KFC

2513 Preston Hwy, Louisville
(502) 636-2828

Recent Reviews

Sort by
Robin B

They ran out of all chicken pieces except legs and thighs.

Atmosphere: 4

Food: 3

Service: 4

Jennifer Sykes

Food was good and hot. No frills just your basic

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Fried Chicken, Fries, Chicken Tender

Merisa Gough

My son and I got food poisoning from this damn place and my Uber eats delivery was $47 shits crazy, last time I order from there! 😔🤬🤬🤬🤬

Food: 1

Service: 1

Dr. Christine R

Chicken bones were broken last time I visited here. Tonight the chicken was overcooked. Will not be back.

Food: 1

Service: 2

Recommended dishes: Fried Chicken

Detra Murrell

Went around 8.50pm. I called my order in to pick up, first of all when I pulled up it was really dark lobby lights out it looked deserted. Pulled up to drive thru to pick order up got order they left one wing out pulled back around the girl was rude and gave me a little wing the size of a quarter. She could of done better my fries was cold they had to get remade. The location closes at 10 so don't know why food cold. I will never go back to this location I don't get smart with the employees I just won't go back it's more than one KFC. But seriously this location needs to get better employees with customer service experience I've done restaurant work for over 30 years and this location is very unorganized and I do believe the employees only work for a check. I know they are not going to get discipline because these days places just need help and people to come to work. They can not get my money ever again.

Atmosphere: 1

Food: 1

Service: 1

Nicki VanZant

Went there to order 3 piece tender combo. When I asked for mashed potatoes for my side I was told no by the cashier. I thought maybe I misunderstood her AB’s asked again and she told me no again. So I pulled off and went to raising canes and got exactly what I ordered and it was cheaper.

Traveling all the time

NO BUFFET! Dont go for a buffet. It’s been closed down since 2019 but there is still a sign .5. Mile down the street. Service was good and food was standard KFC . Matt was an amazing employee… very kind and came to get our tray.
Please just take down the damn sign!

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Tenders Flavor Meal, Cole Slaw

Jelishia Brown

They rushed our chicken it wasn’t dropped right no pink meat thank god just slimy also we ordered 30 dinner boxers for our participants and they couldn’t give one of those thirty boxes have a wing in there they was also over welded for no reason when they should’ve answered the phone won’t be back to this one

Atmosphere: 2

Food: 1

Service: 5

Shelley Anderson

Twice I've not gotten my biscuits ? ?

Atmosphere: 5

Food: 5

Service: 3

Christopher ā€œChevyā€ Maynard

I wanted to update this post. I always try to go back And see if anything has changed but is actually worse. They will not let you come through the drive-through to pick up a mobile order that you ordered in the parking lot so you don’t have to come in and then they are rude to you and tell you if you don’t like it, you can eat somewhere else Worst KFC I’ve ever been to my life needs to be shut down ?The service is Horrible probably the worst I’ve ever seen at actual restaurant not only did the girl at the window lie twice when I asked her for corporateā€˜s number she slammed the window in my face so then I had to call and get a refund on my pick up order the worst kfc in Louisville

Malcolm Tyler

Good folks. Working hard to satisfy the customer.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fried Chicken, Pieces of Chicken, Chicken Box, Cole Slaw

Damien Johnson

It was hot yesterday! I asked for water and they gave it without any questions. Also, didn't charge me for free water, which gave me a new level of respect for KFC, and that location. With that location I have never been there before but I'm impressed. Hopefully, I will definitely do business with them soon.

Parking: I was there around 12 to 1 in the afternoon. Shockingly, there was plenty of parking, but most use the drive thru.

Atmosphere: 5

Food: 5

Service: 5

Cindy Splettstoeszer

We got to KFC around 1:30 pm. (KFC is my favorite fast food restaurant). All four of us received very dry, overdone chicken. We're presuming it had been in the warmer too long. It was so disappointing.

Atmosphere: 5

Food: 1

Service: 5

Jason Arkenberg

Great place

Chucky Harley

Got them right before closing. They were out of a lot but still took care of me.

Atmosphere: 4

Food: 4

Service: 5

Loading...