They have seriously dropped the ball on paying my daughter. She worked there for over a month without pay. She was expected to be there and to do her job, but someone didn't do their job to ensure that she was paid. It seems that they get over on the students who work here. She was forced to quit to get another job where she would be paid. So since she has resigned, they will not send her check overnight. She has to wait another week. Meanwhile, she was supposed to go without food, gas, etc. But they don't seem to care. Do not support this location. They need to get their act together. Shifting the blame to my daughter for not "talking to the right person " and not accepting responsibility for their lack of action and communication. They are terrible. I will not shop here if this is how they treat their employees.
Josh S.
Pharmacy line takes hours. Finally got to the front and was sent to another line. The other line said my meds were ready, so I went back to the first line. Here I was accused of cutting everyone and sent to the back of the line even though a total of 30 seconds had elapsed.
Quin Y.
Probably the worst Kroger I've been to. Never any carts, dirty, overcrowded. Self checkout machines constantly malfunctioning- had to wait while a video recording was replayed of me checking out to ensure I wasn't stealing.
Hannah S.
Once again I'm endlessly disappointed in Kroger. Not a single hand basket to shop for just a couple of items. The only carts available had frozen wheels or dragged to one side. A little maintenance could go a long way. No reason for a 5 minute shop to be such an excruciatingly miserable experience. The only positive in this entire store is the lovely man that works the sushi counter and the incredibly sweet lady that runs the self checkout. Looking forward to the Publix grand opening. I
Fred Seth
I tried some bakery items they were fresh and good in taste.
Jonathan Wil
I must say they're best on town .. ?
Kristen N.
Avoid under any circumstance worst Kroger in ky also close at 9:45 ...............................................
Co M.
apparently this store no longer does rain checks. at least that's what the lady at the service desk told me as she chewed a candy bar in my face. tried to call the store to confirm if that was true or she's just lazy but couldn't get through to anyone after 10 minutes. that's a shame because this store is perpetually out of stock. it's also perpetually dirty and understaffed with lines winding back through the aisles. it's gotta be one of the worst managed stores in the country. easily the worst one i've seen in the state and i've been to many kroger stores.
James M.
By far the worst Kroger in Louisville. I've never seen such a terribly mismanaged grocery store. It's a shame because I've been coming here for over a decade but now you can't even bother stopping in for something quick. Be prepared to stand in line 20+ mins at the self check out while the associates are rude to you as well. Skip this place at all costs if you can!
Joseph L.
Every single time, no matter day or time there never seems to be more than 2 human operated registered opened. This is absolutely ridiculous, by the time I get checked out and back to my house my froze a are thawed and my colds are warm, this needs to change immediately.
Kroger took responsibility for Instacart delivering my groceries once. They (Instacart) added things that they wanted to MY credit card, most things I ordered were not right, not approved to sub with, or not delivered at all. Kroger said they would reimburse me for the things that were wrong, but never did. They wanted me to email them pics of the receipt, along with other things. I did everything they wanted me to do, & they still did not reimburse me. Kroger is still (as of February 3rd) responsible for reimbursing me. This happened in December.
Johnny H.
They get 2 stars only because the order was correct and the guy who brought it out was terrific. I ordered from online to pickup. And Was very disappoited with my initial contact. The phone went unanswered the first few times. I Was then connected to the front desk .They transferred me. This went on for appox 10 min back and forth with the employee at customer service getting more and more agitated. Not one car in the lot. Took 35 min and way to much huffing and puffing. Front desk needs a major attitude adjustment. I was there at 12 on 12/23.
Olaolu Afolabi
Marchanttrade-Benjah Raphael Awesome trading platform, incredible withdrawal I have been using this platform together with the most recommended forex strategy on the internet from Mr. Ben Raphael and so far i have no complains, he is great and i am thankful i was lucky enough to have meet him. He's the best account manager I have ever known or heard of. Email: [email protected] Whats App +12482068264
Victoria McDaniel
Absolutely gone down hill, only 1 cash register open, lines wrapping aisles, things haven been spiraling fast I usually only went there for the sushi but today was the last time I set foot in that dump! I can make sushi at home, they’re employees are un trained, uneducated, Ill mannered, and disrespectful as can be, managers and employees often not available or to be seen but today after a csr watches me being verbal assaulted by 2 cis het men (in front of my child nonetheless) all for defending my place in line, doing the right thing right but no I’m told to go to the back of the line by one walk by csr and me reaching for support from the self checkout csr who made eye contact with me during the whole altercation with the puss boys just for her to say she didn’t see anything … I dropped everything off on the drink cooler and left, no I don’t think you will have anymore of my money. My kid really watched how we were wronged and how I was trying to hold it together and Kroger treated us like we were in the wrong? Like seriously! THANKS FOR THE UNNECESSARY TRAMA! It’s pains me to see such injustice already happening in the world and in these trying times people should be considerate and a lot nicer and care!!! they wouldn’t even listen to my kid who repeatedly kept saying we were here first, so unprofessional! Oh no security while all this happened either which for this place whos always got at least 2 cops outside is weird, it’s the inconsistency for me.
#NEVERAGAIN
Victoria McDaniel
Absolutely gone down hill, only 1 cash register open, lines wrapping aisles, things haven been spiraling fast I usually only went there for the sushi but today was the last time I set foot in that dump! I can make sushi at home, they’re employees are un trained, uneducated, Ill mannered, and disrespectful as can be, managers and employees often not available or to be seen but today after a csr watches me being verbal assaulted by 2 cis het men (in front of my child nonetheless) all for defending my place in line, doing the right thing right but no I’m told to go to the back of the line by one walk by csr and me reaching for support from the self checkout csr who made eye contact with me during the whole altercation with the puss boys just for her to say she didn’t see anything … I dropped everything off on the drink cooler and left, no I don’t think you will have anymore of my money. My kid really watched how we were wronged and how I was trying to hold it together and Kroger treated us like we were in the wrong? Like seriously! THANKS FOR THE UNNECESSARY TRAMA! It’s pains me to see such injustice already happening in the world and in these trying times people should be considerate and a lot nicer and care!!! they wouldn’t even listen to my kid who repeatedly kept saying we were here first, so unprofessional! Oh no security while all this happened either which for this place whos always got at least 2 cops outside is weird, it’s the inconsistency for me. #NEVERAGAIN
They have seriously dropped the ball on paying my daughter. She worked there for over a month without pay. She was expected to be there and to do her job, but someone didn't do their job to ensure that she was paid. It seems that they get over on the students who work here. She was forced to quit to get another job where she would be paid. So since she has resigned, they will not send her check overnight. She has to wait another week. Meanwhile, she was supposed to go without food, gas, etc. But they don't seem to care. Do not support this location. They need to get their act together. Shifting the blame to my daughter for not "talking to the right person " and not accepting responsibility for their lack of action and communication. They are terrible. I will not shop here if this is how they treat their employees.
Pharmacy line takes hours. Finally got to the front and was sent to another line. The other line said my meds were ready, so I went back to the first line. Here I was accused of cutting everyone and sent to the back of the line even though a total of 30 seconds had elapsed.
Probably the worst Kroger I've been to. Never any carts, dirty, overcrowded. Self checkout machines constantly malfunctioning- had to wait while a video recording was replayed of me checking out to ensure I wasn't stealing.
Once again I'm endlessly disappointed in Kroger. Not a single hand basket to shop for just a couple of items. The only carts available had frozen wheels or dragged to one side. A little maintenance could go a long way. No reason for a 5 minute shop to be such an excruciatingly miserable experience. The only positive in this entire store is the lovely man that works the sushi counter and the incredibly sweet lady that runs the self checkout. Looking forward to the Publix grand opening. I
I tried some bakery items they were fresh and good in taste.
I must say they're best on town .. ?
Avoid under any circumstance worst Kroger in ky also close at 9:45 ...............................................
apparently this store no longer does rain checks. at least that's what the lady at the service desk told me as she chewed a candy bar in my face. tried to call the store to confirm if that was true or she's just lazy but couldn't get through to anyone after 10 minutes. that's a shame because this store is perpetually out of stock. it's also perpetually dirty and understaffed with lines winding back through the aisles. it's gotta be one of the worst managed stores in the country. easily the worst one i've seen in the state and i've been to many kroger stores.
By far the worst Kroger in Louisville. I've never seen such a terribly mismanaged grocery store. It's a shame because I've been coming here for over a decade but now you can't even bother stopping in for something quick. Be prepared to stand in line 20+ mins at the self check out while the associates are rude to you as well. Skip this place at all costs if you can!
Every single time, no matter day or time there never seems to be more than 2 human operated registered opened. This is absolutely ridiculous, by the time I get checked out and back to my house my froze a are thawed and my colds are warm, this needs to change immediately.
Restaurantji Recommends
Kroger took responsibility for Instacart delivering my groceries once. They (Instacart) added things that they wanted to MY credit card, most things I ordered were not right, not approved to sub with, or not delivered at all. Kroger said they would reimburse me for the things that were wrong, but never did. They wanted me to email them pics of the receipt, along with other things. I did everything they wanted me to do, & they still did not reimburse me. Kroger is still (as of February 3rd) responsible for reimbursing me. This happened in December.
They get 2 stars only because the order was correct and the guy who brought it out was terrific. I ordered from online to pickup. And Was very disappoited with my initial contact. The phone went unanswered the first few times. I Was then connected to the front desk .They transferred me. This went on for appox 10 min back and forth with the employee at customer service getting more and more agitated. Not one car in the lot. Took 35 min and way to much huffing and puffing. Front desk needs a major attitude adjustment. I was there at 12 on 12/23.
Marchanttrade-Benjah Raphael Awesome trading platform, incredible withdrawal I have been using this platform together with the most recommended forex strategy on the internet from Mr. Ben Raphael and so far i have no complains, he is great and i am thankful i was lucky enough to have meet him. He's the best account manager I have ever known or heard of. Email: [email protected] Whats App +12482068264
Absolutely gone down hill, only 1 cash register open, lines wrapping aisles, things haven been spiraling fast I usually only went there for the sushi but today was the last time I set foot in that dump! I can make sushi at home, they’re employees are un trained, uneducated, Ill mannered, and disrespectful as can be, managers and employees often not available or to be seen but today after a csr watches me being verbal assaulted by 2 cis het men (in front of my child nonetheless) all for defending my place in line, doing the right thing right but no I’m told to go to the back of the line by one walk by csr and me reaching for support from the self checkout csr who made eye contact with me during the whole altercation with the puss boys just for her to say she didn’t see anything … I dropped everything off on the drink cooler and left, no I don’t think you will have anymore of my money. My kid really watched how we were wronged and how I was trying to hold it together and Kroger treated us like we were in the wrong? Like seriously! THANKS FOR THE UNNECESSARY TRAMA! It’s pains me to see such injustice already happening in the world and in these trying times people should be considerate and a lot nicer and care!!! they wouldn’t even listen to my kid who repeatedly kept saying we were here first, so unprofessional! Oh no security while all this happened either which for this place whos always got at least 2 cops outside is weird, it’s the inconsistency for me. #NEVERAGAIN
Absolutely gone down hill, only 1 cash register open, lines wrapping aisles, things haven been spiraling fast I usually only went there for the sushi but today was the last time I set foot in that dump! I can make sushi at home, they’re employees are un trained, uneducated, Ill mannered, and disrespectful as can be, managers and employees often not available or to be seen but today after a csr watches me being verbal assaulted by 2 cis het men (in front of my child nonetheless) all for defending my place in line, doing the right thing right but no I’m told to go to the back of the line by one walk by csr and me reaching for support from the self checkout csr who made eye contact with me during the whole altercation with the puss boys just for her to say she didn’t see anything … I dropped everything off on the drink cooler and left, no I don’t think you will have anymore of my money. My kid really watched how we were wronged and how I was trying to hold it together and Kroger treated us like we were in the wrong? Like seriously! THANKS FOR THE UNNECESSARY TRAMA! It’s pains me to see such injustice already happening in the world and in these trying times people should be considerate and a lot nicer and care!!! they wouldn’t even listen to my kid who repeatedly kept saying we were here first, so unprofessional! Oh no security while all this happened either which for this place whos always got at least 2 cops outside is weird, it’s the inconsistency for me. #NEVERAGAIN