Long John Silver's

5447 New Cut Rd, Louisville
(502) 361-1951

Recent Reviews

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Chris Embry

Great service it was a little smokey cause a exhaust problem but they finally got some people who does a great job

Atmosphere: 4

Food: 5

Service: 5

Pam Hazelwood

We were Missing one of my sides [green beans] in my fish order and didn't get my extra 6 hushpuppies I ordered, and I was charged, it cost too much, not to get what you ordered, it was delivery

Atmosphere: 2

Food: 1

Service: 2

Patrick Singharat

We placed a mobile order and they somehow didn’t give us everything we ordered and there’s no way to get a refund on the item they didn’t place in the bag.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Fish and Chips

Ives Sandol

Fun

Vegetarian options: No deep frying should be a law only air fryers at all restaurant establishments nationaly in every franchise all franchise restaurant s

Dietary restrictions: I'd pay 5 bucks a month to know with in that day when the fryer oils have been changed...
WOW like Holly cow 500 times better fryers as

Parking: Lots of locations in Louisville Kentucky atea

Kid-friendliness: Yes treated like young adults not children. Congratulations 👏 staff well done .

Wheelchair accessibility: Yes 👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Sandwich

Charles Johnson

The service was slow, the lobby floor was greasy. The waffle fries was horrible dry and hard. Need to go back to regular fries. The young lady who took the order was pleasant and polite. Be sure to check your orders before leaving items where missing from our item a cod meal and 2 red velvet cheesecakes. We got them after checking our order before leaving and bringing missing items to their attention.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Fish and Chips, Coleslaw

Thomas Sandefur

I understand that the fish is made in a fryer but the fish I got was extremely greasy to the point it was dripping from it and the chicken was hard and uneatable the hush puppies were good tho not sure if I'll be going back any time soon

Food: 1

Service: 3

Recommended dishes: Fish and Chips

eddie noble

This location has gone down hill service is not good at all when all they hired is rude employees. I won't be back.

Atmosphere: 1

Food: 1

Jeanne Embry

Food was toooo greasy had to send half back was not about to send mine back and mine was terrible

Atmosphere: 2

Food: 2

Service: 5

Recommended dishes: Fish Dinner, Fish & 2 Chicken Meal, Hushpuppies

Juan Ortega

Excellent food
Go and try it I recommend it

Atmosphere: 5

Food: 5

Service: 5

Steve McMahan

the absolute worst place ever the worst employees anywhere and it’s a shame but this is how a lot of fast food chains in Louisville have become they all have a bunch of disrespectful lazy kids working

Lisa Curry

The fish tasted like it had sat for a long time. I threw it away

Food: 2

Service: 5

Recommended dishes: Fish, Hushpuppies

Lisa thompson

Waited in the drive thru. Person started to take my order. They interrupted my order and told me to “hang on”. I waited in line for over 10 minutes in silence. Just for them to tell me they were closed due to short staff.
A month ago I tried this location and they told
Me they only take delivery orders.
Very disappointed by the service. I wish they would have told me from the beginning and did not waste my time and gas.

Atmosphere: 1

Food: 1

Service: 1

Sandy Zinner

Just as good as I remember. We live in Jacksonville Florida and do not have Long John Silvers.

Atmosphere: 5

Food: 5

Service: 5

Allison Thomas

I love LJS but this is a hard location to pull in and drive thru is hard to navigate (it's a ramp) but it's the only one near my house. Workers are friendly and doing the best they can short staffed. Love the fish tacos and prices are great - coupons help too. I wish they would open a location in Valley Station on Dixie Hwy. They had one but it was bought by car dealer next door.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fish

Smiley L

The people here are super cool.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fish

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