Long John Silver's | A&W
8315 Preston Hwy, Louisville
(502) 961-6234
Recent Reviews
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Good and delicious!
Atmosphere: 5
Food: 5
Service: 5
hot and very good but not a fan of the change to waffle fries
Friendly staff and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Fish, French Fries
An average experience. I would not say the customer service was all that great. They messed up my order and I had to wait for them to fix it. I guess if you like greasy fast food this is a place for you
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fish
Drive thru , they ask twice about tarter sauce and shrimp sauce . We had to pull up and wait for order, I should of Checked , but no sauce , no napkins , no forks . Which I had ask for .ugh . Too far to drive back . Both meals were to have 2 sides . Neither of us got our Cole slaw either . Wasn’t happy with waffle fries, they were ice cold . Not a good experience
Pulled us up and forgot we were out there for 20 minutes and the food was still cold and soggy
Atmosphere: 2
Food: 1
Service: 1
It was ? great! I was so glad to get fish there because our Long John Silvers has closed.
Great food,great service, great atmosphere! I give this restaurant ***** five stars & I'm very picky about my food and I like eating at a quiet,clean place!
Atmosphere: 5
Food: 5
Service: 5
THE WAFFLE FRIES WERE HARD.NOT EDIBKE AT ALL.WE DONOT LIKE THE WAFFLE FRIES.WE LIKE OUR FRIES WHERE U CAN TASTE THE POTATOE NOT POTATOE CHIPS.THEY GOT THE COMBOS WRONG.FINALLY THEY GAVE OUR MEALS RIGHT X STILL CHARGED FOR THE FRYS.WOWW WHAT A TERRIBLE SERVICE.USED TO BE GOOD.I LET U KNOW.KEEP THIS UP X U WILL NOT BE OPEN
Food: 2
Service: 1
WENT THRU DRIVE THRU ORDERED MY FOOD COULDN'T HEAR ME SPEAKER WAS SO BAD SO DROVE TO WINDOW ORDERED MY FOOD I GOT CHICKEN AND FISH PLATTER FIRST THING FOOD WAS COLD TASTED TERRIBLE LIKE HAD BEEN REHEATED SEVERAL TIMES I WAS ASK 3 TIMES WHAT SIDES I WANTED AND STILL DIDNT GET WHAT I ASK FOR I DONT KNOW WHY BUT GUY ASK THREE TIMES WHAT CONDIMENTS I WANTED SO I TOLD HIM 3 TIMES TARTAR SAUCE AND VINEGAR WELL GUESS WHAT GOT HOME AFTER ALL THAT HAD NO SLAW HAD GREEN BEANS INSTEAD NO TARTAR SAUCE FOOD WAS TERRIBLE I GIVE 0 STAR IF I COULD
Atmosphere: 1
Food: 1
Service: 1
Hard to understand menu. Waited awhile to get service.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Papa Burger, French Fries
Restaurantji Recommends
Very dirty
Atmosphere: 2
Food: 3
Service: 2
So my daughter and went to Long John silver's and A&W! The one on Preston hwy when we walked in NOBODY greeted us, finally 8mins later the young lady that was cleaning/mopping the lobby who didn't wash her hands before taking our order, my daughter got a plain chs burger with hush puppies I ordered a the sampler with chicken, fish, so i asked how long has that food been up (it was a lot) and she said oh about 3mins I asked how is that possible when i have been in here for 10 minutes and it's been sitting there the whole time? So I asked for fresh food they act like they had a problem with that when my daughter received her Burger it was cold and fully dressed so when I told them it was supposed to be playing she snatched it back and said well u didn't say that no I didn't but she told you she just wanted cheese meat and a bun how much more easier could I have explained that to you? So 3 minutes later my food came out there was so much grease on it it was disgusting I know it was a ree-drop so when I confronted them about that they should know that's fresh IDK about you I don't know of any place that cooks fish or chicken in 3 minutes! So they remade my daughter's Burger she took a bite and said it tasted funny are hush puppies were cold and hard so I just went to the counter and ask for all of my money back the manager act like he had a problem with that because he even tried to tell me that the fish was fresh and her Burger was fresh they literally took that burger to the back and scraped all of the ingredients off of it and just put another piece of cheese on it I was very dissatisfied with my visit and I WILL NOT be back
Atmosphere: 1
Food: 1
Service: 1
Very bad customer service, the person who was serving customers when placing their orders does not know how to deal with the public and discriminates against people like me who do not know how to speak fluent English.
Service: 1
Stopped in here last Thursday for dinner, I stood at counter for 10 minutes. No one ever came to take my order. Several times the staff looked over and just turned away. I left and will not be back, the lady that came in behind me also left.
Quick drive thru with great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
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