This store sucks every time I show up something is not working so I can't get what I want. When i order mc doubles they always get them wrong or made sloppy this location sucks and do not reccomend it to friends or family. Will also say the managers in this location are rude also & don't care if you get the wrong item's or if you are In the lobby waiting a long time. Ho to another location not this one tho.
Atmosphere: 1
Food: 1
Service: 1
Helena
I ordered a cappuccino and received a regular cup of coffee.
Food: 2
Service: 3
Stacie Tennyson
This is the most poorly operated McDonalds I’ve ever visited. Poor attitudes from staff. Don’t care how long they leave you in the drive thru. Food cold. Can’t read the receipt because there is no ink. Never again
Atmosphere: 1
Food: 1
Service: 1
Jesse Roarx
Went in for lunch with my sister and brother-in-law got a large sweet tea drank a full cup first and then got a refill and the refill had mold in it badly the customer service was awful The manager did not even offer anything but another sweet tea she didn't say sorry she whistled at me when I was trying to figure out what my sister wanted to do like hello what the hell you want me to do rude and very not manageable lady called corporate for sure waiting for a response Will not ever go back to this McDonald's ever again and that's a promise
Atmosphere: 1
Food: 1
Service: 1
Arvil Howard
No one said a word not even a thank you or come again. Just made the food threw it in the bag and threw it on the counter. Come on McDonald's you can do better!
Atmosphere: 2
Food: 3
Service: 1
Shaded Pixel
This McDonald's always makes it hot and fresh unlike some. I almost always order a plain quarter pounder with cheese. And when I do they always make it fresh.
Atmosphere: 5
Food: 5
Service: 5
Shunita Fisher
Great service for early morning
Atmosphere: 5
Food: 5
Service: 5
Shawn Forshee
Has to be hands down the worst McDonald’s i have been too. The service is horrible and if you go threw the drive thru plan on waiting fir a while. Food ends up cold
Atmosphere: 1
Food: 1
Service: 1
Thet Oo
The drive through person that takes out order was taking longer than 2 minutes to answer us then got mad that we had said “hello” 3 times, he then told us to get out of “his” drive through. Keep your employees in check.
Service: 1
Maryann Amos
Food was fresh & hot but had to wait for it. I've learned that with some fast food places, you have to special order to avoid getting cold, stale food. (Like no tomato or lettuce, etc.) This McDonald's is a hit or miss.
Forgot my nuggets, wrong sauce, and no extra pickle like I ordered. I should’ve checked my order, but you assume when you ask is everything in the bag and they say yes, that’s everything is in the bag.
Jamika
Great Service.
Atmosphere: 5
Food: 5
Service: 5
fiefg
I feel like they should hire more people so the line doesn't take 20 minutes. Which, incidentally, has only ever happened to me at Shine Group franchises around Louisville. Pretty much every other McDonald's in KY knows how to run things.
This store sucks every time I show up something is not working so I can't get what I want. When i order mc doubles they always get them wrong or made sloppy this location sucks and do not reccomend it to friends or family. Will also say the managers in this location are rude also & don't care if you get the wrong item's or if you are In the lobby waiting a long time. Ho to another location not this one tho.
Atmosphere: 1
Food: 1
Service: 1
I ordered a cappuccino and received a regular cup of coffee.
Food: 2
Service: 3
This is the most poorly operated McDonalds I’ve ever visited. Poor attitudes from staff. Don’t care how long they leave you in the drive thru. Food cold. Can’t read the receipt because there is no ink. Never again
Atmosphere: 1
Food: 1
Service: 1
Went in for lunch with my sister and brother-in-law got a large sweet tea drank a full cup first and then got a refill and the refill had mold in it badly the customer service was awful The manager did not even offer anything but another sweet tea she didn't say sorry she whistled at me when I was trying to figure out what my sister wanted to do like hello what the hell you want me to do rude and very not manageable lady called corporate for sure waiting for a response Will not ever go back to this McDonald's ever again and that's a promise
Atmosphere: 1
Food: 1
Service: 1
No one said a word not even a thank you or come again. Just made the food threw it in the bag and threw it on the counter. Come on McDonald's you can do better!
Atmosphere: 2
Food: 3
Service: 1
This McDonald's always makes it hot and fresh unlike some. I almost always order a plain quarter pounder with cheese. And when I do they always make it fresh.
Atmosphere: 5
Food: 5
Service: 5
Great service for early morning
Atmosphere: 5
Food: 5
Service: 5
Has to be hands down the worst McDonald’s i have been too. The service is horrible and if you go threw the drive thru plan on waiting fir a while. Food ends up cold
Atmosphere: 1
Food: 1
Service: 1
The drive through person that takes out order was taking longer than 2 minutes to answer us then got mad that we had said “hello” 3 times, he then told us to get out of “his” drive through. Keep your employees in check.
Service: 1
Food was fresh & hot but had to wait for it. I've learned that with some fast food places, you have to special order to avoid getting cold, stale food. (Like no tomato or lettuce, etc.) This McDonald's is a hit or miss.
Food: 4
Service: 3
Restaurantji Recommends
Forgot my nuggets, wrong sauce, and no extra pickle like I ordered. I should’ve checked my order, but you assume when you ask is everything in the bag and they say yes, that’s everything is in the bag.
Great Service.
Atmosphere: 5
Food: 5
Service: 5
I feel like they should hire more people so the line doesn't take 20 minutes. Which, incidentally, has only ever happened to me at Shine Group franchises around Louisville. Pretty much every other McDonald's in KY knows how to run things.
Great service
Atmosphere: 5
Food: 5
Service: 5
Taste like old chicken bites
Atmosphere: 1
Food: 1
Service: 1
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