McDonald's

8600 Citadel Way, Louisville
(502) 491-8852

Recent Reviews

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Jerome Lock

Food Poisoning........daily double, fry, mcflurry & tea. had to have been the burger (daily double).

Atmosphere: 3

Food: 1

Service: 3

Donna Blevens

Best McDonalds in Louisville,Kentucky
Every time I come.

Atmosphere: 5

Food: 5

Service: 5

Michael Haycraft

Went to order food but they said they were closed but would take my order if I was doordash. They were pretty rude.

Atmosphere: 1

Food: 1

Service: 1

Lori Chester smith

This is the second time I picked up a drive through order and once again, the food was barely edible. The filet of fish was dry and the bun was so over heated or stale I had to cut it with a knife. I would suggest trying another location- the evening staff is clearly not trained or don’t care

Atmosphere: 1

Food: 1

Service: 1

Robyn Little

Ordered a McRib sandwich meal for rehab patient and when I arrived at rehab it was a McChicken meal. Guy taking orders said he was high from marijuana due to call in front of me.
Rehab patient very disappointed!

Sky Lane

If the hamburgers get smaller they'll have to call them sliders.

Hamburger vs quarter test. The pickle is getting as big as the hamburger.

Coke Products

WiFi does not work.

Harley Phelps

Horrible!! They were rude and they closed the lobby an hour early! And we found an eyelash in one of our food. Wouldn’t not recommend

Atmosphere: 1

Food: 1

Service: 1

Jaron Schmidt

They do not keep the hours posted online

Edit: despite your reply y’all still don’t keep posted hours…

warren whitten

Well managed McDonalds

Atmosphere: 4

Food: 4

Service: 4

Martin Hernandez

Closest McDonald’s to us, so we order from here often. Can’t speak in the inside much, but we’ve had no glaring issues with the staff and service.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fries, Sausage Mcmuffin

xWhenPigsFlyx X

I went to the McDonald's drive-through to grab my mobile order. It was fast, and easy. The two people I talked to were nice and ensured I had what I needed. I was in and out in under five minutes. The food was fresh, crispy, and tasty. Don't see any issues with this location. Will update if that changes.

Food: 5

Service: 5

Jack Plonski

My bar is low for mcdonald’s. Just hand me my food, have everything in the bag, and let me leave swiftly. I don’t expect quality, I expect mediocre service and a fast food experience. My experience was not fast, and it was extremely frustrating. I ordered $30 of food, only received half of it, and was forced by the staff to wait in the line all over again to receive my order they forgot to give me. The food was then cold after I made it through the line again and the items given weren’t even correct. I had a missing item and my large fry was a medium, after already complaining about missing half my items!

I want a full refund, this was an awful experience and I will never be visiting this location again. I will actively be telling others in the area to save themselves the trouble and visit the next closest location. Their staff is lazy and unmotivated, and the management has had poor response time in regards to my refund request.

I’m giving 1 star for any and all parts of this visit. Save your money, or just go to another location with proper management and staff. As far as I’m concerned, this location is a dumpster fire compared to the service you get from any other nearby location.

Atmosphere: 1

Food: 1

Service: 1

Gabrielle Sommerville

The staff was nice and the food was good.

Atmosphere: 5

Food: 5

Service: 5

Jessica Paul

Average McD

Maryam Mnsi

I loveee the chocolate milkshake!! It’s so good but theres too much sugar. It’s ok but I also love the fries. It’s so crunchy and crispy!

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