I placed an order for breakfast using the app. The order was placed during breakfast service hours and confirmed through the app. Money was deducted from my account. When I arrived at the restaurant 15 minutes later I was told my order was canceled and food thrown away. The manager said he can't help me because it was through the app and he wouldn't use the app. He could offer no solution and could not show me the order was canceled on his end. It still shows as an active order in the app. Apparently it's my job to figure this out and I have to call the help desk? I didn't know placing an order meant I was now an employee. Feel free to go behind the counter and do it yourself if you use the app. According to the manager at this location customers who use the app have to take care of things on their own. Be sure to tip yourself.
Atmosphere: 1
Service: 1
Daniel Boone
Please teach the workers what “extra hash brown” means.
MM
Used to be not good and then was consistently good. This time my food was not cooked enough.
Food: 1
Leanna Ramos
Quick and easy experience
Atmosphere: 5
Food: 5
Service: 5
Kamilah smith
Great place to eat the employee was really kind I was short a few cents and the young man covered it good people
Atmosphere: 5
Food: 5
Service: 5
mac11380
Just had a small fry, it was hot and fresh, but $2.49 for a small fry is ridiculous.
Atmosphere: 3
Food: 4
Service: 4
hank marshall
So this location is amazing, the app is bs. I was less than 1mile from the store and the app order to a store 4 miles away. So when I showed up it created confusion. Then I had to cancel the order and reorder but since I used points the point didn't reset and I had to pay more than I wanted to. Could not find the corporation location to review them. The store handle the situation with professionalism and kindness. I was really happy they helped navigate the app mess up.
Atmosphere: 5
Food: 5
Service: 5
Briana Turner
Read receipts. We were charged a dollar more for no reason. Talked to staff member they looked up my receipt and said we see the additional charge but did not do anything for it. They were actually trying to fight back. Normal McDonald’s service overall.
Atmosphere: 3
Food: 4
Service: 2
Allyson Bryant
I come here everyday and the staff are phenomenal! They are always friendly and professional! They keep the line moving efficiently and always have a smile on their face! Best McDonald’s around!
Service was probably the best service I've been too, food was great, they gave me a large drink when I ordered a small drink, gave me free food like a free medium/small fry and the employees are really fun to socialize with.
rolan whitt
First time at this establishment
Everything was good
Atmosphere: 5
Food: 5
Service: 5
S Long
The people in this location do not speak English well and will mess up your order and then try to blame you. The poor manager looks tried and I understand why. I would hate to have that rude staff working for me.
Atmosphere: 1
Food: 1
Service: 1
C Blair
My happy meal was missing the drink & the frys were extremely, over salted. 6 bucks, no drink & all ten French fries were inedible.
I placed an order for breakfast using the app. The order was placed during breakfast service hours and confirmed through the app. Money was deducted from my account. When I arrived at the restaurant 15 minutes later I was told my order was canceled and food thrown away. The manager said he can't help me because it was through the app and he wouldn't use the app. He could offer no solution and could not show me the order was canceled on his end. It still shows as an active order in the app. Apparently it's my job to figure this out and I have to call the help desk? I didn't know placing an order meant I was now an employee. Feel free to go behind the counter and do it yourself if you use the app. According to the manager at this location customers who use the app have to take care of things on their own. Be sure to tip yourself.
Atmosphere: 1
Service: 1
Please teach the workers what “extra hash brown” means.
Used to be not good and then was consistently good. This time my food was not cooked enough.
Food: 1
Quick and easy experience
Atmosphere: 5
Food: 5
Service: 5
Great place to eat the employee was really kind I was short a few cents and the young man covered it good people
Atmosphere: 5
Food: 5
Service: 5
Just had a small fry, it was hot and fresh, but $2.49 for a small fry is ridiculous.
Atmosphere: 3
Food: 4
Service: 4
So this location is amazing, the app is bs. I was less than 1mile from the store and the app order to a store 4 miles away. So when I showed up it created confusion. Then I had to cancel the order and reorder but since I used points the point didn't reset and I had to pay more than I wanted to. Could not find the corporation location to review them. The store handle the situation with professionalism and kindness. I was really happy they helped navigate the app mess up.
Atmosphere: 5
Food: 5
Service: 5
Read receipts. We were charged a dollar more for no reason. Talked to staff member they looked up my receipt and said we see the additional charge but did not do anything for it. They were actually trying to fight back. Normal McDonald’s service overall.
Atmosphere: 3
Food: 4
Service: 2
I come here everyday and the staff are phenomenal! They are always friendly and professional! They keep the line moving efficiently and always have a smile on their face! Best McDonald’s around!
Atmosphere: 5
Food: 5
Service: 5
Nice service i like 👍
Restaurantji Recommends
Service was probably the best service I've been too, food was great, they gave me a large drink when I ordered a small drink, gave me free food like a free medium/small fry and the employees are really fun to socialize with.
First time at this establishment
Everything was good
Atmosphere: 5
Food: 5
Service: 5
The people in this location do not speak English well and will mess up your order and then try to blame you. The poor manager looks tried and I understand why. I would hate to have that rude staff working for me.
Atmosphere: 1
Food: 1
Service: 1
My happy meal was missing the drink & the frys were extremely, over salted. 6 bucks, no drink & all ten French fries were inedible.
Atmosphere: 1
Food: 1
Service: 1
Since when does McDonald’s close at 8:30???
Service: 1
Loading...