McDonald's

1212 W Broadway, Louisville
(502) 919-7071

Recent Reviews

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Danielle G

Best experience this morning. Stopped to just get some breakfast for my granddad, but my 2yo cried and hollered for chicken nuggets. And they did make a kids meal for me. The ladies were so sweet about it. I didn't catch names but they made our day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Happy Meal, Mcgriddles

Mimi Andme

Always fast service at this location. Orders are usually correct too !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Fillet Sandwich, Chicken Mcnuggets, McDonald's Big Mac, French Fries

mac man

Water cost same as a soft drink.
What a joke.

Atmosphere: 1

Food: 3

Service: 1

Ramound Graves

👍🏾👍🏾

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Mcgriddles, French Fries

Kadija Pullum

Manager is great.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Egg Mcmuffin, Daily Double Cheeseburger

Mary G.

Only cause the machines were down for latte lol other than that little mistakes. May wait little longer than other locations but staff are respectful in the drive thru

Atmosphere: 4

Food: 3

Service: 3

Christie

I ordered a Egg McMuffin and a large Carmel Frappe. The cheese was crusted on thr McMuffin and it simply didn't taste good. The Frappe had about 2 inches of black syrup in the bottom of the cup. I even tried mixing it and it was gross. When I took it back in the woman at the counter rolled her eyes. My replacement order wasnt as bad but it was not good either. Out of 3 McDonald's on Broadway you would think atleast 1 would be worth going too but they are not. Its sad. I really like McDonald's too. Smh in disappointment 😞

Atmosphere: 3

Food: 1

Service: 3

Aniesha McGowan

Never saw my food because they want to goof off!!!

Atmosphere: 1

Food: 1

Service: 1

John Michael Hensley (Mike)

This place is so wishy-washy

Atmosphere: 2

Food: 3

Service: 2

Hope Grimes

If you want the worse service try this McDonald’s- how could your day of wanting to order food turn so wrong -especially with food prices of today. One would think that businesses would not take anyone coming into their establishment for granted, with this economy. However obviously customer service & the importance of customers has Not been trained here..After paying for my order with my card- I pull forward a boy comes to the window & ask me to pull forward -ok no probl after noticing I was waiting for awhile I pull backwards & asked what was the hold, he said they are making it now, a few seconds later another head pops out & says I’m giving u your money back-they broke the frappe machine & no one told me -ok no probl -although no apology given …she proceeds to give me 5.04, I said umm all of money back-the rude manager (and of course no name given) says not with that attitude -slams the window -I’m sitting there like surely another manager will come to the window -no -I look up staff is bringing other cars out there food. ( shocked staff is running food outside )I go inside the fine manager points to the wall & tells me to call the number on the wall & her manager will give it to me.I told her I do not live in that area I want my money today. No foul language used or yelling-this fine manager points at the number on the wall again & said call the number or I can call the police & tell them I want you out of my store ( SHOCKED) wanting her to call the police because all I want is my money.. obviously this is the one training she took in -not CUSTOMER SERVICE .. I left of course and still waiting for the fine establishment to call me back ..How did a good day of just wanting to order food turn so wrong, what ever happened professionalism, apologies, give her back her money & let her be gone, what ever happened to good ole fashion customer service ..Think twice before eating here..

Atmosphere: 1

Food: 1

Service: 1

Beth Lawrence

It' was the worst experience of my life. The service was horrible the customers was complaining and waiting for a long time. The food tasted funny too. Won't stop there no more

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Double Cheeseburger, Chicken Mcnuggets, French Fries

Balarama Krishna Chowdary

Service is dead slow and there is trash everywhere outside

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: French Fries

Dayz Steve

Got 2, $5 meals and they forgot both burgers. And forgot one fry so missing 3 items. This is exactly why we stopped wasting money here and going to the buffet.

Update: one item was completely wrong. Some poor kid just wanted his burger with no ketchup and no onions and we got that single burger instead of a McDouble with extra cheese we paid .70 cents for.

McSuckAFart

Food: 2

Service: 1

Clayton Lissow

It's the golden arches but not what it used to be from my childhood.

Atmosphere: 3

Food: 3

Service: 3

Denny G

Trey was so nice! Gave us our food fresh and compensated us for our wait. Keep up the great work we’ll be back.

Food: 5

Service: 5

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