Ordered a $5 Meal Deal. (Mcdouble with cheese only, Fries, 4 pc Mcnuggets, Drink) Received a Medium drink, and 6 pc mcnuggets. come here for extra food!
Atmosphere: 5
Food: 5
Service: 5
Brad Duggins
McDonald’s on Millers Lane what a disappointment I was working late Friday evening right at closing time with your drive-through and it seems as though they was having trouble hearing me so I went inside only to get treated so poorly by management. I was so disappointed I worked at this very store my first job in 1984. Then we was talk not only is the customer always right but that the customer has a choice to go wherever he wants to go. It’s up to us to earn his business by delivering a good hot meal as fast as possible with no controversy So I have to wait five minutes to drive-through and having those trouble so I went inside and stood at the counter for another five minutes. Finally, a lady come out, and I could tell she was probably the manager because she was drift dressed differently. She told me I had to order Online or through some type of box that sits in the dining room at McDonald’s while I was already upset because I’ve never heard of such. You’re already here right here talking to me. You could already have my order taken and now you’re telling me I have to go to this machine and place my order that I’ve never done before so I spent another 10 minutes doing so because I had no idea what I was doing so I’ve been there 20 to 25 minutes already so I’ll go back to the counter and stay in there and stay there. She comes back to me she said did you place your order? I said yes She said well you didn’t. You must’ have forgot to push the button pay it counter, so I went back to the machine and stood there and looked at it and browse through it never could find that button went back to the counter telling her I couldn’t find the button and she walked over there and there it was on the screen magically so now it’s been placed at that point. I went to sit down in my seat. Tell you what after 30 minutes somebody walked outside to the lobby they look like a maintenance man to me in boots. I mean just dirty attire asked me if everybody been waiting on. I said no waiting for my food. He yells back there and they never answer him like they’re not worried about me so I sit there another five minutes, and I heard him talking in the back, believe it or not. I’m not sure what they were gonna do for some reason they had gotten mad at me and I felt really uncomfortable so I went to my truck and left. What a visit to McDonald’s Miller’s and Dixie Highway, Louisville, KY as far as I’m concerned the whole crew was involved because they seen what was going on and no one stepped up to stop it. I don’t know if this is the way they treat people in general but I told him as I walked out the door you’ll be hearing about this. I never called corporate but here it is. I laid it down for you make your own judgment if you want to eat, give you a harder money to people who treat you like this right ahead, but you have the right to take your business elsewhere if you’re not being treated fairly that coming from a loyal customer to McDonald’s eat there at least twice a week every week for 57 years my dad was a manager at this very store where me and my sister both worked Yeah, I can take it on the chin no big deal but what about the ones they meet they can’t you can’t get over it and retaliates and God forbid people are hurt. That’s why you’re customer is always right because you don’t coming back and retaliating against the whole crew I’m laughing, but it’s really sad . Never caused confrontation with a customer because you don’t know what kind of day they’re having and what they’re capable of have a good day.
Atmosphere: 1
Food: 1
Service: 1
Destiny Debroy
Everything I come to this store to pick up a dash order, it takes ten minutes too long and then no one ever acknowledged me
Atmosphere: 1
Food: 1
Service: 1
kaden scott
Horrible service will never go to this McDonald’s again.
Service: 1
Michael Denham
On my way to work,and I was hungry,so I hit the mickey D's drive through,the voice on the loud speaker sounded like I was a bother, and very monotoned.i ordered ,got my food ,frys tasted so bland,and my mc double was the same way,am I the only 1 that feels like mc Donald's just doesn't put the effort that they used to? Am I getting older and just loosing the taste for mc donalds,I don't know,but if my little girl wants mc Donald's you can bet your sweet patoot I'm getting that girlmc donalds
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac
sniper_beast gaming
Been waiting almost 20 minutes to place an order this is awful
Atmosphere: 2
Food: 3
Service: 1
David Browning
I'm loving it
Atmosphere: 5
Food: 5
Service: 5
Luke Murray
Wanted to thank .McDonald's for the complimentary breakfast on Veterans Day. We appreciate it!
Dan Berding
Not what I expected, I'd rather have it my way 🙄
Food: 1
Service: 2
Damian Grambusch
Absolutely horrid service, went through the drive through with an order for a couple burgers and a fry. They had us pull into a curbside pickup spot and forgot about us entirely, waited a good 20 minutes while we watched 13+ customers get their food after going in line after us
This location always has issues. My most recent and previous times ordering within the last 6 months at this location I have always had something wrong with the order. they forget items, the foods incorrect, drinks flat, or just a completely different order. If you order ahead from the app its not any better or faster, people who just got there will receive their order before you. expect to get your food 10-15 minutes after you have Arrived, even for a small order. The only good thing is that the food is usually fresh and hot whenever your order is correct.
Atmosphere: 1
Food: 3
Service: 2
KillA StyleS
🫡Ghetto Greenwood Mc Dee’s Horrible Customer service Employees are definitely rude Filthy out side trash everywhere Eggs was burnt steak under cooked (Rubber) Mess Seriously ghetto they bring other people in the drive though there food while u sit and wait on yours 🦠🦠yuck Nobody takes Pride in there work Anymore Especially this Place 🙄
Atmosphere: 1
Food: 1
Service: 1
Joe Carralero
Worse food I've had. Sandwich was uncooked, bun was hard as a rock. I didnt have time to go back and complain. It was awful!
Food: 1
Cynthia Rivera
I always have trouble with this location, never giving me my full order. They always missing something,and give attitude when I return.
Food: 3
Service: 1
Recommended dishes: Mcchicken, 10pc Nuggets, Big Mac, Big Mac Meal
Chris Thompson
Food came out correct and didn't have to wait too long
Ordered a $5 Meal Deal. (Mcdouble with cheese only, Fries, 4 pc Mcnuggets, Drink) Received a Medium drink, and 6 pc mcnuggets. come here for extra food!
Atmosphere: 5
Food: 5
Service: 5
McDonald’s on Millers Lane what a disappointment I was working late Friday evening right at closing time with your drive-through and it seems as though they was having trouble hearing me so I went inside only to get treated so poorly by management. I was so disappointed I worked at this very store my first job in 1984. Then we was talk not only is the customer always right but that the customer has a choice to go wherever he wants to go. It’s up to us to earn his business by delivering a good hot meal as fast as possible with no controversy
So I have to wait five minutes to drive-through and having those trouble so I went inside and stood at the counter for another five minutes. Finally, a lady come out, and I could tell she was probably the manager because she was drift dressed differently. She told me I had to order Online or through some type of box that sits in the dining room at McDonald’s while I was already upset because I’ve never heard of such. You’re already here right here talking to me. You could already have my order taken and now you’re telling me I have to go to this machine and place my order that I’ve never done before so I spent another 10 minutes doing so because I had no idea what I was doing so I’ve been there 20 to 25 minutes already so I’ll go back to the counter and stay in there and stay there. She comes back to me she said did you place your order? I said yes She said well you didn’t. You must’ have forgot to push the button pay it counter, so I went back to the machine and stood there and looked at it and browse through it never could find that button went back to the counter telling her I couldn’t find the button and she walked over there and there it was on the screen magically so now it’s been placed at that point. I went to sit down in my seat. Tell you what after 30 minutes somebody walked outside to the lobby they look like a maintenance man to me in boots. I mean just dirty attire asked me if everybody been waiting on. I said no waiting for my food. He yells back there and they never answer him like they’re not worried about me so I sit there another five minutes, and I heard him talking in the back, believe it or not. I’m not sure what they were gonna do for some reason they had gotten mad at me and I felt really uncomfortable so I went to my truck and left. What a visit to McDonald’s Miller’s and Dixie Highway, Louisville, KY as far as I’m concerned the whole crew was involved because they seen what was going on and no one stepped up to stop it. I don’t know if this is the way they treat people in general but I told him as I walked out the door you’ll be hearing about this. I never called corporate but here it is. I laid it down for you make your own judgment if you want to eat, give you a harder money to people who treat you like this right ahead, but you have the right to take your business elsewhere if you’re not being treated fairly that coming from a loyal customer to McDonald’s eat there at least twice a week every week for 57 years my dad was a manager at this very store where me and my sister both worked
Yeah, I can take it on the chin no big deal but what about the ones they meet they can’t you can’t get over it and retaliates and God forbid people are hurt. That’s why you’re customer is always right because you don’t coming back and retaliating against the whole crew I’m laughing, but it’s really sad . Never caused confrontation with a customer because you don’t know what kind of day they’re having and what they’re capable of have a good day.
Atmosphere: 1
Food: 1
Service: 1
Everything I come to this store to pick up a dash order, it takes ten minutes too long and then no one ever acknowledged me
Atmosphere: 1
Food: 1
Service: 1
Horrible service will never go to this McDonald’s again.
Service: 1
On my way to work,and I was hungry,so I hit the mickey D's drive through,the voice on the loud speaker sounded like I was a bother, and very monotoned.i ordered ,got my food ,frys tasted so bland,and my mc double was the same way,am I the only 1 that feels like mc Donald's just doesn't put the effort that they used to? Am I getting older and just loosing the taste for mc donalds,I don't know,but if my little girl wants mc Donald's you can bet your sweet patoot I'm getting that girlmc donalds
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac
Been waiting almost 20 minutes to place an order this is awful
Atmosphere: 2
Food: 3
Service: 1
I'm loving it
Atmosphere: 5
Food: 5
Service: 5
Wanted to thank .McDonald's for the complimentary breakfast on Veterans Day. We appreciate it!
Not what I expected, I'd rather have it my way 🙄
Food: 1
Service: 2
Absolutely horrid service, went through the drive through with an order for a couple burgers and a fry. They had us pull into a curbside pickup spot and forgot about us entirely, waited a good 20 minutes while we watched 13+ customers get their food after going in line after us
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location always has issues. My most recent and previous times ordering within the last 6 months at this location I have always had something wrong with the order. they forget items, the foods incorrect, drinks flat, or just a completely different order. If you order ahead from the app its not any better or faster, people who just got there will receive their order before you. expect to get your food 10-15 minutes after you have Arrived, even for a small order. The only good thing is that the food is usually fresh and hot whenever your order is correct.
Atmosphere: 1
Food: 3
Service: 2
🫡Ghetto Greenwood Mc Dee’s
Horrible Customer service
Employees are definitely rude Filthy out side trash everywhere
Eggs was burnt steak under cooked (Rubber) Mess
Seriously ghetto they bring other people in the drive though there food while u sit and wait on yours 🦠🦠yuck
Nobody takes Pride in there
work Anymore
Especially this Place 🙄
Atmosphere: 1
Food: 1
Service: 1
Worse food I've had. Sandwich was uncooked, bun was hard as a rock. I didnt have time to go back and complain. It was awful!
Food: 1
I always have trouble with this location, never giving me my full order. They always missing something,and give attitude when I return.
Food: 3
Service: 1
Recommended dishes: Mcchicken, 10pc Nuggets, Big Mac, Big Mac Meal
Food came out correct and didn't have to wait too long
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac
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