McDonald's
520 N 22nd St, Louisville
(502) 901-3831
Recent Reviews
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This is hands down the worst McDonald's I've ever seen. Always short staffed and slow, with terrible service. This appears to be due to poor training from the manager and below. The owner should be ashamed to give this community or any other a business like this.
I'm sure you won't miss my business, but the West End deserves better.
Atmosphere: 1
Food: 2
Service: 2
I went the Mc Donald in Portland today. The lady that waited was not polite. An I ordered bagel steak comb an biscuit an gravy an .y was horrible. The gravy was watery an my hash brown was cold as ice my bagel was hard as a brick. I definitely will not be going back. An sad thing about this I think the lady waited on me was a Manager.... This the date 02-12- 2025 y'all need to do better.
Kid-friendliness: Yes
Wheelchair accessibility: They have a wheelchair entrance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
Sometimes it's good , sometimes it's bad. Just like flipping a coin.
Atmosphere: 5
Food: 2
Service: 5
I ordered a quarter pounder meal and they gave me this old as sad burger with like 30 onions on it and cold ass fries I’m telling u this is crap iand unacceptable and waste of money I used to believe in McDonald after this meal presentation can’t anymore …..
Atmosphere: 1
Food: 1
Service: 2
I Order a 6 piece nugget and only receive 4 nuggets. Was charged for a 6 piece
Atmosphere: 1
Food: 1
Service: 1
All The Workers Are
Atmosphere: 3
Food: 4
Service: 1
I will say the morning time crew is killing it. Very nice and welcoming. However second shift is iffy. I'm not sure if they just hate their job maybe they need some incentive. What's wrong with second shift?
Vegetarian options: First time it may look like
Parking: To Dine in, it doesn't look very welcoming.
Recommended dishes: Big Mac
Grumpy staff
Atmosphere: 3
Food: 3
Service: 1
9x out of 10, always messing up on the order!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cheap hot and ready. McDonald's keeps that drive thru pumping out orders
Atmosphere: 1
Food: 1
Service: 1
Not good service at all !!!!?
Atmosphere: 1
Food: 1
Service: 1
Hands down the worst excuse for service that I've had since the last time that I ate here. I will not be back and I warn anyone that does go here that it's gonna be a real test of your patience. Horrible. The inmates are definitely running this asylum. Something needs to be done. Rude, nasty people. I had to give one star but they should have not got any.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Egg Cheese Biscuit, Mcrib, Big Mac, Double Quarter Pounder with Cheese, Quarter Pounder with Cheese
Never again.
Food was good everything was on time I didn't have to wait very long and they are very friendly
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Steak Egg Cheese Biscuit, World Famous Fries, Hotcakes, Double Cheeseburger, Big Mac, Quarter Pounder Hamburger, Double Quarter Pounder with Cheese, Hot Fudge Sundae, Crispy Chicken Sandwich, Hash Browns, Apple Pie, Quarter Pounder with Cheese
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