Milano Italian Restaurant
CLOSED$ •
11300 Westport Rd ste 100, Louisville
About Milano Italian Restaurant
Milano Italian Restaurant Reviews
An hour and ten minutes after we ordered, they claimed they never got it from their service, Slice. Slice confirmed the order was sent over and accepted. Milanos miraculously then claims they have it but said the driver left. The poor driver called us, he's actually still there but now stuck with an order that won't cancel on his end. Milanos generally didn't seem to give a $#!+ either way! They were absolutely not helpful at all. We will have to reconsider ordering through...read full review
We ordered an uncut pizza, The waiter bold face lied stating that it was uncut when it was actually cut, when we returned it the waiter didn't even offer a glass of water while we waited another 25 minutes for the correct order nor did he offer to keep out other food warm while we waited. While the food is okay the service in Louisville and Shelbyville is bad. To leave a 20% tip and have the server deliberately LIE to your face is very bad management.
We went to Milanos on Westport this past week with 4 adults and 7 children. The manager, Antonio, was extremely rude from the moment I walked in (with just 4 of the kids) and continue to be rude and discourage our 2 families from eating there. More than once he told me if the kids stood on the benches or climbed on the tables he would ask us to leave. (The 4 kids were sitting on the bench at the entry behaving while I talked to the manager). He then told me more than once if we...read full review
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Milano Italian Restaurant in Mt Washington offers an excellent dining experience with a warm and cozy atmosphere. The interior is elegant, adorned with breathtaking Italian murals on the walls and wisteria hanging from the ceiling, creating a welcoming environment. The restaurant features a deep menu with authentic Italian cuisine, including calzones, manicotti, spaghetti and meatballs, and chicken Parmesan. The servings are very generous, with huge calzones and large portions that often yield leftovers for the next day.
Customers praise the delicious food, including the baked spaghetti and meatballs, Gamberi Fra Diavolo, and lemon chiffon cake. The staff is friendly and attentive, providing quick and good service. The restaurant is very clean, and the staff were actively cleaning throughout the visits. Customers appreciate the very reasonable and affordable prices, which make it possible to enjoy fresh, authentic Italian food cheaper than many fast food options.
The restaurant has a cute and welcoming atmosphere, with a large water fountain in the middle that provides a soothing sound. The booths are slightly worn, but the overall decor is beautiful, even in the restrooms. Milano Italian Restaurant remains a great choice for a satisfying meal with its tasty food, welcoming atmosphere, and good value.