So I come in here to pick up an order and I tell the girl the name and she comes back and tells me it's going to be 5 minutes. After about 10 minutes of waiting, I asked again and someone else points out to her that it's sitting on the warming rack. So she made up the 5 minutes because she never even looked for the order. Absolutely ridiculous. I work for Papa John's for almost 15 years and I know how simple it is to read the names on the labels. Do better!
Atmosphere: 3
Food: 3
Service: 2
Sheree
Customer service is top tier at this location my pizza 🍕 always fresh
Atmosphere: 5
Food: 5
Service: 5
Kyle Paul
Rodney’s customer service was outstanding! He personally called to confirm the delivery address after I had submitted it incorrectly. His attention to detail and friendliness truly stood out—5 stars for his excellent service!
Service: 5
Crystal Dawn
There is a young lady that was so nice to me. Her name is SKYLAR
I was opening the door and I dropped my pizza and they did not have to replace it but they did and I am so grateful for the kindness of these people and she was so nice to me. I was literally crying and she gave me a hug very sweet very respectful. She’s a very nice young lady. …. And I’m not giving this review because they redid the pizza. I already told her before they redid it that I was going to give her a good review because she was so kind. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Olena Khalizova
Food is delicious, I love it. But I don't like atmosphere and service
Atmosphere: 3
Food: 5
Service: 3
AJ Donovan
Haven't had Papa John's in years. Decided to get just a basic pepperoni pizza. Man, going to show my age but this pizza tasted exactly how you'd expect a Ninja Turtle pizza to taste or that juicy gooey pizza from the Goofy Movie. Secret is asking for them to top it with extra sauce. I'm drooling now thinking of it.
Katie Moorhead
Always service with a smile. Always good eats. Ordered online. Thanks for good service :)
Robin Metzler
DO NOT ORDER!!! Absolutely terrible! Ordered delivery and delivery driver just left it on my front porch without ringing doorbell. It was cold when we realized it had been delivered. $50 down the drain! The manager, Alan, was ridiculous and argued with me about being notified that our order had arrived! If you look at other negative reviews-Alan is mentioned in many. He should be fired immediately! I will be calling corporate and will never order from this location again!
Eristeo Santana
Rachel was great.hope to find her every time
Jane Doe
Food’s alright, but the service really needs work. I always ask for my pizza to be square cut, and it’s never done right. Last time I brought it up, and they straight-up refused to fix it. On top of that, customer service was pretty bad—employees were outside smoking and just hanging out instead of helping customers. Not a great look.
Me and my family got food poisoning after eating here on Friday, and I’m just now getting over it. I will not be eating here anymore because this is the 2nd time this has happened.
Ms. Ti
The pizza was not very good. It tasted like cardboard
vilewisher
This team always makes me feel at home when I stop in. I don't write reviews very often but the employees here are always so nice to me, always trying to save me money where they can and always deliver a quality product. Long time patron and will continue to be.
Racheal Hall
Always fast & pizza is always perfect. !!
M
I want to discuss Alan, the store manager. I ordered a supreme pizza via DoorDash and was unable to add special instructions to my order. So, I called literally within seconds of me placing the order. I mean nearly simultaneously because I do this often. I wanted to have certain toppings removed. Well, the lady who answered told me it was already in the oven.
I don't know how that could be unless it was sitting premade or she was lying. It was no way they could have seen my order, make it, and pop it in the oven all under 3 minutes! The manager refused to simply get me a small pizza with modified toppings, even tho it was clear he was trying to sell me a pre-made pizza mid fresh pizza!
Did not care that I have been a repeat customer, which truthfully, the food is very hit or miss anyway. I don't know why I even bother but I will be reporting him for his arrogant demeanor and poor customer service. I paid 21 bucks for a small pizza and if I wanted a topping removed, it should have been accommodated. When I asked him for his general manager's contact or his higher up, he refused. I will simply not stop until this is resolved and he is corrected!
So I come in here to pick up an order and I tell the girl the name and she comes back and tells me it's going to be 5 minutes. After about 10 minutes of waiting, I asked again and someone else points out to her that it's sitting on the warming rack. So she made up the 5 minutes because she never even looked for the order. Absolutely ridiculous. I work for Papa John's for almost 15 years and I know how simple it is to read the names on the labels. Do better!
Atmosphere: 3
Food: 3
Service: 2
Customer service is top tier at this location my pizza 🍕 always fresh
Atmosphere: 5
Food: 5
Service: 5
Rodney’s customer service was outstanding! He personally called to confirm the delivery address after I had submitted it incorrectly. His attention to detail and friendliness truly stood out—5 stars for his excellent service!
Service: 5
There is a young lady that was so nice to me. Her name is SKYLAR
I was opening the door and I dropped my pizza and they did not have to replace it but they did and I am so grateful for the kindness of these people and she was so nice to me. I was literally crying and she gave me a hug very sweet very respectful. She’s a very nice young lady. ….
And I’m not giving this review because they redid the pizza. I already told her before they redid it that I was going to give her a good review because she was so kind.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Food is delicious, I love it. But I don't like atmosphere and service
Atmosphere: 3
Food: 5
Service: 3
Haven't had Papa John's in years. Decided to get just a basic pepperoni pizza. Man, going to show my age but this pizza tasted exactly how you'd expect a Ninja Turtle pizza to taste or that juicy gooey pizza from the Goofy Movie. Secret is asking for them to top it with extra sauce. I'm drooling now thinking of it.
Always service with a smile. Always good eats. Ordered online. Thanks for good service :)
DO NOT ORDER!!! Absolutely terrible! Ordered delivery and delivery driver just left it on my front porch without ringing doorbell. It was cold when we realized it had been delivered. $50 down the drain! The manager, Alan, was ridiculous and argued with me about being notified that our order had arrived! If you look at other negative reviews-Alan is mentioned in many. He should be fired immediately! I will be calling corporate and will never order from this location again!
Rachel was great.hope to find her every time
Food’s alright, but the service really needs work. I always ask for my pizza to be square cut, and it’s never done right. Last time I brought it up, and they straight-up refused to fix it. On top of that, customer service was pretty bad—employees were outside smoking and just hanging out instead of helping customers. Not a great look.
Restaurantji Recommends
Me and my family got food poisoning after eating here on Friday, and I’m just now getting over it. I will not be eating here anymore because this is the 2nd time this has happened.
The pizza was not very good. It tasted like cardboard
This team always makes me feel at home when I stop in. I don't write reviews very often but the employees here are always so nice to me, always trying to save me money where they can and always deliver a quality product. Long time patron and will continue to be.
Always fast & pizza is always perfect. !!
I want to discuss Alan, the store manager. I ordered a supreme pizza via DoorDash and was unable to add special instructions to my order. So, I called literally within seconds of me placing the order. I mean nearly simultaneously because I do this often. I wanted to have certain toppings removed. Well, the lady who answered told me it was already in the oven.
I don't know how that could be unless it was sitting premade or she was lying. It was no way they could have seen my order, make it, and pop it in the oven all under 3 minutes! The manager refused to simply get me a small pizza with modified toppings, even tho it was clear he was trying to sell me a pre-made pizza mid fresh pizza!
Did not care that I have been a repeat customer, which truthfully, the food is very hit or miss anyway. I don't know why I even bother but I will be reporting him for his arrogant demeanor and poor customer service. I paid 21 bucks for a small pizza and if I wanted a topping removed, it should have been accommodated.
When I asked him for his general manager's contact or his higher up, he refused. I will simply not stop until this is resolved and he is corrected!
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