Papa Johns Pizza

1961 Brownsboro Rd, Louisville
(502) 895-5595

Recent Reviews

Brittany Lemons

Have ordered three times from this location recently. 2/3 times, they have forgotten the sauces we requested and the second time we ordered, the cheese sticks were so burnt in the middle that they were brown and extremely hard and we got cookies instead of a papadilla.Definitely ask your door dasher to make sure they include the sauces you want, otherwise you probably won't get them. Don't see why that has to be a thing, but here we are.

Atmosphere: 1

Food: 1

Service: 1

Carson Clark

Carson is the greatest employee that this papa johns has ever had. The store would absolutely not be the same without him. He also very handsome and is really cool. He makes the best pizzas you could ever eat. When I walk into the store and see Carson it absolutely makes my day.Will is also a great employee. His dog pictures were great.Will be ordering from here again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Uncle Nort

Did not receive my order. After 2 hours I called the store and was told it was just out of the oven. 3 more hours and it never came.

Service: 1

Rebecca

This is my favorite pizza, I have been coming here for years. I recently started dashing and every single time I come in here and get service very unprofessional and uneasy, feeling coming to the store. and uneasy, feeling coming to the

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Pizza

Putrid H.

Worst Papa Johns ever. Asked for extra cheese, instead I get no sauce and the thinnest layer of cheese ever. I ordered thru the site hoping to get a driver that worked there, but they outsourced to to DD. Store forgot to give her my drink (THIS IS THE THE 4TH TIME) and I'm tired of calling corporate to get refunded 3 dollars. I just won't eat here ever again. My DD driver even went back to get the drink, but the staff was too fucking stupid to pull my order and give it to her. Maybe they're so dumb they couldn't remember her standing there less than 10 minutes prior.

Nicole

Pizza and wings were 40 minutes late and the driver showed up and sat outside smoking a cigarette outside my house. I didn't realize at first that was the driver, but then I realized he was holding my food as he smoked away. He finished his long cigarette break and tossed it on the ground outside my house, then started to swagger up to my place with the now Marlboro flavored pizza and wings. I told him to leave, did not accept the food. This is disgusting. I called, got a refund, a manager asked me to call or email her, and when I called she seemed to be confused on why I called though she told me to call her? Just done with this place.

Atmosphere: 1

Food: 1

Service: 1

Cherie Knight

Awful. Order never came… EVEN after I talked to someone there about my orderArriving. If you look at my previous orders you will see I RARELY rate anyone if they aren’t too notch. This place is awful.

Lisa Wallis

I went to pick up my family's pizza and my husband and my two boys love the meatballs pizza and the bread nots???❤️‍

Atmosphere: 5

Food: 5

Service: 5

Michael Johnson

Carry out is the BEST!Always have everything right with my order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Double Chocolate Chip Brownie

Tee V.

Our go to pizza joint when we crave a lazy dinner. Can't go wrong with a puzza full of stuffings and toppings.

Chris D (Urban Graphics)

My pizza came squished and inedible and was told it was door dash's fault. The manager was friendly about it though and said she gave me a refund. The one piece I was able to eat tasted great, if that helps but the rest was so mashed up I couldn't pull it apart to eat it. Thanks anyway PapaJohns.

Food: 5

Service: 1

Recommended dishes: Pizza

Taylor Bell

HORRIBLE and terribly managed establishment. Was parked two doors down from the place, after 3hrs of me being there they decided to put out one of their signs. When i went inside to talk to a manager about what happened, one of the employees cursed at me and then they called the police on me. Please take your business elsewhere.

Sydney Nikkolle

Parking is horrible. Very inappropriate crew that works here. I witnessed one employee lie on & curse at a customer. Do not recommend ordering from this trash site.

Brian Fulkerson

Both were requested well done, but one was burnt

Laura King

We ordered a barbecue chicken pizza and received a cold cheese pizza. The restaurant would not take responsibility and hung up on us. Our driver was lost and we talked him here after giving specific directions. Poor customer service.

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