Penn Station East Coast Subs

Very friendly service. Counter angent engaged young kids and took time to ensure they understood menu options and got what they wanted. Also made sure our coupon was applied without any hesitation. Multiple employees checked on us while we ate; service makes good atmosphere.

Food: 4

Service: 5

I just wanted to give a big shout out to Rooster. He has been a pleasure to deal with. He was so good to us, fixing a minor issue with our order.

Atmosphere: 5

Food: 5

Service: 5

I’m not sure the gentleman that took care of us, but I’ve got to stay over all the service. The food and the atmosphere was wonderful. Definitely should always visit here in this location.

Atmosphere: 5

Food: 5

Service: 5

This is my go-to Penn Station!

Atmosphere: 5

Food: 5

Service: 5

The employees were very helpful and friendly

Atmosphere: 4

Food: 4

Service: 4

I've had Caesar salad in many places. But in this salad, the seasoning of the chicken is spectacular. I really liked it. I recommend it. A good place to eat. Quite quiet and relaxing. Excellent atmosphere and even better service. Very clean.

Atmosphere: 5

Food: 5

Service: 5

The service here is outstanding, the folks preparing our food were upbeat and a pleasure to watch them work...enjoying themselves!

i'm not a review type of person but , the workers here clearly don't care about the speed of how they make they're because it shows ,my boyfriend ordered philly cheestake sub . he had more bread then he did meat or anything !! mind you she forgot he ordered fried as well and he wanted oil and vinegar on his sandwich they gave it to him on the side 0/10 wouldn't recommend or hire people who are considerate about the customers food !!

Unfortunately this location absolutely prioritizes online orders over being there in person. I waited 40 minutes for a cold sub and eventually had to leave before they got to it because my lunch break was over. The workers didn’t even know how to process a refund. Would not recommend and won’t be going back.

I was the only person in line totally ignored me the manager was unprofessional
I’m the black guy that walked out today 8/5/25 at lunch

Atmosphere: 1

Service: 1

Not clean workers were not hygienic when preparing food. Touching face, hair. Etc. No gloves either. I won't be coming back.

I have never written a review for anywhere before, but I felt that my experience today warranted one. I submitted an online order that was supposed to be picked up around 7 PM, and ended up not receiving my food until 8PM. Mind you, it was not busy. Around 30 minutes into our wait, all of the workers except for one left to take a smoke break and talk to their friends in front of the shop. The ceiling above where I was waiting was leaking onto the booth, with nothing to catch the liquid. The sandwiches were still delicious, albeit cold. This trip was meant to be my mom’s “quick” birthday meal. It ended up being rather disappointing.

Also - one of the workers had a cigar behind his ear the whole time he was making sandwiches :)

Atmosphere: 2

Food: 4

Service: 1

Great food great service friendly staff.🤘😎👍

Atmosphere: 5

Food: 5

Service: 5

The food was great! Staff very nice..

Atmosphere: 5

Food: 5

Service: 5

This place is crazy ordered a sandwich and they sent me a bottle of malt vinegar, I don't know if they have new staff or just incompetent because who sends a bottle of malt vinegar in the sandwich bag without the sandwich I wouldn't mind but I didn't even order malt vinegar. jokers
when I called about the issue they dropped my call.

Atmosphere: 1

Food: 1

Service: 1