Penn Station East Coast Subs

On 10/06/2022 I went to this Penn Station location to get a Philly Cheesesteak with no mushrooms and regular fries and no drink.

What the issue I have with this order is that the person who was serving the food had no gloves throughout the whole process.

While I was getting my food I also noticed that one of the employees was in the back laying on there phone on top of boxes that were for food.

When I got my food It was $17.79.

I had to go across the street for a bit but when I came back around 7:36 I asked them to remake the sandwich.

I didn't touch the food I returned it with nothing touched.

When I went back and they were  remaking the sandwich , I could tell they were saying rude things behind my back.

I will not be coming back to this location. For Penn Station in Louisville AGAIN.

I should not have to advocate for my food safety like this. Please look into this.

Food: 3

Service: 1

I got the pizza sandwich and it was really good! The cheese was melted, and there was a tiny bit of spice . Would go back if I have a chance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, French Fries, Sub, Italian Sandwich, Meatball Sub

Penn Station, in my opinion, has decreased slightly in quality since pre- covid. Prices have gone up. It is a lot to ask someone to pay about $20 for a sandwich with fries and a drink. It should be premium.

Atmosphere: 4

Food: 4

Service: 4

This Penn Station sucks and I will never go here again. The people in charge of this place are the worst people I have ever met. They tried to refuse to make my sandwich after I already placed an order and paid for it. On top of that, they try to ignore me when I try to show them my order confirmation and we're rude. Might as well just close this place.

Atmosphere: 1

Food: 1

Service: 1

I love penstation Philly

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Fries, Sub

My favorite location.
They get you in & out!

Atmosphere: 5

Food: 5

Service: 5

Placed an order for dine in, and the restaurant was empty. Watched 3 separate customers come in after me and get their food before me. When i asked why, they said they misplaced my ticket and then made my food. I wouldnt be making a big deal out of waiting 30 min for my food, but i figured let me ask for a free cookie for the delay and ill leave in a better mood. They said they couldnt give me a cookie…lol that petty response is why im decided to give a petty review. Amanda Davis, just tell the staff its better to keep the customer happy than save a few cents on a cookie lol on Juneteenth no less

Atmosphere: 1

Food: 1

Service: 1

Good as always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

Normal wait and the food was hot.

Atmosphere: 5

Food: 5

Service: 5

Terrible service. Constant scooting chairs on the floor, causing terrible noise while sweeping. Cussing from employees. Food was nothing but fair, if that.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Parmesan, Fresh-Cut Fries

Don’t plan an order 45 mins before they close. They won’t make it.

Atmosphere: 1

Service: 1

Take out was good. Food ready on time. Love those fries! Staff friendly!

Food: 5

Service: 5

Penn Station sits in an odd space among restaurants. The sandwiches and fries were good and the staff was friendly. Even with a coupon, 2 small sandwiches, 1 medium fry, and 2 regular sodas were just under $30. For about the same price, I could get a lunch special at a Mexican restaurant before adding a tip, or I could go to any number of fast-food restaurants and spend less.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fries, Cheesesteak

I love

Atmosphere: 5

Food: 5

Service: 5

Penn Station is really good! Their subs are a little in the skinny side but I enjoyed it!

Atmosphere: 5

Food: 4

Service: 5