Please & Thank You "FRANK"

2341 Frankfort Ave, Louisville
(502) 432-8614

Recent Reviews

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Stacey Combs

Cookies are good, coffee was maybe ok.

Ted Darden

The cookies are good, but the Nazi reading material kept on the counter is a little off putting. This establishment has a subscription to a magazine that prints disproven antisemitic propaganda and they’re proud of it. Unfortunately, I had already made my purchase before noticing the pro-Hamas rag.

Mallory Miles

Please and Thank You was recommended by a friend of a friend who roadtripped to all fifty states and said this was the best cookie out there. She was right!!!

Food: 5

Emily Putnam

Food is awesome! Got a derby bar and some cookies since we’re from out of town. We also grabbed two drinks suggested by the barista on deck. Everything tastes really good. So sad I don’t have one by me. Will definitely be back if I’m near by. Barista was nice and asked us about ourselves as well. Super cute and friendly environment. Harvest Moon iced and Honey Boy hot are both good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drip Coffee, Chocolate Chip Cookie, Derby Bar

Mr Pizza

I get my coffee there every morning and the staff is great . Always greet you with a smile . Comfortable atmosphere . Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Paul Collins

Very disappointed with the price. I saw on your website that you had a sale on a dozen chocolate chip cookies for $20. I drove a long way to your Frankfort Ave location and didn’t find out until I went to pay that I was being charged full price. Apparently the sale price was only valid on orders to be shipped. There was no mention of this anywhere in your promotional add. I feel I was mislead and purchased the dozen chocolate chip cookies anyway because I’ve heard such great things about them. I don’t know if I’ll ever return to your store. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Maren Bahler

My kids and I enjoyed our time at Please and Thank You Frank. We were able to enjoy indoor seating on a hot day with our delicious drinks, cookies and bars. The barista even provided us with some travel tips for the area--which he went above and beyond in doing so!

Atmosphere: 5

Food: 5

Service: 5

Myhalah Robinson

This one star is exclusively for the boxed DIY cookie mix. I was excited to take them back to Ohio to make my own at home. It was like $32 for the box but I figured it was worth a try because the cookies in the store were good. Once I got back, I looked at the ingredients list out of curiosity. Why are you selling flour and chocolate chips for $32??? No exaggeration. I should’ve taken a picture for proof. Followed instructions to a T and they did NOT turn out well flavor-wise. Would NOT recommend the box cookie mix.

Sabrina “Sabi Star” Star

Very nice employees, and were quick to answer questions. Great atmosphere. The Chocolate Chip Cookies are amazing ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Judy Fout

Rosemary lemonade was refreshing, super tart! Wanted blended decaf drink but no blended and no caffeine free available. Cold Chai latte and derby bar were both good!

Atmosphere: 3

Food: 4

Service: 4

Janine Bennett

I love the cookies

Atmosphere: 5

Food: 5

Service: 5

Amjad

I like the vibes of this place! I tried iced coffee it was good ??

Atmosphere: 4

Food: 3

Service: 3

Christian Menezes

Awesome cookie and coffee and atmosphere

Atmosphere: 5

Food: 5

Service: 5

Veda Holley

Ordered a cookie cake for my daughter's birthday. Cookie cake was ready for the time that it was ordered. Staff are super friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Cookie Cake

Dan C

Nestled on Frankfort Ave, this hippy cookie and coffee shop offers a laid-back vibe and a delectable array of treats. Upon entering, I was greeted by the comforting aroma of freshly baked goods and coffee. I opted for a mix of baked goods and a freshly prepared coffee drink. It's an indulgence to find and taste fresh baked goods. The friendly staff and chill atmosphere only added to the charm of this gem, making it a must-visit for any cookie aficionado or coffee connoisseur looking to escape the hustle and bustle of just a treat.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chocolate Chip Cookie

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