Came in on a snow day, only customer there ordered a chicken Quesadilla asked for guacamole, got CHARGED for guacamole got home no guacamole....guys you weren't busy.
Atmosphere: 3
Food: 3
Service: 1
Kelly
This may just be one of the nastiest fast food experiences I have had to date. My boyfriend and I placed a DoorDash order and I asked for a Mexican Street Corn Chicken Bowl and a cup of Tortilla Soup (with the tortilla strips and sour cream). My boyfriend ordered his own choice of a burrito and chips with queso.
When the order came to the door and we opened it up, my Mexican Street Corn Chicken "Bowl" was in a the form of a burrito. I was upset, but didn't have the option to wait the time it would take to get the order corrected, and I was also hungry. We also double-checked the order email receipt to make sure I didn't accidentally choose the burrito option when initially assembling the order, and I didn't.
I bit into this burrito (loose-term, because burritos are supposed to be delicious) and the rice (half cilantro and half brown rice) was extremely undone and unevenly cooked. Some of it was hard and some of it was al dente. It also had absolutely no flavor. It was so overpacked that after I bit into it a couple of times a good chunk of it spilled out onto my plate. Everything tasted like it was old and flavorless as well.
After I gave up on the burrito, I moved on over to the cup of soup. I noticed that they didn't give me any tortilla strips or sour cream for it until I shoved my spoon into the cup to mix things around. The strips and sour cream were slopped into the bottom of the cup before the soup was ladeled into the container, thus making the tortilla strips soggy. I reluctantly took a taste of the soup and I almost gagged at how nasty it was. It immediately went into the trash.
I definitely won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Jane Doe
Customer service sucks! On multiple occasions, we come in and are not greeted. We came in and waited our turn. We were the last people in line. Once we got to the ordering area an online order ticket popped up. They didn’t say anything to us then started the online orders.
Service: 1
Bug Day
The food is okay, wish there were more veg options. The queso is good. The service is also okay, nothing outstanding but I can't expect much when workers are probably underpaid.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chips and Salsa, Cheese Dip
CeCe C.
My son and I stopped here on 9/11 evening around 740pm the staff that was working that night was PHENOMENAL! It’s actually the BEST SERVICE & HOSPITALITY I had at that location! I even told the mgr that was working. Compliments should never go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
Bailey Jones
I Loved it is So good ?
Atmosphere: 5
Food: 5
Service: 5
Matthew Carpenter
Great bowl just out of veggies
Atmosphere: 5
Service: 5
Tarcia Parker
Took about 5 minutes for someone to take my order. Quality has went down. Bring back the regular sour cream.
Atmosphere: 3
Food: 3
Service: 3
Kameron Goodwin
Restaurant needs to be updated. The other locations within a 10 mile radius are updated and more clean.
Atmosphere: 1
Food: 4
Service: 5
Nick B
BURNT CHIPS AGAIN!! They know the chips are burnt and still sell them anyway!
Never again-just keeps getting worse. We did arrive 1 hour before closing & the restaurant is open till 10 PM. They were out of chips, vegetables & queso. After receiving our food told the dining room was closed and couldn’t eat it there. The employees either didn’t have a strong manager working and/or didn’t care about the customer experience.
Atmosphere: 2
Food: 1
Service: 1
Carl Whitehouse
I've been to this location several times. The first time I went, I just thought I got a bad batch of chips. They were stale and the food seemed dry. I've been back probably three more times and EVERY SINGLE TIME I get stale chips and the food isn't as good as at other Qdoba stores. This was my last trip to this location. I'd rather drive a few more miles for better food than get stale, tasteless food.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chips & Queso, Burritos
Shannon Thomas
Our fav. Clean.
Atmosphere: 5
Food: 5
Service: 5
Tai Diamond
Have been coming to this location for years. But today was the worst. Ordered guacamole in my bowl but they missed it and the chicken was all rubber. Not good.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
Rebecca Byrd
This location is pretty consistent. The staff are friendly, the dining room is clean, and the food is usually always spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Queso, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Kids Taco
Came in on a snow day, only customer there ordered a chicken Quesadilla asked for guacamole, got CHARGED for guacamole got home no guacamole....guys you weren't busy.
Atmosphere: 3
Food: 3
Service: 1
This may just be one of the nastiest fast food experiences I have had to date. My boyfriend and I placed a DoorDash order and I asked for a Mexican Street Corn Chicken Bowl and a cup of Tortilla Soup (with the tortilla strips and sour cream). My boyfriend ordered his own choice of a burrito and chips with queso.
When the order came to the door and we opened it up, my Mexican Street Corn Chicken "Bowl" was in a the form of a burrito. I was upset, but didn't have the option to wait the time it would take to get the order corrected, and I was also hungry. We also double-checked the order email receipt to make sure I didn't accidentally choose the burrito option when initially assembling the order, and I didn't.
I bit into this burrito (loose-term, because burritos are supposed to be delicious) and the rice (half cilantro and half brown rice) was extremely undone and unevenly cooked. Some of it was hard and some of it was al dente. It also had absolutely no flavor. It was so overpacked that after I bit into it a couple of times a good chunk of it spilled out onto my plate. Everything tasted like it was old and flavorless as well.
After I gave up on the burrito, I moved on over to the cup of soup. I noticed that they didn't give me any tortilla strips or sour cream for it until I shoved my spoon into the cup to mix things around. The strips and sour cream were slopped into the bottom of the cup before the soup was ladeled into the container, thus making the tortilla strips soggy. I reluctantly took a taste of the soup and I almost gagged at how nasty it was. It immediately went into the trash.
I definitely won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Customer service sucks! On multiple occasions, we come in and are not greeted. We came in and waited our turn. We were the last people in line. Once we got to the ordering area an online order ticket popped up. They didn’t say anything to us then started the online orders.
Service: 1
The food is okay, wish there were more veg options. The queso is good. The service is also okay, nothing outstanding but I can't expect much when workers are probably underpaid.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chips and Salsa, Cheese Dip
My son and I stopped here on 9/11 evening around 740pm the staff that was working that night was PHENOMENAL! It’s actually the BEST SERVICE & HOSPITALITY I had at that location! I even told the mgr that was working. Compliments should never go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
I Loved it is So good ?
Atmosphere: 5
Food: 5
Service: 5
Great bowl just out of veggies
Atmosphere: 5
Service: 5
Took about 5 minutes for someone to take my order. Quality has went down. Bring back the regular sour cream.
Atmosphere: 3
Food: 3
Service: 3
Restaurant needs to be updated. The other locations within a 10 mile radius are updated and more clean.
Atmosphere: 1
Food: 4
Service: 5
BURNT CHIPS AGAIN!!
They know the chips are burnt and still sell them anyway!
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Never again-just keeps getting worse. We did arrive 1 hour before closing & the restaurant is open till 10 PM. They were out of chips, vegetables & queso. After receiving our food told the dining room was closed and couldn’t eat it there.
The employees either didn’t have a strong manager working and/or didn’t care about the customer experience.
Atmosphere: 2
Food: 1
Service: 1
I've been to this location several times. The first time I went, I just thought I got a bad batch of chips. They were stale and the food seemed dry. I've been back probably three more times and EVERY SINGLE TIME I get stale chips and the food isn't as good as at other Qdoba stores. This was my last trip to this location. I'd rather drive a few more miles for better food than get stale, tasteless food.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chips & Queso, Burritos
Our fav. Clean.
Atmosphere: 5
Food: 5
Service: 5
Have been coming to this location for years. But today was the worst. Ordered guacamole in my bowl but they missed it and the chicken was all rubber. Not good.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
This location is pretty consistent. The staff are friendly, the dining room is clean, and the food is usually always spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Queso, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Kids Taco
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