Did some networking and had a cortado. Changed my whole week!
Keegan Smalley
Good atmosphere. It used to be a bank and has a great internal design. Coffee is high quality, as it meets Quill's high standard.
Richard Mulders
The second choice for drip is usually very good. Today was no exception.
Atmosphere: 5
Food: 5
Service: 5
Allen Rob
Coffee wasn't bad but it was room temp by the time I got it. Barista didn't call out or announce an order at all. Seemed annoyed I asked if they were my coffees after waiting for 18 minutes. Times are tough, I get it
Atmosphere: 1
Service: 1
Venkata Gudimanchi
Wow, recently I stopped by this coffee shop first time, and the Cortado was amazing and highly memorable experiences!
Atmosphere: 5
Food: 5
Service: 5
Justin Shircliff
I was recently introduced to this coffee shop and came in to this location for my first visit. The store is great with lots of room and lots of seating. I ordered the coffee and a red velvet cookie. The coffee was a batch brew that was good, and the cookie was delicious. Staff were friendly and service fast. I’d like to check out some of their other locations.
Atmosphere: 5
Food: 5
Service: 5
Tyler
Favorite of the locations and the staff is friendly here.
Atmosphere: 5
Food: 5
Service: 5
Richard D.
Great coffee shop the lattes were sooo Good they also sell packaged beans to take home worth trying if you haven't been plenty of room to hang out with friends will return
Atmosphere: 5
Service: 5
Leslie Monhollen
Great Louisville coffee in a refurbished old bank. I love the upper floor seating and the amount of seating. It's easy to walk around downtown J-town from here and the coffee is strong
Atmosphere: 5
Food: 5
Service: 4
Thadra Sauer
I hope this message finds you well. I wanted to take a moment to share my experience from my recent visit to Quills Coffee, which was my second time at your establishment.
I genuinely appreciate supporting small businesses like yours, as I often look forward to the personalized service that comes with it. However, my experience today was not up to the standard I had hoped for.
When I entered, I spoke with your barista, who I believe was named Rebecca or Rachel. I inquired about making a latte with heavy whipping cream, but she replied very matter-of-factly that the only coffee allowed with heavy whipping cream is your signature drink. I explained that I'm on a low-carb diet and that heavy whipping cream is typically recommended for this. Unfortunately, she did not offer any alternatives, stating that no heavy whipping creamoptions could be made.
I asked about the signature drink made with heavy whipping cream and expressed interest in a sugar-free version. Again, I was met with a firm refusal, stating it was against your policy to alter that drink. I felt disappointed, especially considering that a hallmark of many small businesses is flexibility and customer accommodation.
I wished for a more positive interaction. A simple smile, an apology, or a suggestion for another drink would have gone a long way in addressing my concerns. When I asked to speak with a manager, I was informed none were available. I requested contact information for the manager and received an email address, but I felt the interaction was strained and lacking in customer care.
Finally, I had a latte which tasted fine, but I couldn't shake the feeling that the encounter had left a sour note. I value open communication and wanted to share this feedback directly with you before posting a formal review online.
When we went, there was only the one fellow working. He was doing a great job, and being forthcoming about why he was alone, and apologetic to the waiting customers. It wasn’t his fault. He was fantastic, and the drinks were amazing! Pictured is a hot Woodsman.
Atmosphere: 4
Food: 5
Service: 5
Joseph Saraco
Great coffee and service, Sam and Miguel are excellent batista's, fast friendly service.
Atmosphere: 5
Service: 5
Recommended dishes: Coffee Beans
Lo Ren
I was in Louisville for 2 days, and I had to come to Quills for coffee both days. The Woodsman was absolutely delicious. Definitely a must try for cinnamon lovers.
Parking: Several street parking spots in front of the building and a free parking lot behind the building.
Atmosphere: 5
Food: 5
Service: 5
Margarita Lopez-Towle
DELICIOUS coffee and that's coming from an admitted coffee snob. Very cool spot in an old bank space. Will be back to study and ready and, of course, drink more coffee!
Atmosphere: 5
Food: 5
Service: 4
nick shepherd
Great dark roast environment and shoping area ... thanks for my fix.
Did some networking and had a cortado. Changed my whole week!
Good atmosphere. It used to be a bank and has a great internal design. Coffee is high quality, as it meets Quill's high standard.
The second choice for drip is usually very good. Today was no exception.
Atmosphere: 5
Food: 5
Service: 5
Coffee wasn't bad but it was room temp by the time I got it. Barista didn't call out or announce an order at all. Seemed annoyed I asked if they were my coffees after waiting for 18 minutes. Times are tough, I get it
Atmosphere: 1
Service: 1
Wow, recently I stopped by this coffee shop first time, and the Cortado was amazing and highly memorable experiences!
Atmosphere: 5
Food: 5
Service: 5
I was recently introduced to this coffee shop and came in to this location for my first visit. The store is great with lots of room and lots of seating. I ordered the coffee and a red velvet cookie. The coffee was a batch brew that was good, and the cookie was delicious. Staff were friendly and service fast. I’d like to check out some of their other locations.
Atmosphere: 5
Food: 5
Service: 5
Favorite of the locations and the staff is friendly here.
Atmosphere: 5
Food: 5
Service: 5
Great coffee shop the lattes were sooo Good they also sell packaged beans to take home worth trying if you haven't been plenty of room to hang out with friends will return
Atmosphere: 5
Service: 5
Great Louisville coffee in a refurbished old bank. I love the upper floor seating and the amount of seating. It's easy to walk around downtown J-town from here and the coffee is strong
Atmosphere: 5
Food: 5
Service: 4
I hope this message finds you well. I wanted to take a moment to share my experience from my recent visit to Quills Coffee, which was my second time at your establishment.
I genuinely appreciate supporting small businesses like yours, as I often look forward to the personalized service that comes with it. However, my experience today was not up to the standard I had hoped for.
When I entered, I spoke with your barista, who I believe was named Rebecca or Rachel. I inquired about making a latte with heavy whipping cream, but she replied very matter-of-factly that the only coffee allowed with heavy whipping cream is your signature drink. I explained that I'm on a low-carb diet and that heavy whipping cream is typically recommended for this. Unfortunately, she did not offer any alternatives, stating that no heavy whipping creamoptions could be made.
I asked about the signature drink made with heavy whipping cream and expressed interest in a sugar-free version. Again, I was met with a firm refusal, stating it was against your policy to alter that drink. I felt disappointed, especially considering that a hallmark of many small businesses is flexibility and customer accommodation.
I wished for a more positive interaction. A simple smile, an apology, or a suggestion for another drink would have gone a long way in addressing my concerns. When I asked to speak with a manager, I was informed none were available. I requested contact information for the manager and received an email address, but I felt the interaction was strained and lacking in customer care.
Finally, I had a latte which tasted fine, but I couldn't shake the feeling that the encounter had left a sour note. I value open communication and wanted to share this feedback directly with you before posting a formal review online.
FYI. No response from my email to manager so😕
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
When we went, there was only the one fellow working. He was doing a great job, and being forthcoming about why he was alone, and apologetic to the waiting customers. It wasn’t his fault. He was fantastic, and the drinks were amazing! Pictured is a hot Woodsman.
Atmosphere: 4
Food: 5
Service: 5
Great coffee and service, Sam and Miguel are excellent batista's, fast friendly service.
Atmosphere: 5
Service: 5
Recommended dishes: Coffee Beans
I was in Louisville for 2 days, and I had to come to Quills for coffee both days. The Woodsman was absolutely delicious. Definitely a must try for cinnamon lovers.
Parking: Several street parking spots in front of the building and a free parking lot behind the building.
Atmosphere: 5
Food: 5
Service: 5
DELICIOUS coffee and that's coming from an admitted coffee snob. Very cool spot in an old bank space. Will be back to study and ready and, of course, drink more coffee!
Atmosphere: 5
Food: 5
Service: 4
Great dark roast environment and shoping area ... thanks for my fix.
Atmosphere: 5
Food: 5
Service: 5
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