I rarely leave reviews, especially bad ones, but this experience needs to be shared & didn’t sit right with me. During my visit on 12/17, my group experienced treatment that was extremely discriminatory. Our group was treated noticeably differently from others in the restaurant, and the management responses were dismissive & disrespectful when we asked questions.
Staff, especially managers, Naveah, spoke to us differently than nearby tables. We were told to be quiet, reprimanded numerous times, telling us we couldn’t clap our hands, yelled at by other customers several times, and treated horribly considering we had also reserved multiple tables. Even in a small group setting, the manager spoke to me very differently than my coworkers that were black. With 5 of us left, we tried speaking to the manager and she spoke completely different to me compared to how she spoke to and disregarded my friend, who was black. When trying to explain that to her, she got up and walked away. This experience has been upsetting and unacceptable. Everyone deserves respectful, fair service. Regardless of intent, the impact was harmful. I hope management reflects on how customers are treated and ensures fairness for all.
Atmosphere: 1
Food: 4
Service: 1
J. T.
This establishment is a sad excuse for a restaurant. I couldn't tell you how many times they forgot something in my to-go order. I typically don't go out of my way to write a bad review because I know running a business is not easy but something needs to be done here because there is clearly some mismanagement going on for it to happen this often. Somebody needs to be made aware and actions need to be done.
Keith Bell
The young lady that served us did an EXCELLENT JOB 👏
Atmosphere: 4
Food: 4
Service: 5
Angela Popplewell
I had a small Ceasars salad, it was big to me. It pepperoni pizza. Very good and did not cost a lot.
I had the teriyaki chicken. It was great. The waitress was awesome. I haven't wanted to leave a tip anywhere since I been here in Louisville.
Atmosphere: 5
Food: 5
Service: 5
Cole Peters
Great bang for your buck! We frequently come in on Mondays for 79cent wing night! And these aren't small wings either its enough for the next day. They have great drinks on tap and friendly staff.
I rarely leave reviews, especially bad ones, but this experience needs to be shared & didn’t sit right with me. During my visit on 12/17, my group experienced treatment that was extremely discriminatory. Our group was treated noticeably differently from others in the restaurant, and the management responses were dismissive & disrespectful when we asked questions.
Staff, especially managers, Naveah, spoke to us differently than nearby tables. We were told to be quiet, reprimanded numerous times, telling us we couldn’t clap our hands, yelled at by other customers several times, and treated horribly considering we had also reserved multiple tables. Even in a small group setting, the manager spoke to me very differently than my coworkers that were black. With 5 of us left, we tried speaking to the manager and she spoke completely different to me compared to how she spoke to and disregarded my friend, who was black. When trying to explain that to her, she got up and walked away. This experience has been upsetting and unacceptable. Everyone deserves respectful, fair service. Regardless of intent, the impact was harmful. I hope management reflects on how customers are treated and ensures fairness for all.
Atmosphere: 1
Food: 4
Service: 1
This establishment is a sad excuse for a restaurant. I couldn't tell you how many times they forgot something in my to-go order. I typically don't go out of my way to write a bad review because I know running a business is not easy but something needs to be done here because there is clearly some mismanagement going on for it to happen this often. Somebody needs to be made aware and actions need to be done.
The young lady that served us did an EXCELLENT JOB 👏
Atmosphere: 4
Food: 4
Service: 5
I had a small Ceasars salad, it was big to me. It pepperoni pizza. Very good and did not cost a lot.
Atmosphere: 5
Food: 5
Service: 5
Went here for my bday!
Atmosphere: 5
Food: 5
Service: 5
Best wings ,service and atmosphere on the planet
Food: 5
Recommended dishes: Chicken Wings, Curly Fries
Clean friendly staff prices are affordable 👌
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Grilled Chicken Sandwich Add Pickle
Take out prices r high
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dumpster Fries, Dumpster Tots
I had the teriyaki chicken. It was great. The waitress was awesome. I haven't wanted to leave a tip anywhere since I been here in Louisville.
Atmosphere: 5
Food: 5
Service: 5
Great bang for your buck! We frequently come in on Mondays for 79cent wing night! And these aren't small wings either its enough for the next day. They have great drinks on tap and friendly staff.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Wings
Restaurantji Recommends
We always hang out at the Bar here. Its like visiting family. Natalie runs a tight ship, always on top of everything! Dixie location is the best!
Atmosphere: 5
Food: 5
Service: 5
Good sandwich !
Atmosphere: 5
Food: 5
Service: 5
10 Extra large chicken wings served piping hot! I was hungry. I left happy. I couldn't finish of course. 4 wings for dinner tonight!
Atmosphere: 4
Food: 5
Service: 5
Great food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dumpster Tots
Roosters is a great place to eat. The food is always good. I highly recommend Roosters.
Atmosphere: 5
Food: 5
Service: 5
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