Starbucks
Haverty Retail Complex, 101 N Hurstbourne Pkwy, Louisville
(502) 412-4545
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Staff is always friendly, but I order the same thing every time and about 1 out of every 5 times they get my order wrong.
White lady there has a really bad attitude not pleasant at all also she treats her employees bad will not come here again!! Don’t know the lady’s name?!? Monday 4/29/25 at 7:18pm😡
Kaylee is the best. She is the most proficient barista I’ve ever had the pleasure to serve me. The entire staff made my coffee run one to remember.
Always an amazing experience. The store was clean and had several friendly baristas behind the counter.
Great service and clean dining room.
chill atmosphere, quick n easy pick up for door dashing! always smells great in starbucks!
Atmosphere: 5
Food: 5
Service: 5
I thought I’d give this place a second chance it’s so horrible and smells so bad in here. I stood there for 10 minutes. No one could’ve cared last five people giggling and laughing back there.
Atmosphere: 1
Food: 1
Service: 1
Nice location, plenty of space for meetings. The employees are super friendly here and serve with a smile. Ordered a simple coffee while waiting on a business colleague. If you are in the area, it is worth a stop in for some coffee.
Atmosphere: 5
Service: 5
I never write reviews for chain restaurants, however, I need to write this one for Starbucks because of employee Kaylee who works here! I had stars to redeem for a free drink, and so I thought to get a little crazier than normal since it is free and wouldn’t cost extra to do extra things. She was very helpful and helping me choose what types of flavors would complement what I am getting, and she had no issue with the complicated drink that I order that I put in. I feel like other people might get annoyed or by that, but she was awesome!
Atmosphere: 5
Food: 5
Service: 5
I love the pumpkin cold brew drink I get it everyday the employees at Starbucks are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cheddar & Chive Bakes
Restaurantji Recommends
Went in and none of the staff ever addressed me. I decided to go through the drive thru and that was much better. Once I was greeted, the staff was friendly. Good and drinks were delivered as ordered.
Atmosphere: 3
Food: 4
Service: 2
Was not greeted. Toilets were dirty at 8:00am on a Wednesday.
Atmosphere: 1
Service: 1
Painfully slow
This is the slowest Starbucks I have ever been to. I consistently have to wait 15 minutes or more for a single basic item while I listen to the guy on headset talking about all of the drive through orders he prioritized. Even if you place a mobile order, still expect to wait well past your estimated pick up time. It’s so incredibly frustrating.
Atmosphere: 1
Food: 3
Service: 1
Don’t plan on coming in with your friends and have drinks together. We ordered 4 coffee drinks and got them all different times. The fourth wasn’t even ready till after everyone else was finished with theirs! It took 35 minutes to get a pumpkin Frappuccino!
Loading...