This is a hotel Starbucks? The only way to get to it is through the hotel lobby. Very confusing. But the staff were nice and when they made a mistake they fixed it immediately.
Atmosphere: 3
Food: 5
Service: 5
Katy Phillips
I stood in line for at 15-20 minutes one morning to find out they had no microwave and couldn’t heat up breakfast sandwiches. I then mobile ordered to a nearby location and waited another 25 minutes for my breakfast. This location wouldn’t take mobile orders.
Another time I stopped in the afternoon and the line wasn’t too long , maybe 5 minutes wait. The. It was a fairly normal experience, however there’s not a lot of seating and the seats are in a busy hallway.
Every morning I stayed here the line at breakfast was massively long! The only other breakfast option is the hotel restaurant which is expensive.
Ease of location was great however they are not setup to redeem stars and the line is overwhelming at time, not a quick in and out.
Atmosphere: 4
Food: 5
Service: 5
Jane Peterson
Horrible service
Kevin Glenn
“I wanted to try the new melon energy refresher but they was out of it 😑 then I said I’d just get my usual but they were out of white chocolate 😑 so I got a caramel ribbon crunch frappe 🙄 and the frappe didn’t even taste like how it normally taste” now my lady is upset and having a bad day now I’m paying for it smh
Ridiculous. Slowest moving people ever. Zero care or respect for customers time. Line always has a dozen or more people, which takes these fools about 40 minutes. Any other location can be done in a quarter of the time.Been here multiple times over several years because I don't have a choice of driving somewhere downtown when here and it's always the same. I have no idea how anyone can rate higher than one star, unless those others are fake paid reviews. No order ahead, so you have to waste your life smelling the nasty guests ahead of you and getting an upset stomach for 40 min because people are mentally obsessed with coffee to barely function before they even shower. After literally 40 min in line, waited 20 min to receive drink.
Atmosphere: 1
Food: 1
Service: 1
David Johnston
I stood in line for at least 15 minutes to discover they were not accepting cash. A friend in the same hotel said he used cashed at this location earlier this week. Also, one of the slowest Starbucks overall that I’ve encountered.
Walk a few minutes to find superior coffee and drinks at a local coffee shop.
Walked 15 mins to get to this location. Waited 20 mins in line to find this is a franchise location = no free refills and no stars redemption. Not one sign about it and on top of that starting today one cannot use Starbucks card to pay for drinks. Will write to corporate about this. There should be a sign that says franchise so people can make educated decisions. This ruins the entire Starbucks experience. I left. I refuse to support franchise Starbucks branches. Off to Dunkin!
Maria Adebayo
The service could have been faster.
Atmosphere: 5
Food: 5
Service: 3
themonopolyguy424
Inefficient
Breanna Holbrook
A great Pink Drink and super friendly service!
Atmosphere: 5
Food: 5
Service: 5
Shay Oliver
Again something quick to eat!! Lol so I’m not a vegetarian however there are times where I don’t want meat if that makes any sense 🤷🏽♀️ I can’t explain it I know I’m a dork!!!!! 😂😂😂 so I got toasted herbs bread with oil veggies 🥦🥒🥕 along with pepper Jack mayo it hit the spot something light, fast and very tasty 😋🤦🏽♀️🤦🏽♀️😂😂😂
Vegetarian options: ABSOLUTELY
Parking: So there’s few ways to get in from the streets however the parking is shared with NuLu Market it’s behind the store
Kid-friendliness: YESSSS
Wheelchair accessibility: There is a ramp available
This is a hotel Starbucks?
The only way to get to it is through the hotel lobby.
Very confusing.
But the staff were nice and when they made a mistake they fixed it immediately.
Atmosphere: 3
Food: 5
Service: 5
I stood in line for at 15-20 minutes one morning to find out they had no microwave and couldn’t heat up breakfast sandwiches. I then mobile ordered to a nearby location and waited another 25 minutes for my breakfast. This location wouldn’t take mobile orders.
Another time I stopped in the afternoon and the line wasn’t too long , maybe 5 minutes wait. The. It was a fairly normal experience, however there’s not a lot of seating and the seats are in a busy hallway.
Every morning I stayed here the line at breakfast was massively long! The only other breakfast option is the hotel restaurant which is expensive.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Tomato & Mozzarella Sandwich Lunch, Bacon Gouda & Egg Breakfast Sandwich
Ease of location was great however they are not setup to redeem stars and the line is overwhelming at time, not a quick in and out.
Atmosphere: 4
Food: 5
Service: 5
Horrible service
“I wanted to try the new melon energy refresher but they was out of it 😑 then I said I’d just get my usual but they were out of white chocolate 😑 so I got a caramel ribbon crunch frappe 🙄 and the frappe didn’t even taste like how it normally taste” now my lady is upset and having a bad day now I’m paying for it smh
It's inside the hotel, which may not be obvious
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
Ridiculous. Slowest moving people ever. Zero care or respect for customers time. Line always has a dozen or more people, which takes these fools about 40 minutes. Any other location can be done in a quarter of the time.Been here multiple times over several years because I don't have a choice of driving somewhere downtown when here and it's always the same. I have no idea how anyone can rate higher than one star, unless those others are fake paid reviews. No order ahead, so you have to waste your life smelling the nasty guests ahead of you and getting an upset stomach for 40 min because people are mentally obsessed with coffee to barely function before they even shower. After literally 40 min in line, waited 20 min to receive drink.
Atmosphere: 1
Food: 1
Service: 1
I stood in line for at least 15 minutes to discover they were not accepting cash. A friend in the same hotel said he used cashed at this location earlier this week. Also, one of the slowest Starbucks overall that I’ve encountered.
Walk a few minutes to find superior coffee and drinks at a local coffee shop.
Atmosphere: 1
Food: 1
Service: 1
The service is always quick and friendly
Atmosphere: 5
Food: 4
Service: 5
STARBUCKS FOR THE WIN!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked 15 mins to get to this location. Waited 20 mins in line to find this is a franchise location = no free refills and no stars redemption. Not one sign about it and on top of that starting today one cannot use Starbucks card to pay for drinks. Will write to corporate about this. There should be a sign that says franchise so people can make educated decisions. This ruins the entire Starbucks experience. I left. I refuse to support franchise Starbucks branches. Off to Dunkin!
The service could have been faster.
Atmosphere: 5
Food: 5
Service: 3
Inefficient
A great Pink Drink and super friendly service!
Atmosphere: 5
Food: 5
Service: 5
Again something quick to eat!! Lol so I’m not a vegetarian however there are times where I don’t want meat if that makes any sense 🤷🏽♀️ I can’t explain it I know I’m a dork!!!!! 😂😂😂 so I got toasted herbs bread with oil veggies 🥦🥒🥕 along with pepper Jack mayo it hit the spot something light, fast and very tasty 😋🤦🏽♀️🤦🏽♀️😂😂😂
Vegetarian options: ABSOLUTELY
Parking: So there’s few ways to get in from the streets however the parking is shared with NuLu Market it’s behind the store
Kid-friendliness: YESSSS
Wheelchair accessibility: There is a ramp available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel, Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich, Bacon Gouda & Egg Breakfast Sandwich
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