Worse customer service ever. Manager super rude. He needs yo be
Atmosphere: 1
Service: 1
Alicja Ciewotski
I went in expecting my Grubhub order to be ready, but it wasn’t. They started calling out orders way past mine so I asked where my order was. The guy there spoke to me in a very rude tone saying they were out of sweet creme so they cancelled the order. I asked if I could get a refund and he said it automatically refunds on the app. Turns out they did not actually cancel the order. They said it was fulfilled and prepared on the app, so I did not get a refund.
alex white
These guys love cancelling orders but not taking unavailable items of the menu, everyone here is just like so bad it’s not worth getting your coffee here
Caleb Singleton
waited 45 minutes for a peach green tea. i understand the volume of this store and i would have no issue with the wait if i hadn’t watched a barista on solo bar sit on their phone and talk to a friend for 10 minutes, not completing a single drink. that was pathetic
cassidy norman
Waited 30 minutes for 2 drinks. Just for them to make it wrong. The workers have no sense of urgency. Terrible customer service.
K G
Ordered 2 tall latte and one mocha latte. All of them had strong Raspberry taste and smell. First time ever on lattes. Next time i am going to request them to clean well before making my latte for sure.
Alexander Duvall
Overpriced in my opinion, but my wife says it tastes good.
Crystal Cravens
Kicked me and my cousin out for the reason of me literally not having a mask on me or in the car. Had to go waste money on a mast. Terrible customer service and terrible employees.
Quick and friendly service. Love the location and environment.
P M
Always good.
Kathryn Brown
Poor Poor Poor....Manager and Team leads, should not be on their phones standing and leaning on the counter while people are waiting to be serviced. Get a better crew in there or close it down.
David Jr. Schroth
Complete waste of space. This Starbucks, despite showing up on public maps and apps, is on U of L campus. Parking is $1.25, and they keep University schedule, meaning they are closed during summer and on government holidays. Had several times where I’ve not been able to get coffee there (after paying parking) because they are closed. It sucks, too, because it’s the closest shop to our business, and they are missing huge opportunities by not being accessible to the community at large.
They don't always make the drinks right so be
Atmosphere: 5
Food: 2
Service: 2
Does NOT HAVE A DRIVE-THROUGH!!!
Worse customer service ever. Manager super rude. He needs yo be
Atmosphere: 1
Service: 1
I went in expecting my Grubhub order to be ready, but it wasn’t. They started calling out orders way past mine so I asked where my order was. The guy there spoke to me in a very rude tone saying they were out of sweet creme so they cancelled the order. I asked if I could get a refund and he said it automatically refunds on the app. Turns out they did not actually cancel the order. They said it was fulfilled and prepared on the app, so I did not get a refund.
These guys love cancelling orders but not taking unavailable items of the menu, everyone here is just like so bad it’s not worth getting your coffee here
waited 45 minutes for a peach green tea. i understand the volume of this store and i would have no issue with the wait if i hadn’t watched a barista on solo bar sit on their phone and talk to a friend for 10 minutes, not completing a single drink. that was pathetic
Waited 30 minutes for 2 drinks. Just for them to make it wrong. The workers have no sense of urgency. Terrible customer service.
Ordered 2 tall latte and one mocha latte. All of them had strong Raspberry taste and smell. First time ever on lattes. Next time i am going to request them to clean well before making my latte for sure.
Overpriced in my opinion, but my wife says it tastes good.
Kicked me and my cousin out for the reason of me literally not having a mask on me or in the car. Had to go waste money on a mast. Terrible customer service and terrible employees.
Restaurantji Recommends
Quick and friendly service. Love the location and environment.
Always good.
Poor Poor Poor....Manager and Team leads, should not be on their phones standing and leaning on the counter while people are waiting to be serviced. Get a better crew in there or close it down.
Complete waste of space. This Starbucks, despite showing up on public maps and apps, is on U of L campus. Parking is $1.25, and they keep University schedule, meaning they are closed during summer and on government holidays. Had several times where I’ve not been able to get coffee there (after paying parking) because they are closed. It sucks, too, because it’s the closest shop to our business, and they are missing huge opportunities by not being accessible to the community at large.
Always good.