Unprofessional, closes early, and order ahead is never available. Staff is unwelcoming.
Atmosphere: 1
Food: 1
Service: 1
Keaylah Panelle
great service and they were closing
Atmosphere: 4
Food: 5
Service: 5
H E
Very slow service. It took almost 30 minutes to get a macchiato. I’m not usually impatient, but my intention was grab-and-go, and I had somewhere to be.
Atmosphere: 1
Service: 1
winks_adv
Food and coffee are hot and fresh, service was a little
Out of almost all food items, absolutely ruined my
Atmosphere: 1
Food: 1
Service: 1
Julie Mills
This is the slowest Starbucks I've ever been to, and they always get my order wrong.
Service: 2
Sherry Thompson
I live 5 minutes from this Starbucks location and try to support businesses in the area, BUT today was my last visit. I order a VERY basic drink; tall Latte with 3 Splenda WITH NO FOAM, not to mention it’s almost $5. It’s wrong 9/10 times. I hate to complain, but I work hard for my $ and would appreciate consistency. I avoid goin inside of this location, because it’s not the cleanest. I shouldn’t hv to leave a bad review, but instead be rewarded for being a valued customer. (If there is a response to my review please don’t bother if you are goin to refer me to use the contact us tab).Parking: Parking for this location is slim. Location is in like a strip mall, which makes it always busy unless it’s early
Atmosphere: 1
Food: 2
Service: 1
Jason Rayburn
Love my drinks in the morning. They were never a necessity until I had Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappuccino
Robert Crawley
We waited 20 minutes for a coffee in spite of the place not being busy. I try to avoid barstucks but this one was exceptionally poor. Walked right up to order. Drive through wasn't terribly busy, and nta lot of Door Dashers. But the baristas were just in NO hurry. Loli gagging around and no "sorry for your wait". What was weird is the man before us got food as well. That came out and he was able to finish it before his coffee order was even ready.Was here because needed the FedEx next door, but whenever I have to return to this FedEx I will not be getting coffee next door again.
Their egg whites with gruyere are very filling and delicious. I also jump-started my day with a venti Blonde roast coffee.
Atmosphere: 5
Food: 5
Service: 5
BRANDON PURCELL
This location constantly has issues. Their hours say they open at 5:00am. But if I show up at 6:00am they aren’t open yet. Or you will show up and only the drive thru is open. Or you order ahead 20 minutes in advance and still end up waiting another 20 minutes after you’ve gotten there to pick up your drink. It’s always something. Avoid this location at all costs. There is zero consistency. Which is something that Starbucks is usually very good at.
Atmosphere: 1
Service: 1
Monique Reyes
I went and try the new drink they have Starbucks Sugar Cookie Frappuccino it was good . Recommended.
Atmosphere: 5
Food: 5
Service: 5
Yolanda Baker
This has to be the dirtiest and slowest Starbucks in Louisville. Only a few staffer are friendly- homeless hanging out all the time. You don’t feel safe. Do better Starbucks. For the price people are paying you at-least could clean up.
Atmosphere: 1
Food: 2
Service: 1
Mackenzie Carpenter
i’m not one to complain, but i sat at this starbucks for at least 30 minutes waiting on a drink that tasted like river water. i understand their busy at certain points in the day but from the looks of it wasn’t busy when i went. don’t get me wrong the employees were friendly but the overall experience was a 1.
I won’t be back
Unprofessional, closes early, and order ahead is never available. Staff is unwelcoming.
Atmosphere: 1
Food: 1
Service: 1
great service and they were closing
Atmosphere: 4
Food: 5
Service: 5
Very slow service. It took almost 30 minutes to get a macchiato. I’m not usually impatient, but my intention was grab-and-go, and I had somewhere to be.
Atmosphere: 1
Service: 1
Food and coffee are hot and fresh, service was a little
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Vanilla Crème, Plain Bagel, Iced Lemon Loaf, Birthday Cake Pop, Cinnamon Coffee Cake, Butter Croissant, Everything Bagel, Chocolate Cake Pop, Banana Walnut & Pecan Loaf, Peppermint Brownie Cake Pop
Out of almost all food items, absolutely ruined my
Atmosphere: 1
Food: 1
Service: 1
This is the slowest Starbucks I've ever been to, and they always get my order wrong.
Service: 2
I live 5 minutes from this Starbucks location and try to support businesses in the area, BUT today was my last visit. I order a VERY basic drink; tall Latte with 3 Splenda WITH NO FOAM, not to mention it’s almost $5. It’s wrong 9/10 times. I hate to complain, but I work hard for my $ and would appreciate consistency. I avoid goin inside of this location, because it’s not the cleanest. I shouldn’t hv to leave a bad review, but instead be rewarded for being a valued customer. (If there is a response to my review please don’t bother if you are goin to refer me to use the contact us tab).Parking: Parking for this location is slim. Location is in like a strip mall, which makes it always busy unless it’s early
Atmosphere: 1
Food: 2
Service: 1
Love my drinks in the morning. They were never a necessity until I had Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappuccino
We waited 20 minutes for a coffee in spite of the place not being busy. I try to avoid barstucks but this one was exceptionally poor. Walked right up to order. Drive through wasn't terribly busy, and nta lot of Door Dashers. But the baristas were just in NO hurry. Loli gagging around and no "sorry for your wait". What was weird is the man before us got food as well. That came out and he was able to finish it before his coffee order was even ready.Was here because needed the FedEx next door, but whenever I have to return to this FedEx I will not be getting coffee next door again.
Restaurantji Recommends
Their egg whites with gruyere are very filling and delicious. I also jump-started my day with a venti Blonde roast coffee.
Atmosphere: 5
Food: 5
Service: 5
This location constantly has issues. Their hours say they open at 5:00am. But if I show up at 6:00am they aren’t open yet. Or you will show up and only the drive thru is open. Or you order ahead 20 minutes in advance and still end up waiting another 20 minutes after you’ve gotten there to pick up your drink. It’s always something. Avoid this location at all costs. There is zero consistency. Which is something that Starbucks is usually very good at.
Atmosphere: 1
Service: 1
I went and try the new drink they have Starbucks Sugar Cookie Frappuccino it was good . Recommended.
Atmosphere: 5
Food: 5
Service: 5
This has to be the dirtiest and slowest Starbucks in Louisville. Only a few staffer are friendly- homeless hanging out all the time. You don’t feel safe. Do better Starbucks. For the price people are paying you at-least could clean up.
Atmosphere: 1
Food: 2
Service: 1
i’m not one to complain, but i sat at this starbucks for at least 30 minutes waiting on a drink that tasted like river water. i understand their busy at certain points in the day but from the looks of it wasn’t busy when i went. don’t get me wrong the employees were friendly but the overall experience was a 1.
Atmosphere: 1
Food: 1
Service: 4