Starbucks

3702 Frankfort Ave, Louisville
(502) 896-8461

Recent Reviews

melipooh Green

Absolutely the BEST Starbucks I have ever been to hands down. Impressed at the prompt service and excellent staff. These workers need a bonus and raise ! Thank you for all the hard work you do!

Atmosphere: 5

Food: 5

Service: 5

Harley Dean Mathews

This keeps happening. I am rushed through the drive through both at the window and the order wall. I ask for my sandwich to be warmed up a little more and I get a burnt and inedible piece of meat. My coffee has no sugar or syrup though I try to ask for both. I need to just go out of my way and plan earlier to the other THREE Starbucks in the area that never do this. I don't understand. The benefit of corporate experiences is supposed to be consistency. This location is consistently bad.

Atmosphere: 1

Food: 1

Service: 1

The Others

Stood there waiting for someone to ask me if I needed help but nobody helped

Dani Odia

Stood there waiting for someone to ask me if I needed help but nobody helped

Ginny “Ginnyjollykidd” Jolly

It's a Starbucks. Prompt service but kind of skimpy on the whipped cream on my hot chocolate. They put your mug in a ceramic mug to get your order processed, so they do take outside mugs, even mine from the Dollar Tree.The tables are few, and tables with stools pervade the place including one smack dab in the middle of the square footage of the place. You run into it before you get to the ordering counter on the innermost side of the counter.I preferred Heine Bros at Bardstown Road and Douglass, but alas! It is gone, turned into a bar!

Atmosphere: 2

Service: 3

Lindsay

Super friendly

Atmosphere: 5

Food: 5

Service: 5

Tonjia Linderoth

This place was filthy. Dirty tables, trash cans all full, even the windows seemed dirty.

Atmosphere: 1

Food: 3

Service: 3

Evan Andrew Newton

I'm a sucker for chai tea

Atmosphere: 5

Food: 5

Service: 5

'Lia Mooney-Javadi

I like Starbucks. It's a little pricey, so I don't buy it often, but I like the bagels, teas, and dessert coffees.

Atmosphere: 4

Food: 4

Service: 4

Nathan Wetmore

Had a great experience here today! Customer service exceeded expectations. Matthew served us at the register and was so patient and knowledgeable with our questions. He greeted us with a smile and was so kind throughout our interaction, going the extra mile to watch for when we were ready with our order while he was cleaning. So thoughtful! The other workers, Savannah and Aiden (forgive me if there is a misspelling!) were also very kind, courteous, and were working heartily. Definitely one of the best service interactions at Starbucks. I would definitely come in to be served by these guys!

Service: 5

Vivian

Such nice

Atmosphere: 5

Food: 5

Service: 5

James C.

Refused to sell a Pumpkin Loaf in the cellophane, and do not understand why? I take these home to my wife who likes very fresh Pumpkin Loaf. Guess I will not be returning to this store. I was able to go to another Starbucks to make the purchase.

Brandon Veech

Everytime I go to this particular store I order the same drink and everytime it is SIGNIFICANTLY less sweet than any other establishment despite ordering 3 extra pumps. I feel like they literally press the pump halfway and call it a day, typically I would just ask for another but because there is always a line…I’d end up waiting nearly 10min for a remake. Word of advice, if a customer asks for 8pumps…please be sincere when making their drink. I never tip this place because the drink is NEVER correct. It’s so difficult to find anyone that actually GAF about their job these days.

Whisk Bdkala

Extremely rude baristas slam drive thru window on me and were talking about me in the store. Really unprofessional.

T D.

Love this Starbucks! My drinks always taste delicious here and the Baristas are always helpful and friendly. Its one of my favorites and it's always clean as well.

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