Subway

9483 Westport Rd, Louisville
(502) 339-0261

Recent Reviews

David Joosten

Worst experience at a restaurant anywhere. Arriving 20 minutes before closing, and we were treated rudely at every possible step, and told they would be closing. After we made our purchase, we sat down to eat with 10 minutes… plenty of time to eat a 6 inch sub. We were reminded again that they were closing. I told them yet again I understood. The male employee then proceeded over the next 10 minutes to motion as if he wanted to put chairs on tables, turn off the ‘Open’ sign… just crazy. I kept an eye on the time, and left at 9:30. As another customer was leaving, he said “they are really pushy here”. I responded how crazy it was and that there is another Subway less than 2 miles away. He left, but came back to inquire about the owner and when the owner would be there.Stay FAR away! This location deserves to lose its franchise. Any and all complaints should be made here and to corporate.

Atmosphere: 1

Food: 3

Service: 1

mike p

Clean location, quick service, environment is pleasant. Location is very convenient and service is consistent.Wheelchair accessibility: Very easy and accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oatmeal Raisin, Steak Egg & Cheese Wrap, Steak & Cheese, Pizza Sub, Grilled Chicken, Oven Roasted Turkey, Potato Chip, Doritos Cool Ranch, The Boss, Chocolate Chip Cookie, Meatball Marinara, Veggie Delite for Kids, Veggie Patty, B L T, Rotisserie-Style Chicken, Buffalo Chicken, White Chip Macadamia Nut, Coca-Cola Classic, Tuna, Roast Beef

rhondatom2010

This is the third time (out of 3 order dates) that the sub has been swimming in mayo and honey mustard. The bread, the wrapper, and (now soggy) vegetables, are completely saturated. It was not ordered with anything “extra”. The sandwich was hard to even pick up, much less bite off a piece. I don’t know about you, but I like to taste the vegetables and the turkey, but all flavors are simply lost in this mess.$17.28 down the drain. This is the third pick up order that has been this way.

Food: 1

Matt Stephens

Seems like the employees have to go out of their way to make a samich. It may be me, but I thought that's kinda what they do. Also the penny pinching owner will NOT honor any TV commercial special or any coupons that come in the mail or newspaper. Ever. Don't waste your time.

Atmosphere: 1

Food: 1

Service: 1

Mason Wampler

Pretty good if you want to eat a $12 lettuce and mayo sandwhich, poor service, high

Atmosphere: 2

Food: 1

Service: 3

trapkingkai

I got racially profiled by two of your female employees and they both provided terrible service. I will be telling people about this location

1-800 LIGAF

It was okay. Would/will go back.

Atmosphere: 3

Food: 3

Service: 4

aaron shane

foods good but there charging more then the advertised price check your receipts

Nitya Patel

Best subway I have ever been to. The owner was so nice and the employees are very fast and friendly. I had a meeting and my food was ready in under 2 minutes. The environment was great the employees were talkative and kind. I am very enthusiastic towards this store. I think it’s going to go far in business. I am telling all my friends about this subway and it’s amazing service. I haven’t ever written such a long review for any restaurant. Thank you for serving me here!

Tango Academy Louisville

I brought my grandchildren, my wife, and my mom there. The people working there were extremely nice and very patient with a large group. They smiled the whole time and even brought napkins to the table when we forgot. Through all the confusion of 4 kids and 4 adults, the order was perfect. I was concerned when I first got there that with only 2 people working, they would have difficulty keeping our order straight. But they worked efficiently and the quality was high. Five stars is not enough!

Michael hughes

Worst subway I've ever been too! I highly recommend choosing some other place to get lunch!!

Shada Reed

Trash. Got a Turkey sandwich with literally 3 pieces of Turkey on it. It was a bread sandwich. How are you charging ppl for food you don’t even give you. They are literally the stingiest, sloppiest most rude subway I’ve ever been to and won’t go back. I wouldn’t suggest you go either. Spread the word and hopefully they close down.

Maverick

Check your receipts very carefullyThey added a tip for themselvesWithout my okI would have left cash no they added 20 percent without asking

Jonathan Borkowsky

Same issues as other reviews. The sign out front says "Subway", but the owner makes his own rules. Big one is; no Subway coupons. How does that work....?? Either you are a Subway franchise or not.Very little meat on the sandwiches. The tomato slice was significantly thicker than the meat when looking at it from the side. For $12 you expect to feel full when done, instead you will be looking for more.....

Atmosphere: 3

Food: 2

Service: 3

Lynnea

I’ve come in here several mornings for a breakfast sandwich and it’s the same every time…fresh and delicious. The lady that makes my order is friendly and seems personable. That along with the freshness has kept me coming to this particular Subway.

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