Subway
3935 S 7th St, Louisville
(502) 447-8600
Recent Reviews
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ANSWER THE DAMN PHONE. I have been calling this location for HOURS to see if they could switch my take out to a delivery bc the website chose this location and not my normal location (don’t know why, I’ve never used this location EVER, nor do I even live close). The phone just rings and rings, idk how you can hear that and just ignore it.
Don’t wast your time or you’re money coming in here, the workers can’t even be bothered to Lift there head to great you when you come into the store. But who could blame them, it not as if they were hired to do a job.. 🙄🙄🙄 not to mention everything in the store is crossed contaminated and keep in total Discussed. With flies swarming in your face, landing on the food, also the young man behind the counter sneezed into his glove and went right back to making an order without ever changing glove or washing his hands! Not to mention, the floors couldnt have been swept or even looked like they were moped, also you could tell the Countertops or cutting boards or anything has ever been wiped down. Unsanitary disgusting soda machines and not to mention the appearance of the employees themselves looks like they haven’t either bathed or clean themselves in a week whatever you do don’t eat here or waste your time or money. The need to Condemn this place! It not worth risking your health over🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Won't visit another subway again the prices are out of control
Atmosphere: 2
Food: 2
Service: 2
Barely any meat in wrong sauces sloppy food it was ridiculous
Atmosphere: 2
Food: 1
Service: 2
I ordered a mobile order today and when I went to pick it up the workers said they accidentally gave it to a delivery driver somehow.. but wouldn’t remake my food or give me a refund even though I had the receipt on my app. So I left with no food and no refund and no answers on how to get a refund. This location essentially stole from me and acted as I was the uneducated one when they gave a families meal to someone else without checking the persons app to confirm. This food isn’t cheap either. This is so unacceptable and unprofessional.
Second time I have been refused service before closing time, today 8:40 pm , door was open with customers inside, and I was turned away. I am done with this location.
Service is extremely vulgar and verbally violent. Store is dirty. Out of product. Staff continued to harass me even after I left the store.
Friendly quality food and service.
So I usually always come here. I bypass the nasty unprofessional atmosphere all the time, but TODAY! Smh my husband did an online order for the Chicken Bacon Ranch (which they always forget the bacon and I have to remind them every time!). I waited minutes after it said it should be ready, go in there and our sandwiches weren’t made. The lady employee looked like she had an attitude when I asked about it. She mumbled something but I couldn’t really hear her so I just sat and waited thinking they were too busy and hadn’t made it yet. After waiting for 5 minutes and see that she was cleaning and not making our food, I was like so what’s the hold up? She then responds “I told you we’re out of the chicken for that sandwich and only have chicken strips.” Like had she said that from the beginning I wouldn’t have just sat there. Needless to say, I walked out with nothing and had the order voided. So done with them.
Keep getting my oder wrong. All I ask for is bacon and tomato on a foot long sub
Food: 5
Service: 3
Restaurantji Recommends
I hope corporate office sees this an or the GM any higher up management im so sick of the night shift I usually try to go in the mornings thats when theres someone in the actual store working an not all of the employees outside smoking weed wearing dirty bonnets an looking a hot mess an the reason for my complaint im able to use my coupon thw heffa with the bonnet had denied me 2 times this was the last I will not be back in there to see her ugly face ill stick to my morning shift its just so crazy how im told it doesnt work an I havent had a problem woth anyone else I dont believe it an she needs to get taking care of if anyone had a corporate office number an or email please post it that store is ridiculous well the workers
Atmosphere: 2
Food: 5
Service: 1
This store should be shut down. The manager is never there to deal with complaints or refuses to deal with them, they ALWAYS get my orders wrong when ordering online, and with grub hub I sometimes don’t even get my order. I still get charged, but I don’t get what I ordered. I will never order subway again thanks to this store (store number 7580-0).
Atmosphere: 1
Food: 1
Service: 1
I wanted to order I asked the employee to change their gloves because I don’t eat bacon and she told me everything they have in there have a bacon
Rude workers.
TRASH. RUDE. DIRTY. STUNK. NO SOAP IN BATHROOM. Roaches in the bathroom. Didn't have steak. Didn't have wheat bread. Didn't have olives or jalapenos. Ice machine didn't work. Absolutely disgusting business.
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