Subway

5469 New Cut Rd, Louisville
(502) 409-4345

Recent Reviews

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K “Aurora” Boyd

Order was right and fast.

Atmosphere: 3

Food: 5

Service: 5

Harsh Bhatt

I went there to order a nacho cheese chips for five dollars and I was not going to get any meat instead of meat I just wanted some extra veggies and they would still charge me the same price for that and That’s ridiculous but I was fine with that. Whoever those two young ladies were making my nachos, she was so rude and did not even care to ask me what kind of toppings I wanted on my nachos and without even asking me Do you want to customise it she just put a cheese sauce on it and I did not want that and then she put the nachos in the toaster already. I’m like Hello excuse me I wanted to put some veggies on that before toasting it and she goes Yeah what what kind of veggies do you want and I just left the store I felt she was too rude they need to check it up. They need to teach them how to talk with customers and how to meet customer needs I’m never going back to that Subway do not go to that Subway in the evening or at all. Maybe they have very bad staff with a bad attitude who would not listen to you.

Atmosphere: 1

Food: 1

Service: 1

Ashley danielle

My in store pick up order was already picked up when my bf got there to pick it up. He was informed that someone came in and showed them my name and address as a delivery pick up. I live 3 to 5 min away, 15 minutes after he got to store there was nothing delivered. After I send him my email confirmation the manager does finally pull up my order and remakes it, which was delicious other than lacking some on the sauce. They did the right thing by remaking it, but arguing with my bf for 10 to 15 minutes seems outrageous to me. If you accidentally mixed it up with a drive thru order, no big deal. Own up to it and remake it. Don't tell us it's been picked up and should be on its way bc here it is 30 minutes later and no one has delivered the order. So we either have a dishonest delivery driver or a dishonest employee. Either way the issue was resolvable. I just wish it wouldn't have taken so much to get the order redone. But thank you to the manager for redoing my order, regardless of how the mistake happen.

Atmosphere: 1

Food: 4

Service: 3

Bailey Story

Placed an order on the app for pickup around 9pm with the app saying that they wouldn't accept orders after 9:30. Placed my order on the app recieved updates that the order was in progress and it would be ready to pickup at 9:25, i arrived at the store when it said my order was ready and the store was closed, the hours online and on the door of the store said they were open until 10pm.

Service: 1

Josue Sorto

Bad service and they also have the meat station covered so that customers do not see it when it has to be visible so that customers can choose their meat according to how the service looks because if it is covered it is because it is somewhat suspicious that the meat may be mixed with other meat, it has to be left visible so that customers have better service and can choose the meat they want.

Atmosphere: 1

Service: 1

Gun Guy

Good sandwiches

Daniela Mozoreoyo

It is a subway like any other but in my sandwich today I found a hair, there the workers do not wear any type of hat so that these things do not happen

Atmosphere: 2

Food: 3

Service: 2

Wm Gillespie

Subway is trash now. They doubled their price and their quality has went way down. Their food is not fresh and their sandwiches are skimpy. How does this chain stay in business? By chargin, you ten dollars for a five dollar sandwich. Just go to jersey mike's or jimmy john's.

Atmosphere: 1

Food: 1

Service: 1

Levi Cross

Favorite subway. I have traveled the country.
This one the best. Fast. Friendly. Accurate.
Cares about customer satisfaction.
Clean. Super polite.
Thank y’all for representing the 502 so well ❤️

Atmosphere: 5

Food: 5

Service: 5

Joe Loar

Pretty much just your normal boring Subway but I was hungry had to have something to eat so we stopped.

Atmosphere: 2

Food: 2

Service: 2

L. TooReal

I liked this place until I seen them with the meat on bare naked countertops. Disgusting and trifling.?

Vanessa Pt

The guy there was really creepy and only staring at my friend (mind you she's 16 dude look like he's in he's late 30s) and the guy wasn't wearing gloves and my friend and I ended up getting

Atmosphere: 1

Food: 1

Service: 1

Arlene Jones

The employees were Nice and very friendly.

Atmosphere: 4

Food: 4

Service: 4

Willie Pate

I visited the drive thru and the clerk working the drive thru was rushing me to order after I asked her to give me a minute to decide my order.

Food: 4

Service: 3

Recommended dishes: Cookies, Cold Cut Combo, Raspberry Cheesecake

Monica Capito

WHAT HAPPENED TO FRESH BREAD!!!!!

Atmosphere: 4

Food: 1

Service: 3

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