Subway

1229 Goss Ave, Louisville
(502) 636-9020

Recent Reviews

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Melissa Fox

Okay so the fact that we paid $29 for a 12” meal and a 6” by itself, led me to believe the food we’d be getting would be good at the least. I mean we could’ve ate at Texas Roadhouse for the same price! To my surprise the food was mediocre at best! Idk what kind of produce they’re using but the onions didn’t even have a taste 🤔 their vegetable selections also failed on appearance
Mushy Pink tomatoes , cucumbers so thinly sliced I didn’t even recognize them as cucumbers & the green peppers was a shade of green I’ve never seen! I got my sandwich toasted & it was rock hard, so I ended up eating what I could with a fork & knife 🤷🏻‍♀️ i definitely wasn’t gonna complain because the guy waiting on us had the most severe case of a lackadaisical attitude I’ve ever seen. Also this location doesn’t accept the coupons on the app! Typical case of giving the bare minimum while charging way too much! Avoid this location if at all possible

Atmosphere: 1

Food: 1

Service: 1

rasheika turner

I went there and the veggie was so old I asked him could I get fresh veggie told me no that’s al he has that’s disgusting 🤢 don’t ever go here it’s not a real subway

Atmosphere: 1

Food: 1

Service: 1

The GoochBomber

Ordered some subs online

The meatball sub had ZERO sauce on it. It was like they washed the meatballs before outting them on the bread. It was so dry i couldnt swallow it.

Tuna sub had nearly
No tuna on it. It was all bread

The subway needs to retrain their sandwhich makers. Terrible experience

Atmosphere: 3

Food: 1

Service: 1

Josh Dunigan

Staff is always amazing.

Atmosphere: 3

Food: 4

Service: 5

Capo Antrax

I didn’t know subway closes 1hr early they must not like money 🙃

Atmosphere: 1

Food: 1

Service: 1

K Stutzman

The oven was broke so they couldn't toast our sandwich AND the chips were STALE! AND the white chocolate raspberry cookies were chocolate chip instead. I won't be coming back to this store at all.
UPDATE: I called after our meeting to voice my concerns about our order. The employee who answered the phone, said he told my husband (who went in to pick up our order) about the oven being broken & they were out of the cookies we wanted. My husband looked at me & said he told me about the oven but never said they were out of those cookies. The employee told me I could come back up there to get another bag of chips & come back tomorrow to get the correct cookies we ordered. I said I'm not making a special trip back there (which was like 10 minutes away from our meeting) nor coming back tomorrow because I don't live anywhere near that store. I restated, we were on our way to a meeting nearby that's why we stopped at their restaurant to grab our food. He seemed very rushed by trying to end our conversation so I just hung up the phone & went about my day.

Food: 2

Service: 1

Abby Laughlin

I’m thoroughly confused at the negative reviews. Not only is the food delicious, but the service from everyone at this location is top notch every single time I come in - and that’s a lot. By far the friendliest staff at any of the nearby stores. Thanks for keeping me fed, guys!

Atmosphere: 5

Food: 5

Service: 5

Kay Thom

I ordered my food online and had one of my employees go pick it up for me . I couldn’t because I’m the only supervisor on shift . It was improperly made and it was basically a bread sandwich . The cookies were also overly cooked . I take it back and ask for a supervisor I showed him the food and he remade it . After I was done I grabbed my things and asked for my receipt back and was walking out . He proceeded to yell by the way the sandwich was made correctly the first time . I was highly upset about that . Why would you as manager argue with a customer who wasn’t being rude or anything . So I let him know that he was very unprofessional and that I will be contacting someone us being supervisors shouldn’t handle things that way . He said he didn’t care ! This was the worst experience I’ve ever had with any subway EVER !!! I love subway whole heartedly! I will not be revisiting that store and will also do a google review and let them how they treat their customers . That was very unpleasant and unacceptable. I’m glad they I was recording at the time of the incident to show who the aggressor was . I’m furious.

Food: 1

Kelly G

Sandwich was like empty. I had a veggie delight and I mean it was like eating plain bread. I won't be going there again.

Atmosphere: 3

Food: 1

Service: 3

Madison Gooch

They refuse to accept any coupons here so pls ask before you plan on using one. Service was mid.

Emma Jones

The kindest woman in the world works here. No matter what, she is always so pleasant and wonderful! My sandwiches always turn out perfect.

teresa mcallister

I ordered the grilled chicken sub. Since when does the chicken come chopped up? I had a coupon, and they don't take them. Why? I would not have ordered a foot long then. So I won't be back.

Atmosphere: 3

Food: 1

Service: 1

Fuad Jada

This Subway is the perfect place to relax and enjoy a good meal before or after shopping at nearby Kroger. The gentleman did an EXCELLENT job preparing my Foot Long sandwich.
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Friendly and informative staff. Comfortable seating. Nice fireplace. Clean restroom. I highly recommend this Subway.

Vegetarian options: Vegetarian options are available per menu. Lots of bags of chips to choose from.

Parking: I think you can park in parking lot belonging to Kroger.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Chip Macadamia Nut, Veggie Delite, Cold Cut Combo, Rotisserie-Style Chicken, Doritos Cool Ranch, Baked Lay's Original, Pizza Sub, Chocolate Chip Cookie, All-American Club, Subway Club, Grilled Chicken, Oven Roasted Turkey, Black Forest Ham, Oven Roasted Turkey & Ham, Cookies, Oatmeal Raisin, Veggie Patty

Penny Liner

The service was OK but the dippers were terrible it's nothing but bread very very little meat and cheese you can't even see it this subway needs to stop skimping on everything we will not go back jersey Mike's is totally better any way just wanted to try the dippers

Atmosphere: 2

Food: 2

Service: 2

Madalene Cockriel

Rude staff, closed at 540 and refused to serve us.

Service: 1

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