Taco Bell
4910 Shelbyville Rd, Louisville
(502) 893-6084
Recent Reviews
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This is the worst taco bell i have been to in my entire life. I have been to this taco bell multiple times, as I grew up in the area. Everyone here is disrespectful, slow, and terrible at their job. I have ordered from here 20+ times and my order has been wrong 95% of those instances. The old guy with glasses is the absolute worst and nothing makes me more frustrated than when I have to interact with him. Terrible place, terrible service, terrible workers. Don’t come here. Go to a different taco bell location instead.
Atmosphere: 3
Food: 1
Service: 1
Every time I come here something is messed up with my food. I love Taco Bell but I regret coming here. I will have to drive to another location when I’m in the area because this is the last time I’ll be paying for an incorrect order.
Great customer service! They even verified my entire mobile order before sending me to the pick up window. Best place to get your late night dinner!
Atmosphere: 5
Food: 5
Service: 5
ANNOYING GUY IS STILL THERE! STILL GETTING ORDERS WRONG AND NOT UNDERSTANDING NAMES! Staff that fixes and prepares the food are wonderful, fast and efficient! They work very hard!! But...THERE IS AN OLDER WHITE GUY WITH GLASSES THAT RUNS THE DRIVE THRU THAT IS VERY ANNOYING AND CAN'T UNDERSTAND MOBILE ORDERS, APP ORDERS AND REPEATS NAMES UNTIL THE WHOLE DRIVE THRU GETS MAD! HE CONFUSES EVERYONE, EVEN THE STAFF AND JUST CAN'T GET THINGS RIGHT! THIS HAS BEEN GOING ON FOR OVER 3 YEARS NOW AND HE STILL HAS PROBLEMS WITH ORDERS! PLEASE TRAIN THIS GUY SO THAT CUSTOMERS DON'T HAVE PROBLEMS WITH THEIR ORDERS AND HAVE TO KEEP COMING BACK AROUND TO FIX THE PROBLEMS!!!! The food is great and the staff that fixes the food and prepares the orders are great!! They work very hard!!
This location no longer sells breakfast but they open at 9:00 am. They stay open until 4:am
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: 2 Chicken Chalupas Supreme Combo, Nachos, Quesadilla
Do not come here. Service is ridiculous slow - we waited over 20 mins for 3 tacos and two drinks... this place has gone down hill really bad! This is the last time we will visit
Atmosphere: 1
Food: 2
Service: 1
Don't count on getting your food in less than 15 minutes....or without asking for a refund.
Service: 1
The food was great.
Atmosphere: 4
Food: 5
Service: 5
These hard working men are considerate of other’s safety, while being swamped past midnight. Mamadou Sy and Davin Paul, are ideal workers in this kind of environment. I wish them the best, and great success in what they do in the future. I’ll be coming back, for sure!
Atmosphere: 5
Food: 5
Service: 5
Pulled up at 4:30 (30 minutes before close) and they told me they're not open.
The older gentleman that often works the window at night is efficient and awesome. You can tell he works his butt off
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The old guy with glasses is rude and disrespectful to literally every customer. We come through and we had two things we wanted to order and he rolled his eyes and said “well you gotta pay for that buddy” yea no shit we actively had our debit card out to pay. Then he proceeds to start talking shit about us to his co workers. Then he hands us our food which was literally wrong gave us somebody else’s 36 dollar order and yelled at us when we were driving off. We looked in the bag and turned back around to get our correct order and we went in and he got all mad at his co workers for it when it was his own damn fault. This man should not be interacting with customers he is the rudest most unprofessional and unpleasant person to serve anyone.
Atmosphere: 1
Food: 1
Service: 1
I frequent this location and every time I go there something is wrong with my food. Something is missing, wrong things put on a modified item or I pay for something simple like a second cup of cheese and it doesn’t make it to the bag. If it was a once or twice situation it would be different but it’s been happening more and more lately. And I call the store to talk to them but they answer and just hang up. Is that really the people you want running your business.
Atmosphere: 1
Food: 1
Service: 2
Very good food really good
Food: 3
Food is always correct at this location and workers seem to care.
Atmosphere: 3
Food: 4
Service: 5
Update 2025- My man Jerry the manager has been doing an AMAZING JOB holding down that Taco Bell for all these years now! I trust that my order and food will be correct whenever he is running the show at night..
This guy is a hell of a worker and can always assemble a good team to make our food fast and accurate!!
That man needs another raise just for holding down that Taco Bell and running it so well at night as he has!! 🤙🤯💯💯
Love eating there when The manager Jerry is working! Jerry very quick, polite, accurate and professional with his job! Taco Bell needs to take care if this man! He is ALWAYS on top of thing EVERY TIME i have ever ate there! Thank you Jerry F for ur work!! 🤘😁🤘
Atmosphere: 5
Food: 5
Service: 5
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