Everything is nearly 40% more expensive than national promotion. Greedy owners.
Atmosphere: 1
Food: 1
Service: 1
LeAndre Jeter
Drive thru service was terrible. Employee acted like she was doing me a favor to allow me to spend my money there and was mad that I asked her to give me the things that I had ordered. It’s bad enough that you’re not getting good service through the drive-through but then you gotta hear employees inside cussing and being unprofessional.
Atmosphere: 1
Service: 1
Elayna Brown
Not really a fan of this specific taco bell. A bit sketchy lol
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Fries
ENGLAND CRESWELL-COLLIER
Ordered through the app, still had to wait once at the drive thru window for my order. They had no bags for these combos in their boxes and no drink carrier. Customer service just isn't worth my money I'm paying for service.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mexican Pizza
David Baez-Lopez
Unacceptable. Slowest service ever. Ordered at 9:44 and waited 20 minutes to get my food. My food was barely cooked. The beans were hard. The nacho cheese was cold and they forgot my drink. I had to go back and tell them. They were to busy all talking to each other. 4 employees not concentrating. The only person who seemed to be working was at the window.
Atmosphere: 3
Food: 1
Service: 2
Newlin Roark
Still sitting in drive thru line for over 40 minutes now. Just ridiculous how slow this Taco Bell is and not to mention how often they get orders wrong.
Oh Kay
Doordash has these fast food joints showing us what they're truly capable of it's kind of pathetic
Atmosphere: 1
Food: 3
Service: 1
GM Jones
Employees smoking weed in the parking lot wouldn't bother me so much if they got customer's orders correct.
Ordered a black bean crunchwrap for my vegetarian friend, and she bit into a beef one.
Manager made it right and comped meal, but still, very frustrating.
Atmosphere: 1
Food: 1
Service: 4
Joseph Burner
Always good service and hot and fast food at this location.
I had a cashier at the window named chelsi, she was such a delight! Her attitude was wonderful! I love customer service like that because you never know whos day you can make with that! I was having a rough day and she made my night 10xs wonderful!
This place is the absolute worst on 3rd shift. The employees are terrible, they don't care, they make you wait forever. I will never eat here, and if I was the owner I would recommend firing every rude person in here. They make a customer wait, begging for 30 minutes for their order while you wait. I want nothing more than you speak with the general manager so I could gladly let them know about my experience and lack of care, compassion, work ethic, knowledge, competency. If these are the people you hire, what are you doing? Came back to edit and add, what type of terrible employees do you have working here, that while someone is pleading with them, to just do their job, while they wanted to just goof off and talk, they decide that it's a great idea to laugh at said customer. I was also wondering why they had homeless people inside the store cleaning up the front lobby. That doesn't sound very legal or hygienic. So we will see if corporate likes hearing about all of this. People like these employees should not have a job, if this is how they proceed to treat people and or customers.
Atmosphere: 1
Food: 1
Service: 1
tim Tom
It went from being a great Taco Bell location to the worst in Louisville. I saw people backing out of the drive through and the quality has dropped like a brick.
Atmosphere: 2
Food: 3
Service: 2
Paul Schmidt
Overall pretty good
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Mexican Pizza, Hard Tacos
binta ba
the worst service imaginable. drive through line was 20 minutes just for them to ask for you to come inside and wait another 30. do not under ant circumstances eat here. horrible food and service.
Food: 2
Service: 1
Jennifer Johnson
I always go because it’s close to home. I always spend around 40$ every time on the same order && it never gets better. They never answer the phone. Your team is giving taco bell a bad name, do better!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hard Tacos, Fries, Beef Chalupa
Everything is nearly 40% more expensive than national promotion. Greedy owners.
Atmosphere: 1
Food: 1
Service: 1
Drive thru service was terrible. Employee acted like she was doing me a favor to allow me to spend my money there and was mad that I asked her to give me the things that I had ordered. It’s bad enough that you’re not getting good service through the drive-through but then you gotta hear employees inside cussing and being unprofessional.
Atmosphere: 1
Service: 1
Not really a fan of this specific taco bell. A bit sketchy lol
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Fries
Ordered through the app, still had to wait once at the drive thru window for my order. They had no bags for these combos in their boxes and no drink carrier. Customer service just isn't worth my money I'm paying for service.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mexican Pizza
Unacceptable. Slowest service ever. Ordered at 9:44 and waited 20 minutes to get my food. My food was barely cooked. The beans were hard. The nacho cheese was cold and they forgot my drink. I had to go back and tell them. They were to busy all talking to each other. 4 employees not concentrating. The only person who seemed to be working was at the window.
Atmosphere: 3
Food: 1
Service: 2
Still sitting in drive thru line for over 40 minutes now. Just ridiculous how slow this Taco Bell is and not to mention how often they get orders wrong.
Doordash has these fast food joints showing us what they're truly capable of it's kind of pathetic
Atmosphere: 1
Food: 3
Service: 1
Employees smoking weed in the parking lot wouldn't bother me so much if they got customer's orders correct.
Ordered a black bean crunchwrap for my vegetarian friend, and she bit into a beef one.
Manager made it right and comped meal, but still, very frustrating.
Atmosphere: 1
Food: 1
Service: 4
Always good service and hot and fast food at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Mexican Pizza, Crunchwrap Supreme, Fries, Beef Chalupa, Crunchy Beef Taco, Crunchy Taco
I had a cashier at the window named chelsi, she was such a delight! Her attitude was wonderful! I love customer service like that because you never know whos day you can make with that! I was having a rough day and she made my night 10xs wonderful!
Restaurantji Recommends
This place is the absolute worst on 3rd shift. The employees are terrible, they don't care, they make you wait forever. I will never eat here, and if I was the owner I would recommend firing every rude person in here. They make a customer wait, begging for 30 minutes for their order while you wait. I want nothing more than you speak with the general manager so I could gladly let them know about my experience and lack of care, compassion, work ethic, knowledge, competency. If these are the people you hire, what are you doing? Came back to edit and add, what type of terrible employees do you have working here, that while someone is pleading with them, to just do their job, while they wanted to just goof off and talk, they decide that it's a great idea to laugh at said customer. I was also wondering why they had homeless people inside the store cleaning up the front lobby. That doesn't sound very legal or hygienic. So we will see if corporate likes hearing about all of this. People like these employees should not have a job, if this is how they proceed to treat people and or customers.
Atmosphere: 1
Food: 1
Service: 1
It went from being a great Taco Bell location to the worst in Louisville. I saw people backing out of the drive through and the quality has dropped like a brick.
Atmosphere: 2
Food: 3
Service: 2
Overall pretty good
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Mexican Pizza, Hard Tacos
the worst service imaginable. drive through line was 20 minutes just for them to ask for you to come inside and wait another 30. do not under ant circumstances eat here. horrible food and service.
Food: 2
Service: 1
I always go because it’s close to home. I always spend around 40$ every time on the same order && it never gets better. They never answer the phone. Your team is giving taco bell a bad name, do better!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hard Tacos, Fries, Beef Chalupa
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