This is my favorite place to go, For any occasion! From the cheese to the salad to the full meal, Everything is hands down my favorite! I go every Mother’s Day & every year for my birthday!! 🎂 If you haven’t been, Go! We love the Mojo Broth for our cooking style! 😉
Atmosphere: 5
Food: 5
Service: 5
ashley
I did not have the chance to eat here because no one would wait on me. I got there at 630 with my husband and 3 kids. We decided to leave 20 mins later after no one would acknowledge we were there yet every single waiter/waitress walked by us at least 2x. The table behind us had 2 waiters joking and laughing with a group and there were at least 2 waiters standing at the bar talking. The only reason I can think of is I had kids with me? I'm not sure . I did talk to the manger while leaving and asked him to train his staff better. While he was nice all he did was offer a gift card. I would say if you have kids stay away from here as the people working obviously don't want your service. To note there were only 5 filled tables and at least 4 wait staff. They weren't overly busy they literally just chose to ignore us.
Heather Butler
Absolutely beyond outstanding customer service, I feel like I'm part of the family. Sincerely thanks Joseph and Brandon...
Atmosphere: 5
Food: 5
Service: 5
Karen Leff
Great experience, amazing food and amazing service from Maximillian!
Atmosphere: 5
Food: 5
Service: 5
C Robin
Brandon helped us celebrate two special occasions tonight, and we really appreciated his very attentive service! Best experience ever. Food was amazing! Try the dark and dulce.
Atmosphere: 5
Food: 5
Service: 5
Jacob Wiessner
Brandon gave us the best service we’ve ever had. He truly made our experience 1 of a kind.
Atmosphere: 5
Food: 5
Service: 5
Dianne
It was Wonderful & food was Delicious! And we had the Best server-she took, very good care of us!
Emily Stoner
Great food! Kaleb was our waiter, he was lots of fun to talk with and was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Megan Glowiak
Came with a friend, she wanted to try this place out. Way overpriced and was hungry again in no time.
Atmosphere: 3
Food: 3
Service: 5
Jenna Russell
Honestly I absolutely loved this place, helped give me one of the best birthday I have ever had. Some of the best and real taff I have ever met, the manager is the sweetest and it's absolutely amazing
We had a great time here for my wife's birthday. Our server admitted she was new (3rd day) immediately, but she knocked it out of the park. Thank you so much for a great, memorable experience. We look forward to returning!
Daniel Taskey
The food and service was great. Our server Caleb was the best server we have had at any Melting Pot location. The food was on point but with his personality it really made the whole experience next level.
Atmosphere: 5
Food: 5
Service: 5
Michele
First time to this establishment. It was a wonderful experience, relaxing and fun! Food was fantastic! Highly recommend!
Rachael Bowling
Max was the absolute best!
Atmosphere: 5
Food: 5
Service: 5
Carleigh
Our waiter was unable to explain to us how to use the Traditional Oil we ordered with our entree and had to be asked multiple times when our table needed something (refills, additional batter, & additional utensils). When we asked him why the batter kept turning solid black so quickly in the oil, even though it was cooked way under the designated time provided on the website, he mentioned he was unsure and had never personally ordered this oil and could not help us. (We believe now that the waiter had set the oil at a temperature too high). When asking the manager for additional assistance, he just simply stated if the waiter already knew then we were fine. We ended up with batter burnt steak, which was not worth the $116. The table behind us also ordered a 24k gold dessert which includes gold sparkles that shoot out, which ended up raining down over our salads and cheese fondue. When we informed our waiter that the gold sparkles had fallen all over us and our food, he simply stated that the dessert is fun for the table that orders it, but not for those around it. Overall, very disappointed with the service and lack of assistance. Loved going here previously, but will not be back.
This is my favorite place to go, For any occasion!
From the cheese to the salad to the full meal, Everything is hands down my favorite!
I go every Mother’s Day & every year for my birthday!! 🎂 If you haven’t been, Go!
We love the Mojo Broth for our cooking style! 😉
Atmosphere: 5
Food: 5
Service: 5
I did not have the chance to eat here because no one would wait on me. I got there at 630 with my husband and 3 kids. We decided to leave 20 mins later after no one would acknowledge we were there yet every single waiter/waitress walked by us at least 2x. The table behind us had 2 waiters joking and laughing with a group and there were at least 2 waiters standing at the bar talking. The only reason I can think of is I had kids with me? I'm not sure . I did talk to the manger while leaving and asked him to train his staff better. While he was nice all he did was offer a gift card. I would say if you have kids stay away from here as the people working obviously don't want your service. To note there were only 5 filled tables and at least 4 wait staff. They weren't overly busy they literally just chose to ignore us.
Absolutely beyond outstanding customer service, I feel like I'm part of the family. Sincerely thanks Joseph and Brandon...
Atmosphere: 5
Food: 5
Service: 5
Great experience, amazing food and amazing service from Maximillian!
Atmosphere: 5
Food: 5
Service: 5
Brandon helped us celebrate two special occasions tonight, and we really appreciated his very attentive service! Best experience ever. Food was amazing! Try the dark and dulce.
Atmosphere: 5
Food: 5
Service: 5
Brandon gave us the best service we’ve ever had. He truly made our experience 1 of a kind.
Atmosphere: 5
Food: 5
Service: 5
It was Wonderful & food was Delicious! And we had the Best server-she took, very good care of us!
Great food! Kaleb was our waiter, he was lots of fun to talk with and was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Came with a friend, she wanted to try this place out. Way overpriced and was hungry again in no time.
Atmosphere: 3
Food: 3
Service: 5
Honestly I absolutely loved this place, helped give me one of the best birthday I have ever had. Some of the best and real taff I have ever met, the manager is the sweetest and it's absolutely amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had a great time here for my wife's birthday. Our server admitted she was new (3rd day) immediately, but she knocked it out of the park. Thank you so much for a great, memorable experience. We look forward to returning!
The food and service was great. Our server Caleb was the best server we have had at any Melting Pot location. The food was on point but with his personality it really made the whole experience next level.
Atmosphere: 5
Food: 5
Service: 5
First time to this establishment. It was a wonderful experience, relaxing and fun! Food was fantastic! Highly recommend!
Max was the absolute best!
Atmosphere: 5
Food: 5
Service: 5
Our waiter was unable to explain to us how to use the Traditional Oil we ordered with our entree and had to be asked multiple times when our table needed something (refills, additional batter, & additional utensils). When we asked him why the batter kept turning solid black so quickly in the oil, even though it was cooked way under the designated time provided on the website, he mentioned he was unsure and had never personally ordered this oil and could not help us. (We believe now that the waiter had set the oil at a temperature too high). When asking the manager for additional assistance, he just simply stated if the waiter already knew then we were fine. We ended up with batter burnt steak, which was not worth the $116. The table behind us also ordered a 24k gold dessert which includes gold sparkles that shoot out, which ended up raining down over our salads and cheese fondue. When we informed our waiter that the gold sparkles had fallen all over us and our food, he simply stated that the dessert is fun for the table that orders it, but not for those around it. Overall, very disappointed with the service and lack of assistance. Loved going here previously, but will not be back.
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