For my second straight visit to this location, my order was wrong. This is my neighborhood Wendy’s – I’m practically next-door. Very disappointing. The first time, they couldn’t understand that I just wanted to upsize my combo. They ended up charging me for two drinks. They told me the price had gone up. Today, I got the wrong sandwich. My fault for not checking before I leave. Be sure you do that. I’m a regular at this location – I treat myself once a week. That ends today, unfortunately.
Nick Marshall
Just went thru the drive thru, repeated our order several times to ensure is was right. Ordered a triple with no mustard along with a bake potato and an Asiago spicy chicken sandwich which was 25 stinking dollars. Get home and I have a single and two orders of fries and have been calling repeatedly and no one will answer the phone
Food: 1
Service: 1
Michael Prophater
Sausage had been sitting a while and was way past over cooked.
Atmosphere: 5
Food: 3
Service: 5
Bill Koehler
Good overall.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili
Angry EvilW
Ok, I work around the area near this Wendy's, why are they playing Christmas music? It's not Christmas, do they not know what real Music is?? Hopefully Corporate will know about this. It does get annoying, turn this crap off, until next
Atmosphere: 1
T
Arrived to the drive through of this location around 11pm to pick up my Mobile Order I placed, waited about 15 minutes in line until it was my turn, then another 5 for someone to talk to me on the drive through speaker only to tell me that they are closed? I then said I have a mobile order and gave my name then they told me to pull around to the second window. Seemed like the pair of teenage boys just didn’t want to do their jobs so they tell customers they are closed when they aren’t really. They got my order wrong as expected. I’ll be eating somewhere else next time.
Atmosphere: 1
Food: 2
Service: 1
Wesley Brockway Sr
This is our favorite Wendy's in the Louisville area. The food is done correctly, and the manager and staff are friendly and capable.
Atmosphere: 5
Food: 5
Service: 5
Frank Selent
Good meal ....good service.....price was moderate
Atmosphere: 4
Food: 4
Service: 4
Ashley Greene
This Wendy's across from oxmoor mall is the best Wendy's in the city!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Dave's Combo, Crispy Chicken Sandwich, Chicken Sandwiches, Jr Cheeseburger, Chili, Baconator, Dave's Double, Double Stack
The fried chicken was spot on. I should say the chicken sandwich I always like the spicy one the best.
Atmosphere: 4
Food: 5
Service: 4
Jacob Chapman
If you need fast food, this place will work. If you want to smell Marijuana or get mugged, it'll be even better. This place is absolutely screwed.
Atmosphere: 1
Food: 3
Service: 3
Cheryl Pipalski
Only disappointing thing was we saw no high chairs for the kids.
David Smith
Hate giving any business a bad review but service and quality of food have gone down.
Atmosphere: 1
Food: 2
Service: 1
Cindi Sanders
I have only been to this location twice and have been very disappointed both times. Fries were disgusting, last night I decided to get a salted caramel frosty. It was as if they had just thrown the mix in the machine, it was barely cold. I tried to get the young man's attention but he immediately shut the DT window, no thank you, nothing and then of course he was too busy on his cell phone & messing around with his coworkers. VERY disappointed. I've worked in the customer service field and this is NOT good customer service. I will not be returning.
For my second straight visit to this location, my order was wrong. This is my neighborhood Wendy’s – I’m practically next-door. Very disappointing. The first time, they couldn’t understand that I just wanted to upsize my combo. They ended up charging me for two drinks. They told me the price had gone up. Today, I got the wrong sandwich. My fault for not checking before I leave. Be sure you do that. I’m a regular at this location – I treat myself once a week. That ends today, unfortunately.
Just went thru the drive thru, repeated our order several times to ensure is was right. Ordered a triple with no mustard along with a bake potato and an Asiago spicy chicken sandwich which was 25 stinking dollars. Get home and I have a single and two orders of fries and have been calling repeatedly and no one will answer the phone
Food: 1
Service: 1
Sausage had been sitting a while and was way past over cooked.
Atmosphere: 5
Food: 3
Service: 5
Good overall.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili
Ok, I work around the area near this Wendy's, why are they playing Christmas music? It's not Christmas, do they not know what real Music is?? Hopefully Corporate will know about this. It does get annoying, turn this crap off, until next
Atmosphere: 1
Arrived to the drive through of this location around 11pm to pick up my Mobile Order I placed, waited about 15 minutes in line until it was my turn, then another 5 for someone to talk to me on the drive through speaker only to tell me that they are closed? I then said I have a mobile order and gave my name then they told me to pull around to the second window. Seemed like the pair of teenage boys just didn’t want to do their jobs so they tell customers they are closed when they aren’t really. They got my order wrong as expected. I’ll be eating somewhere else next time.
Atmosphere: 1
Food: 2
Service: 1
This is our favorite Wendy's in the Louisville area. The food is done correctly, and the manager and staff are friendly and capable.
Atmosphere: 5
Food: 5
Service: 5
Good meal ....good service.....price was moderate
Atmosphere: 4
Food: 4
Service: 4
This Wendy's across from oxmoor mall is the best Wendy's in the city!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Dave's Combo, Crispy Chicken Sandwich, Chicken Sandwiches, Jr Cheeseburger, Chili, Baconator, Dave's Double, Double Stack
Everything was terrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The fried chicken was spot on. I should say the chicken sandwich I always like the spicy one the best.
Atmosphere: 4
Food: 5
Service: 4
If you need fast food, this place will work. If you want to smell Marijuana or get mugged, it'll be even better. This place is absolutely screwed.
Atmosphere: 1
Food: 3
Service: 3
Only disappointing thing was we saw no high chairs for the kids.
Hate giving any business a bad review but service and quality of food have gone down.
Atmosphere: 1
Food: 2
Service: 1
I have only been to this location twice and have been very disappointed both times. Fries were disgusting, last night I decided to get a salted caramel frosty. It was as if they had just thrown the mix in the machine, it was barely cold. I tried to get the young man's attention but he immediately shut the DT window, no thank you, nothing and then of course he was too busy on his cell phone & messing around with his coworkers. VERY disappointed. I've worked in the customer service field and this is NOT good customer service. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
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