Wendy's

9489 Westport Rd, Louisville
(502) 423-8503

Recent Reviews

Max K.

Step 1: Walk into the restaurant and get ignored by three middle-aged male employees staring at their phones. Step 2: Finally get one of them to come to the counter only to find he doesn't speak English. Step 3: Wait for him to get employee #4, the only one in the restaurant who speaks English. Step 4: Get told she can't take the order because she's already logged into the drive-through (back) register. Step 5: Realize she's not smart enough to remember "burger and large fries" long enough to type that into the other register. Step 6: Realize the other three employees are incapable of taking an order or using a cash register AND were not making food for the customers in the drive-through. (What do they do??) Step 7: Realize this is why other customers (in the drive-through) just drove off without getting any food. Step 8: Go elsewhere to eat, laughing at how pathetic this Wendy's has gotten. Seriously, this is NOT a one-time issue. AVOID this location!

Cali I.

Not at all happy with this location anymore. Never have anything in stock, slow and never take coupons. Just frustrating every time.

Austin H.

Don't come here to get breakfast or you'll be late to work, shoutout to the one worker they had tho she was super nice

Srinivas Mekala

Workers doesn’t respond to you at all had to call 3 times. They were chatting between themselves not caring about customers at

Service: 1

Mclain Willison

ordered two 6 dollar biggie bags.There was no bacon on both of the cheeseburgers and they forgot both drinks ??

Atmosphere: 2

Food: 4

Service: 1

Alice Brooks

Tried the drive thru, sat for 10 minutes with no response thinking they were short staffed & when I left the area they came on the intercom. Went to the window & ordered the girl repeated the order 3 times because she didn't speak English I paid got the food & left

James Layden

Why is the dining room closed? At least put a sign on the door. My truck doesn't fit thru the drive thru. What about my service?

Atmosphere: 1

Food: 1

Service: 1

Okra Fan

I wish every Wendy’s was as good as this one. It’s been a very consistent Wendy’s store for years.

Atmosphere: 5

Food: 5

Service: 5

Josh B

It’s a Wendy’s, they didn’t have coffee so I had to settle for Diet Coke. The sausage egg croissant was pretty good, too much mayonnaise. The potato wedges tasted like they’d been sitting out too long. Overall the food was fine but I’ve had better at other Wendy’

Atmosphere: 3

Food: 3

Service: 4

Kayce Robinson

I am handicapped. 69yrs old with RA. This crew at this location knows my left arm is not 100%. They are patient while I a m paying . Leaning out the window to help me receive my food inside my car window. I don't go to other drive thru anymore. They are so grand! Thanks so

Food: 5

Service: 5

John Bowling

Slow food was cold abd drink machine was half

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wendy

Andy Mahoney

Messed up my order, wrong sandwich, the chocolate chip cookies were burnt and tasted like they has been sitting in day old oil. Actually gave me food poisoning. Avoid this wendys at all costs!

Atmosphere: 1

Food: 1

Service: 1

Kevin Prentice

Drive thru is quick and good is fresh with fast service. Never had problems.

Atmosphere: 5

Food: 5

Service: 5

Chris Murphy

If you are looking for quick service and correct orders, steer far from this location. My order has been taken incorrectly multiple times and several times have had the employees act rude when I ask them to correct it. It always takes forever to get through, even when they have only one or two cars in the drive thru. Never go here.

Atmosphere: 1

Food: 1

Service: 1

Del Duncan

Very slow @the drive-thru. Out of coke (the drink) ? clerks have to leave the pickup window to charge my card, and then he had to leave the window to get my receipt.It's frustrating to get into and out of the site. It's a pitiful location. But damn the food was great!

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Spicy Chicken Sandwich

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