Wendy's
4029 Poplar Level Rd, Louisville
(502) 459-9656
Recent Reviews
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Your typical fast food restaurant with under paid, ignorant, uneducated, youth running the show. I ordered a large chili on 12/6/25. I asked the guy for a pack of chili sauce. Of course it wasn't in the bag. Got out of my car to go in and all the doors were locked. Finally a young African American girl came to the door and said in a nasty tone. That the lobby was closed because it was only two of them. I told her she didn't have to be so nasty. Chili sauce was shoved in my hand and the door was slammed in my face. I would only stop here if absolutely necessary!!!!
Atmosphere: 2
Food: 2
Service: 1
Not sure why they have a store there if it's drive through only. For some reason there's children running around inside the lobby but I can't go inside to eat. I'm in a company vehicle with ladder racks on top unable to go through the drive-thru... Well you lost my service this time, and I won't waste my lunch next time in hopes the lobby will be open either.
Service: 1
Good food for the kids
Atmosphere: 5
Food: 5
Service: 5
The doors were all locked and the employees didn’t want to let anyone in.
Atmosphere: 1
Service: 1
Tried to get food again 11-26-25 around 3pm and was told at the drive thru orders could not be taken. I asked if they were closed and was told no. Their systems were diwn.
Atmosphere: 1
Food: 1
Service: 1
😠😠😠After waiting 35 minutes for 3 tenders, I received only 2 over cooked tenders. Not to mention that they were only taking cash the credit card machine was broken and the receipt machine was broken.
Atmosphere: 1
Food: 1
Service: 1
Not a good Wendy’s location. Extremely slow service.
Service was not good and didn't have fries 😕
Was in drive through for a while with a car in front of me at speaker and than that car took off and went somewhere else so than I sat at the speaker with no response so I went next door to bbq city whitch is a better option anyway and while I’m sitting in their line I hear arguing and and bickering and what do I see every worker there in the parking lot complaining bout whatever they were complaining about but it’s always something every time I try to go there either their only excepting cash right now or their system is down. But every single time I go here I end up going next door to bbq city. Idk but seems like this location will be the ones to close their doors due to poor management and customer skills.
Atmosphere: 1
Service: 1
These kids always make sure my huge orders are correct. They're very professional and kind, as well as very well mannered. Eddie, EJ, Maria, and Avernathy deserve A LOT of credit for the hard work they do to and hope they get some recognition ❤️‼️❤️‼️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Please don’t go here, this is the worst Wendy’s ever! God forbid you have a short lunch break. Drive through is extremely slow and even when they come to the voice box they’re very rude and can’t/wont hear your order.
Atmosphere: 3
Food: 3
Service: 1
I really enjoyed the COB SALAD.
Food: 5
Service: 5
Extremely slow every SINGLE time I go there. I sat in the drive thru for 5 mins this last time before they took my order and then the guy taking the order had to keep asking again what I would like like he wasn’t even paying attention and sounded like we were interrupting his day. Then I get my food which were 3 daves singles all made differently and they get none of my burgers toppings correct and one wasn’t even a burger like it was supposed to, it was a chicken sandwich!!!! It isn’t that hard people! 🤦🏼♀️
Atmosphere: 3
Food: 3
Service: 1
I order Wendy's drive thru and my gosh the man knows I told him twice a Large cherry 🍒 coke ok when come around he gonna give med cup & it pisses me off and he says he didn't have cracker to go with chilli and that got me mad 😡💢😡 I like I will not ever come back to this place.
Atmosphere: 3
Food: 4
Service: 3
Rude staff, smell of Marijuana from inside the drive through window. Drive thru time horrible. This is the night shift. Food is cold wendys get your act together.
Atmosphere: 1
Food: 1
Service: 1
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