Wendy's

4029 Poplar Level Rd, Louisville
(502) 459-9656

Recent Reviews

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Mr Flamboyant

Your typical fast food restaurant with under paid, ignorant, uneducated, youth running the show. I ordered a large chili on 12/6/25. I asked the guy for a pack of chili sauce. Of course it wasn't in the bag. Got out of my car to go in and all the doors were locked. Finally a young African American girl came to the door and said in a nasty tone. That the lobby was closed because it was only two of them. I told her she didn't have to be so nasty. Chili sauce was shoved in my hand and the door was slammed in my face. I would only stop here if absolutely necessary!!!!

Atmosphere: 2

Food: 2

Service: 1

Chelsea Stallings

Not sure why they have a store there if it's drive through only. For some reason there's children running around inside the lobby but I can't go inside to eat. I'm in a company vehicle with ladder racks on top unable to go through the drive-thru... Well you lost my service this time, and I won't waste my lunch next time in hopes the lobby will be open either.

Service: 1

Brandon Linkous

Good food for the kids

Atmosphere: 5

Food: 5

Service: 5

Megan C

The doors were all locked and the employees didn’t want to let anyone in.

Atmosphere: 1

Service: 1

Linda Clem

Tried to get food again 11-26-25 around 3pm and was told at the drive thru orders could not be taken. I asked if they were closed and was told no. Their systems were diwn.

Atmosphere: 1

Food: 1

Service: 1

Diane White

😠😠😠After waiting 35 minutes for 3 tenders, I received only 2 over cooked tenders. Not to mention that they were only taking cash the credit card machine was broken and the receipt machine was broken.

Atmosphere: 1

Food: 1

Service: 1

Jeffrey

Not a good Wendy’s location. Extremely slow service.

Aaron Dumke

Service was not good and didn't have fries 😕

Justin Coon

Was in drive through for a while with a car in front of me at speaker and than that car took off and went somewhere else so than I sat at the speaker with no response so I went next door to bbq city whitch is a better option anyway and while I’m sitting in their line I hear arguing and and bickering and what do I see every worker there in the parking lot complaining bout whatever they were complaining about but it’s always something every time I try to go there either their only excepting cash right now or their system is down. But every single time I go here I end up going next door to bbq city. Idk but seems like this location will be the ones to close their doors due to poor management and customer skills.

Atmosphere: 1

Service: 1

Elizabeth Robbins

These kids always make sure my huge orders are correct. They're very professional and kind, as well as very well mannered. Eddie, EJ, Maria, and Avernathy deserve A LOT of credit for the hard work they do to and hope they get some recognition ❤️‼️❤️‼️

Atmosphere: 5

Food: 5

Service: 5

Loran Hoskins

Please don’t go here, this is the worst Wendy’s ever! God forbid you have a short lunch break. Drive through is extremely slow and even when they come to the voice box they’re very rude and can’t/wont hear your order.

Atmosphere: 3

Food: 3

Service: 1

Michele Gallo

I really enjoyed the COB SALAD.

Food: 5

Service: 5

Julie L

Extremely slow every SINGLE time I go there. I sat in the drive thru for 5 mins this last time before they took my order and then the guy taking the order had to keep asking again what I would like like he wasn’t even paying attention and sounded like we were interrupting his day. Then I get my food which were 3 daves singles all made differently and they get none of my burgers toppings correct and one wasn’t even a burger like it was supposed to, it was a chicken sandwich!!!! It isn’t that hard people! 🤦🏼‍♀️

Atmosphere: 3

Food: 3

Service: 1

Nett G.

I order Wendy's drive thru and my gosh the man knows I told him twice a Large cherry 🍒 coke ok when come around he gonna give med cup & it pisses me off and he says he didn't have cracker to go with chilli and that got me mad 😡💢😡 I like I will not ever come back to this place.

Atmosphere: 3

Food: 4

Service: 3

William Wells

Rude staff, smell of Marijuana from inside the drive through window. Drive thru time horrible. This is the night shift. Food is cold wendys get your act together.

Atmosphere: 1

Food: 1

Service: 1

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