I hate this location they are always so rude and even when I order on DoorDash, they still never make my order correct and then they are rude to my DoorDash or when I have my DoorDash correct them about my order
Atmosphere: 1
Food: 2
Service: 1
Emily
I don’t have super high standards for fast food but our entire order was disgusting. They made my husband wait for food that was cold, old, and the salad (which was $9) was yellow and brown with hardly any green. Both of our chicken sandwiches were dry as hockey pucks. Fries were decent. So $20+ for a meal that was appalling. They should’ve closed this one when they said they were going to a couple years ago. There’s a ton of other options on Cane Run - steer clear from this one for your own benefit.
Food: 1
Tiff L
SERIOUS QUESTION??? Is this Wendy’s EVER gonna get better? If this store was ran better. It would be such a high volume store. But nobody wants to come here because the service is the SLOWEST of any fast food I’ve ever been too. The amount of cars a see pull off cause the get tired of waiting is astounding. I like right done the street so I come back every few weeks in hopes it gets better but it doesn’t at all. I don’t wanna be that guy that says I worked in the industry. I know how it goes. But I am I’m a general manager at a fast food restaurant. I don’t expect all restaurants to be as fast as we are. Our average speed of service is 180 seconds that’s from speaker to done. But every time I come here, it doesn’t matter if there’s one car ahead of me no cars ahead of me 10 cars ahead of me. I’m waiting at least 10 to 15 minutes At a minimum. I’ve told him a couple times they said they were closed for shift change. I just wanted to get better. Not only for me, but for the community. I don’t want to see a close its doors. This location has very much potential. It’s on a very busy road and it caters to this community. I doubt anybody will read this or respond. I would just rather come here much more often than every few weeks or months Because I know the service is gonna suck
Atmosphere: 1
Food: 1
Service: 1
D Best
Great go to for late night 🌙
Atmosphere: 5
Food: 5
Service: 5
Ninki LadyBug
I have ordered using the mobile app a few times. 2 delivery and 3 pickup. Out of those 5 orders, 4 times my order was wrong. It's like they decided what to give you. I always have at least 1 missing item and 1 item exchanged for something that I didn't order. Also the manager doesn't live up to her promises for a refund and then lies about it. I wouldn't recommend ordering food from here if you want it because you'll probably get something you didn't order and have something else missing.
Atmosphere: 2
Food: 2
Service: 1
Dre Doh
Warning us armed forces members this location does not honor you
Atmosphere: 1
Service: 1
joe Wales
Tell the ordering taker to speak clear English not slured speech being cool
Atmosphere: 3
Food: 4
Service: 2
Anthony Caummisar
Always slow at lunchtime and the last three times in the order has been wrong. I don't believe I will return to this location.
Cory Freeze
Not the best service had to wait a while to get someone to help. All good considering the food was decent. And hot.
All chicken has been re cooked drink machine is broke and nasty and I found pube or hair in my fries why I'm writing this don't come here pretty much
T M
I have encountered one of the worst customer service in my life they are rude , disrespectful and gossiping about customers and laugh
Service: 1
Joshua Sanford
Awful. They can't even get an order right. The coke machine doesn't work. They burnt my nuggets and the fries were undercooked and cold out of the fryer. Instead of the baconator I paid for they gave me an undercooked double with everything but bacon on it.
Atmosphere: 1
Food: 1
Service: 1
Nathan Buchmann
Quick service from a mobile order. Order usually correct
Atmosphere: 5
Food: 5
Service: 5
Julie Valentin
Great food! Hot and fresh! Got everything correct on our order! And we order complicatedly lol 😆 Great service! We most definitely will be coming back!
I hate this location they are always so rude and even when I order on DoorDash, they still never make my order correct and then they are rude to my DoorDash or when I have my DoorDash correct them about my order
Atmosphere: 1
Food: 2
Service: 1
I don’t have super high standards for fast food but our entire order was disgusting. They made my husband wait for food that was cold, old, and the salad (which was $9) was yellow and brown with hardly any green. Both of our chicken sandwiches were dry as hockey pucks. Fries were decent. So $20+ for a meal that was appalling. They should’ve closed this one when they said they were going to a couple years ago. There’s a ton of other options on Cane Run - steer clear from this one for your own benefit.
Food: 1
SERIOUS QUESTION??? Is this Wendy’s EVER gonna get better? If this store was ran better. It would be such a high volume store. But nobody wants to come here because the service is the SLOWEST of any fast food I’ve ever been too. The amount of cars a see pull off cause the get tired of waiting is astounding. I like right done the street so I come back every few weeks in hopes it gets better but it doesn’t at all. I don’t wanna be that guy that says I worked in the industry. I know how it goes. But I am I’m a general manager at a fast food restaurant. I don’t expect all restaurants to be as fast as we are. Our average speed of service is 180 seconds that’s from speaker to done. But every time I come here, it doesn’t matter if there’s one car ahead of me no cars ahead of me 10 cars ahead of me. I’m waiting at least 10 to 15 minutes At a minimum. I’ve told him a couple times they said they were closed for shift change. I just wanted to get better. Not only for me, but for the community. I don’t want to see a close its doors. This location has very much potential. It’s on a very busy road and it caters to this community. I doubt anybody will read this or respond. I would just rather come here much more often than every few weeks or months Because I know the service is gonna suck
Atmosphere: 1
Food: 1
Service: 1
Great go to for late night 🌙
Atmosphere: 5
Food: 5
Service: 5
I have ordered using the mobile app a few times. 2 delivery and 3 pickup. Out of those 5 orders, 4 times my order was wrong. It's like they decided what to give you. I always have at least 1 missing item and 1 item exchanged for something that I didn't order. Also the manager doesn't live up to her promises for a refund and then lies about it. I wouldn't recommend ordering food from here if you want it because you'll probably get something you didn't order and have something else missing.
Atmosphere: 2
Food: 2
Service: 1
Warning us armed forces members this location does not honor you
Atmosphere: 1
Service: 1
Tell the ordering taker to speak clear English not slured speech being cool
Atmosphere: 3
Food: 4
Service: 2
Always slow at lunchtime and the last three times in the order has been wrong. I don't believe I will return to this location.
Not the best service had to wait a while to get someone to help. All good considering the food was decent. And hot.
Took forever to place order in drive thru.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
All chicken has been re cooked drink machine is broke and nasty and I found pube or hair in my fries why I'm writing this don't come here pretty much
I have encountered one of the worst customer service in my life they are rude , disrespectful and gossiping about customers and laugh
Service: 1
Awful. They can't even get an order right. The coke machine doesn't work. They burnt my nuggets and the fries were undercooked and cold out of the fryer. Instead of the baconator I paid for they gave me an undercooked double with everything but bacon on it.
Atmosphere: 1
Food: 1
Service: 1
Quick service from a mobile order. Order usually correct
Atmosphere: 5
Food: 5
Service: 5
Great food!
Hot and fresh!
Got everything correct on our order! And we order complicatedly lol 😆
Great service!
We most definitely will be coming back!
Atmosphere: 5
Food: 5
Service: 5
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