Been here a dozen times in the last month due to a change in route at work. Haven't had a bad experience yet. The toilet could use more cleaning tho.
Atmosphere: 5
Food: 5
Service: 5
Maxwell Blevins
Food is either average or delicious depending on when you get it.
Atmosphere: 4
Food: 4
Service: 3
Chris Marcum
Rudest bunch of employees I've ever served me
Groovy Abzu
Team was extremely friendly, food came out fast and the vive of the restauraunt was nice, went to cold stone after an got a shake lol, would be dope if they had shakes
Atmosphere: 5
Food: 5
Service: 5
Lauren Kriz
Great wings, order was ready on time with friendly service. Recommend the cajun dry rub and of course the ranch!
Atmosphere: 5
Food: 5
Service: 5
Alyssa P
I had a great experience at Wingstop when I was there in July. The restaurant was clean and well-kept, which always sets the tone for a good meal. The service was excellent. Amanda especially stood out. She was friendly, attentive, and made sure everything was taken care of without us having to ask.
The food was exactly what I expected from Wingstop: consistently delicious. The wings came out hot and fresh, with the perfect balance of flavor and crispiness. It’s always nice when a place delivers the same quality every time, and this location definitely does. Will definitely be back!
Atmosphere: 4
Food: 4
Service: 5
Rich Wild Moy
I left work tired, I ordered boneless to eat something delicious, I got home and it didn't include ranch or any other type of dressing or sauce.
Atmosphere: 1
Food: 1
Service: 1
Blue
Where is the red headed worker? Grouchy but so much more professional than this new manager. Bri was rude, condescending, and passive aggressive. Also, I have never seen that many people waiting for their food for so long before at this location....
Atmosphere: 3
Food: 3
Service: 1
Panda C
So, June 13th I ordered the 20 wings for $20 from the app for take out. The app said they would be ready in about 20 to 25min. So I pick them up & start to eat them on my way back to work & they were dry, tough & tasted like they had been sitting out for awhile just waiting to be put in whatever sauce a customer chose! I work nights & was on a 30min break & I love getting Wingstop because I'll eat some during my break then I have lunch at 2am & I'll eat them for lunch to. I spent $25 for just me to eat & didn't even get to eat them. I couldn't call because my break was over & can't have my phone out while working. My next break was at 2am & they were closed so when I got off I went to the app & left a message on Contact Us link & hoped maybe they cared enough to contact me & offer to re make my order. To my surprise someone called me & asked a couple questions & I told her what happened & that I travel for work so I am not in Louisville anymore but back home in Lexington & she was pretty nice telling me they have 2 stores in Lexington & that she will get a hold of one of those stores & make sure I get my order replaced by one in Lexington! Needless to say she never got back a hold of me & now im back where I started feeling like I spent $25 & was still hungry. My question is what was the point of even contacting me only to get my hopes up for no reason. I didnt need to feel screwed by the twice! One was enough! In my opinion there's no need to contact a unsatisfied costumer if you don't plan on satisfying them!
Atmosphere: 3
Food: 1
Service: 4
Javier Boards
This is by far the worse Wingstop I ever been too the staff seem like they never clean themselves, the food is always halfway done or still needs to be cooked, the staff are always eager to fight and argue with staff and once again no one at this establishment speaks English
I was in no hurry, but the kitchen messed my wing sauce up, and the man in the front noticed it as he was handing it to me. Again, I was in no hurry and I know mistakes happen so I didn’t raise a fit. I was met with an entirely new meal, extra wings, and fries. Great customer service
Atmosphere: 5
Food: 5
Service: 5
LaMont Tonge
It was my first time eating at Wingstop. Great atmosphere, great service and the wings are top notch. Especially the BBQ rub wings are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Khei-Ayerris Grant
Wings are always fresh and hot, staff is nice and their ranch is the absolute best! My order has been wrong a couple times but no complaints cause they always have no problem correcting any mistakes.
Ordered 3pc chicken combo with garlic parmesan. The chicken was soft and tender but coating was very salty. Fries was real mood off. They just don't give a vibe of eating. The space inside the food joint also looked dull. I would prefer a pick up rather than dining inside the restaurant.
Atmosphere: 2
Food: 3
Service: 3
nisha wilson
My food was cooked how I like it and the service was fast
Been here a dozen times in the last month due to a change in route at work. Haven't had a bad experience yet. The toilet could use more cleaning tho.
Atmosphere: 5
Food: 5
Service: 5
Food is either average or delicious depending on when you get it.
Atmosphere: 4
Food: 4
Service: 3
Rudest bunch of employees I've ever served me
Team was extremely friendly, food came out fast and the vive of the restauraunt was nice, went to cold stone after an got a shake lol, would be dope if they had shakes
Atmosphere: 5
Food: 5
Service: 5
Great wings, order was ready on time with friendly service. Recommend the cajun dry rub and of course the ranch!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at Wingstop when I was there in July. The restaurant was clean and well-kept, which always sets the tone for a good meal. The service was excellent. Amanda especially stood out. She was friendly, attentive, and made sure everything was taken care of without us having to ask.
The food was exactly what I expected from Wingstop: consistently delicious. The wings came out hot and fresh, with the perfect balance of flavor and crispiness. It’s always nice when a place delivers the same quality every time, and this location definitely does. Will definitely be back!
Atmosphere: 4
Food: 4
Service: 5
I left work tired, I ordered boneless to eat something delicious, I got home and it didn't include ranch or any other type of dressing or sauce.
Atmosphere: 1
Food: 1
Service: 1
Where is the red headed worker? Grouchy but so much more professional than this new manager. Bri was rude, condescending, and passive aggressive. Also, I have never seen that many people waiting for their food for so long before at this location....
Atmosphere: 3
Food: 3
Service: 1
So, June 13th I ordered the 20 wings for $20 from the app for take out. The app said they would be ready in about 20 to 25min. So I pick them up & start to eat them on my way back to work & they were dry, tough & tasted like they had been sitting out for awhile just waiting to be put in whatever sauce a customer chose! I work nights & was on a 30min break & I love getting Wingstop because I'll eat some during my break then I have lunch at 2am & I'll eat them for lunch to. I spent $25 for just me to eat & didn't even get to eat them. I couldn't call because my break was over & can't have my phone out while working. My next break was at 2am & they were closed so when I got off I went to the app & left a message on Contact Us link & hoped maybe they cared enough to contact me & offer to re make my order. To my surprise someone called me & asked a couple questions & I told her what happened & that I travel for work so I am not in Louisville anymore but back home in Lexington & she was pretty nice telling me they have 2 stores in Lexington & that she will get a hold of one of those stores & make sure I get my order replaced by one in Lexington! Needless to say she never got back a hold of me & now im back where I started feeling like I spent $25 & was still hungry. My question is what was the point of even contacting me only to get my hopes up for no reason. I didnt need to feel screwed by the twice! One was enough! In my opinion there's no need to contact a unsatisfied costumer if you don't plan on satisfying them!
Atmosphere: 3
Food: 1
Service: 4
This is by far the worse Wingstop I ever been too the staff seem like they never clean themselves, the food is always halfway done or still needs to be cooked, the staff are always eager to fight and argue with staff and once again no one at this establishment speaks English
Restaurantji Recommends
I was in no hurry, but the kitchen messed my wing sauce up, and the man in the front noticed it as he was handing it to me. Again, I was in no hurry and I know mistakes happen so I didn’t raise a fit. I was met with an entirely new meal, extra wings, and fries. Great customer service
Atmosphere: 5
Food: 5
Service: 5
It was my first time eating at Wingstop. Great atmosphere, great service and the wings are top notch. Especially the BBQ rub wings are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Wings are always fresh and hot, staff is nice and their ranch is the absolute best! My order has been wrong a couple times but no complaints cause they always have no problem correcting any mistakes.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Wings, Chicken Wings, Lemon Pepper Wings, Cajun Fried Corn, Louisiana Voodoo Fries, Seasoned Fries
Ordered 3pc chicken combo with garlic parmesan. The chicken was soft and tender but coating was very salty. Fries was real mood off. They just don't give a vibe of eating.
The space inside the food joint also looked dull. I would prefer a pick up rather than dining inside the restaurant.
Atmosphere: 2
Food: 3
Service: 3
My food was cooked how I like it and the service was fast
Atmosphere: 5
Food: 5
Service: 5
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