Helena Alabama CANNOT get my order right even when you stand in front of them and tell them much less when I order online.
Mandy Diane
My son’s wings were soggy and a few of them weren’t anything really no bigger than the width of my finger and basically was just batter. Definitely not worth the price
Josephine Caro Aguas
Wingstop #1877 5045 Junipero Serra Blvd
Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.
Nick Sterling
Great Customer Service And the Food tasted great looking forward to returning
Atmosphere: 5
Food: 5
Service: 5
CB Karla
MY ORDER WAS NOT DELIVERED ON OCTOBER 2. THEY SAID THEY WOULD GIVE ME A REFUND. IT'S NOW THE 13TH AND I STILL HAVE NOT RECEIVED ANYTHING.
Justin Ritter
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Jacquelyn Callahan
Just left grandson ordered combo 6 wings 3 barbecue 3 KDR needless to say he only had 3 barbecue wings and fries I called when we got home she said oh you want to come back up here I said hell no I will go on Dixie now on maybe if she wasn't carrying on conversation with help in kitchen she would have noticed
Matt Walker
HEALTH CODE VIOLATION MAGNET!
Staff is slow, rude, and unprofessional. And Still bullying door dashers into preparing EVERY drink? How has the health department not shut down the Merle hay location in Des Moines yet? GROSS
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
As soon as some has to do they job they get an attitude
Atmosphere: 1
Food: 2
Service: 1
Ms Diamond
Horrible will never order from this place the people are rude ...had to go back 3 times because they absolutely CANNOT GET A SIMPLE ORDER RIGHT THEY WILL HANG UP ON YOU WHEN YOU CALL TO LET THEM KNOW THAT YOUR ORDER IS MESSED UP PLEASE CLOSE THIS LOCATION AND GET THE HELL OUT OF OUR NEIGHBORHOOD!!!!!! I WILL BE REQUESTING A FULL REFUND FOR THIS COLD NASTY FOOD! PLEASE TRUST THE BAD REVIEWS THE OTHER CUSTOMERS ARE TELLING THE TRUTH 60 MINUTES LATER I STILL DONT HAVE MY COMPLETE ORDER THIS IS AWFUL!!!! SHUT THEM DOWN!
Atmosphere: 1
Food: 1
Service: 1
Don
Ordered my food paid for it over the app and it declined my card but the money came out of my account. Then when I called they put my money back on my card. So I have never had a problem before. I think it’s a shame they took my money but didn’t take my order.
Service: 1
Alastair
Every person behind the counter/ in the kitchen left and went outside for well over 15 minutes. I sat around waiting for my simple in person order and the phone rang (also for 15 minutes), the service was slow and sloppy. Anyone can be hired here I guess. Edit: still waiting for my food for about 30 minutes. I went to the bathroom while waiting and there is soap all over the sink, urine in the toilet, water was left running and there is a W33D vape wrapper on the floor (im gonna say from the employees the way they were acting.)
Atmosphere: 1
Food: 4
Service: 1
Angela Elmore Rose
I will never order from you again! I have ordered delivery, I have ordered pick up. Every single time there is something missing. And the employees are always extremely rude! If my kids hadn’t requested it, I wouldn’t have ordered. I’m furious that I just spent over $60 and I’m missing half of my order!
Helena Alabama CANNOT get my order right even when you stand in front of them and tell them much less when I order online.
My son’s wings were soggy and a few of them weren’t anything really no bigger than the width of my finger and basically was just batter. Definitely not worth the price
Wingstop #1877 5045 Junipero Serra Blvd Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.
Great Customer Service And the Food tasted great looking forward to returning
Atmosphere: 5
Food: 5
Service: 5
MY ORDER WAS NOT DELIVERED ON OCTOBER 2. THEY SAID THEY WOULD GIVE ME A REFUND. IT'S NOW THE 13TH AND I STILL HAVE NOT RECEIVED ANYTHING.
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Just left grandson ordered combo 6 wings 3 barbecue 3 KDR needless to say he only had 3 barbecue wings and fries I called when we got home she said oh you want to come back up here I said hell no I will go on Dixie now on maybe if she wasn't carrying on conversation with help in kitchen she would have noticed
HEALTH CODE VIOLATION MAGNET! Staff is slow, rude, and unprofessional. And Still bullying door dashers into preparing EVERY drink? How has the health department not shut down the Merle hay location in Des Moines yet? GROSS
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Restaurantji Recommends
As soon as some has to do they job they get an attitude
Atmosphere: 1
Food: 2
Service: 1
Horrible will never order from this place the people are rude ...had to go back 3 times because they absolutely CANNOT GET A SIMPLE ORDER RIGHT THEY WILL HANG UP ON YOU WHEN YOU CALL TO LET THEM KNOW THAT YOUR ORDER IS MESSED UP PLEASE CLOSE THIS LOCATION AND GET THE HELL OUT OF OUR NEIGHBORHOOD!!!!!! I WILL BE REQUESTING A FULL REFUND FOR THIS COLD NASTY FOOD! PLEASE TRUST THE BAD REVIEWS THE OTHER CUSTOMERS ARE TELLING THE TRUTH 60 MINUTES LATER I STILL DONT HAVE MY COMPLETE ORDER THIS IS AWFUL!!!! SHUT THEM DOWN!
Atmosphere: 1
Food: 1
Service: 1
Ordered my food paid for it over the app and it declined my card but the money came out of my account. Then when I called they put my money back on my card. So I have never had a problem before. I think it’s a shame they took my money but didn’t take my order.
Service: 1
Every person behind the counter/ in the kitchen left and went outside for well over 15 minutes. I sat around waiting for my simple in person order and the phone rang (also for 15 minutes), the service was slow and sloppy. Anyone can be hired here I guess.
Edit: still waiting for my food for about 30 minutes. I went to the bathroom while waiting and there is soap all over the sink, urine in the toilet, water was left running and there is a W33D vape wrapper on the floor (im gonna say from the employees the way they were acting.)
Atmosphere: 1
Food: 4
Service: 1
I will never order from you again! I have ordered delivery, I have ordered pick up. Every single time there is something missing. And the employees are always extremely rude! If my kids hadn’t requested it, I wouldn’t have ordered. I’m furious that I just spent over $60 and I’m missing half of my order!
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