Arby's

905 N. 12th Street Route 2, Box 7, Middlesboro
(606) 248-8616

Recent Reviews

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Clayton Owens

This Arbys is a waste of your time and money. You’re better off visiting the Pineville location for correct orders and better service. This location has consistently messed up my past three orders and when you reach out to arbys “guest services” they never respond. This place is a joke.

Atmosphere: 1

Food: 1

Service: 1

Brandon Heath Roark

There were several people in the restraint, everybody had to wait 30+ minutes on their food. Most people’s stuff was wrong the first time. I got charged extra because the cash register or
Something messed up my payment. Employees swearing at each other, tossing stuff. One lady had to get a refund because she had to wait 45 minutes for her food and when she got it, it was wrong. My friend that was with me also got his order wrong, and the employee was being hateful when he returned it to get the right thing. I believe in giving breaks when I can because everybody has rough days and mistakes, but the service today was absolutely ridiculous and uncalled for.

Atmosphere: 1

Food: 1

Service: 1

Sarah Hughes

The food wasn’t freshly prepared and the curly fries were so hard that they could’ve chipped someone’s tooth had they continued to eat their portion.

Food: 1

Tammy Shepherd

Good. But didn't get ketchup and salt like I asked for.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Roast Beef, Curly Fries

Adam Ramsey

Went through drive through and ordered a number 1 with potato cakes. Get the order and it did not have the potato cakes. I get out and go inside and explained the issue and was told that if I wanted the potato cakes I would have to buy them again. I will NOT be doing business here again and will also tell friends and family about this experience.

Jeannie Gass

Been there several times and hour before close & they say their out of roast beef. It's Arby's, do better!

Atmosphere: 1

Food: 1

Service: 1

Rachel Baker

Good food and fast. Got the 2 for 6.99 Beef and cheddar sandwiches.

Parking: Sidewalk is good for handicap accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Skie

We waited 25 minutes after we had already paid. Finally got our food and the chicken bacon ranch sandwich had no bacon, so we waited another 5 minutes for 3 tiny strips of bacon. The roast beef on the slider was raw. The counter was a mess with orders being tossed up there and no organization at all. We used to go here all the time and absolutely will not be back.

Atmosphere: 1

Food: 1

Service: 1

Courtney Allen

Kid-friendliness: Yes kids friendly high chairs and kids meals

Wheelchair accessibility: Yes

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Potato Cakes, French Dip, Roast Beef

susie welch

This is in Middlesboro Ky. Used to be a great place to eat. I hate paying for a sandwich that places 3 half sliced meat on a sandwich so when you unwrap it look like you got some meat on it and you open the bread up only to find the meat is in the center and it's not enough for a sandwich I find mayo . I will never eat there again. What ever happened to this place I don't know but the owner needs to have their franchise taken away.

Atmosphere: 1

Food: 1

Service: 1

Court Rasha

Poorly managed crew/ employees are always being talked down to from higher up like the manager very rude and inappropriate

Parking: Middleboro is poorly ran....

Kid-friendliness: Yes.

Wheelchair accessibility: Yea

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Roast Beef

Brenda Mcmurray

Very friendly lady that waited on me

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Jeannine Wilkinson

We stopped at this location while traveling. I got a chicken wrap and took a few bites before realizing the wrap was moldy. I was extremely disappointment and recommend avoiding this restaurant.

Food: 1

luvdady

Much improved since the renovation

Atmosphere: 5

Food: 5

Service: 5

Jennifer Fuson

There were two very sweet ladies and a man working their tails off for drive through customers and for those in the restaurant. Thank you for your excellent service and kindness!

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