I ordered online when I get to restaurant to pickup they haven’t even started my pizza. This place is going downhill
Maisha S
Worst experience ever . They all act like they hate their job and look miserable . Don’t place an order online and track the progress . It’s a waste of time . They themselves mark it was “ready/picked up” and when you go in to get it they make you wait an additional 30-40 minutes when it’s only you and one other person in the lobby . The people around here are all the same and these kind of ppl expect a tip? Y’all suck lol
Atmosphere: 1
Food: 1
Service: 1
R A.
So we are here at Skating World in Middlesboro, KY. Papa John screw up the order for this little girl’s birthday party and they lie to the grandma. Papa incompetent should be their name. Please stay away from Papa John 🤪
Atmosphere: 1
Food: 1
Service: 1
Aharon Ciausu
Bed manager service b rude to me under the phone and the messed up my order they give me the one pizza and this not the first time this happened already a few times
Atmosphere: 1
Food: 1
Service: 1
Brooklyn Clark
Order was way sooner than we thought. Delivery driver went above and beyond and food was fantastic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dipping Sauce, Knots, The Works, Cheesesticks, Rolls
Brittney Thally
Ordered take-out. Everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
Jason Partin
This location never disappoints. On this particular visit, I was rushing home from a very busy evening and just used the mobile app and didn't notice the time. It actually put the pizza being finished after closing time, but they didn't seem to mind. They were super nice and friendly and the pizza was excellent as always. It's the best chain pizza in town.
Atmosphere: 5
Food: 5
Service: 5
J.D. Wentzel
In desperate need of a real Manager. After being on hold for 11 minutes gave up and called back asked to speak to the manager when the guy got on the phone sounded more upset he had to stop playing his game to take a call, and could care less that his business was going down the drain. To explain it in terms they might understand if I am on hold that long and it is their last line tied up that means over 10 minutes of zero nada orders being taken. This guy would be better suited passing out fiber drinks at the nursing home is his pace.
Atmosphere: 1
Food: 1
Service: 1
Krishna Patel
Very clean, help within a timely manner. Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Knots
Arnold Collins
Poor customer service. Would not recommend this store.
Rudest staff I have ever encountered in my adult life. ?
Atmosphere: 1
Food: 1
Service: 1
Audrey Jones
Cannot say THANK YOU enough! Was in town recently for a family funeral, and we needed to feed a lot of people on short notice. I stopped in at 2:30 and placed a big order, and they didn't blink an eye about having it ready by 5. Not only that, they gave helpful advice about how to save money on the order, and were just unbelievably patient and kind. Even helped my mother and me carry the order to the car. Also, each pizza was made well; no cutting corners even on a large order. This crew saved the day and we were able to relax a bit and come together as a family without worry about cooking, etc. Will patronize you all from now on any time we're back in town and craving pizza. A heartfelt thank you!
Atmosphere: 5
Food: 5
Service: 5
aarnik woman
It's my favorite place to get pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Charla Partin
We placed a pick up order an hour before they closed. They never notified us that our order was ready, so they took it upon there selves to canceled our order and told u to have a good night. I checked my app and made sure all our info was correct and it way. They have rude employees! I rather have Domino's anyways.
I ordered online when I get to restaurant to pickup they haven’t even started my pizza. This place is going downhill
Worst experience ever . They all act like they hate their job and look miserable . Don’t place an order online and track the progress . It’s a waste of time . They themselves mark it was “ready/picked up” and when you go in to get it they make you wait an additional 30-40 minutes when it’s only you and one other person in the lobby . The people around here are all the same and these kind of ppl expect a tip? Y’all suck lol
Atmosphere: 1
Food: 1
Service: 1
So we are here at Skating World in Middlesboro, KY. Papa John screw up the order for this little girl’s birthday party and they lie to the grandma. Papa incompetent should be their name. Please stay away from Papa John 🤪
Atmosphere: 1
Food: 1
Service: 1
Bed manager service b rude to me under the phone and the messed up my order they give me the one pizza and this not the first time this happened already a few times
Atmosphere: 1
Food: 1
Service: 1
Order was way sooner than we thought. Delivery driver went above and beyond and food was fantastic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dipping Sauce, Knots, The Works, Cheesesticks, Rolls
Ordered take-out. Everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
This location never disappoints. On this particular visit, I was rushing home from a very busy evening and just used the mobile app and didn't notice the time. It actually put the pizza being finished after closing time, but they didn't seem to mind. They were super nice and friendly and the pizza was excellent as always. It's the best chain pizza in town.
Atmosphere: 5
Food: 5
Service: 5
In desperate need of a real Manager. After being on hold for 11 minutes gave up and called back asked to speak to the manager when the guy got on the phone sounded more upset he had to stop playing his game to take a call, and could care less that his business was going down the drain. To explain it in terms they might understand if I am on hold that long and it is their last line tied up that means over 10 minutes of zero nada orders being taken. This guy would be better suited passing out fiber drinks at the nursing home is his pace.
Atmosphere: 1
Food: 1
Service: 1
Very clean, help within a timely manner. Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Knots
Poor customer service. Would not recommend this store.
Restaurantji Recommends
Rudest staff I have ever encountered in my adult life. ?
Atmosphere: 1
Food: 1
Service: 1
Cannot say THANK YOU enough! Was in town recently for a family funeral, and we needed to feed a lot of people on short notice. I stopped in at 2:30 and placed a big order, and they didn't blink an eye about having it ready by 5. Not only that, they gave helpful advice about how to save money on the order, and were just unbelievably patient and kind. Even helped my mother and me carry the order to the car. Also, each pizza was made well; no cutting corners even on a large order. This crew saved the day and we were able to relax a bit and come together as a family without worry about cooking, etc. Will patronize you all from now on any time we're back in town and craving pizza. A heartfelt thank you!
Atmosphere: 5
Food: 5
Service: 5
It's my favorite place to get pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
We placed a pick up order an hour before they closed. They never notified us that our order was ready, so they took it upon there selves to canceled our order and told u to have a good night. I checked my app and made sure all our info was correct and it way. They have rude employees! I rather have Domino's anyways.
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: Carbs
Atmosphere: 4
Food: 4
Service: 4
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