I am pretty annoyed. Today I went to Middlesboro, KY Starbucks to get a Valentines Frappe. Once again, they didn't have any ice! This is personally the 4th time this has happened and I do not go to Starbucks regularly. This is the 4th time in about a 4 month span. I do not understand why they don't have an ice maker! Or if they do, and it keeps busting, get a different brand machine or something! It really stinks that this continues to happen and it seems, to the customers, nothing is being done to correct the issue once and for all. Other than at LMU, this is the ONLY Starbucks for miles! Fix the issue for petesake!
The young lady who helped me said that the Manager called them this morning saying to not sell frappes for the entire day. ON VALENTINES DAY! So yeah, I looked forward to treating myself on Valentines day with a Starbucks frappe only to get let down.
Katie Snyder
Get it together guys. I waited about 25 mins on 2 drinks to get made. And there was about 6 people behind the counter...this is exactly why I stopped coming there. They take to long to make drinks and don't even have the nerve to apologize to anyone. And they always seem to have attitudes.
paige delgado
Come in with my mom to get 2 hot chocolate One Americano with a splash of cream and one caramel macchiato they made the hot chocolate right but the Americano was wrong had asked them to remake it. She slammed the cup down on the counter told me to pour the cream in so she doesn’t mess it up. Proceeds to mess up. My caramel macchiato didn’t bother asking her to fix it because she gave me attitude and was being rude. Won’t be doing business there ever again and that’s at Food city Starbucks located in Middlesboro. I normally don’t do this, but that lady was rude for no reason
Caroline Wallace
The lady that took my order got my order wrong twice and even after saying she would remake it, I told her what it was. She still made the wrong thing again. The environment was very hostile and overstimulating. The workers weren’t paying much attention to whose orders were who’s and left many people confused without the right orders. The drinks also did not taste good compared to other times and the food also was very cold and not good either.
Kid-friendliness: they were rude to the younger people and the elderly.
Gotta love Starbucks. A little pricey bit worth it. I highly recommend Starbucks atmosphere is always nice. Service is always great. And my coffee is always perfect. If you come this way stop by and get you a drink
Atmosphere: 5
Food: 5
Service: 5
Stoney Wagers
Ferry bus
Atmosphere: 2
Food: 3
Service: 3
Madison G
I have to say, Kelsie has the brightest smile when she makes your coffee! She is so nice and so polite! Wish I could give her a 10 star rating! Thanks again for making my coffee with so much effort and time being.
Very friendly quick to serve. Can’t comment on the food but coffee was great
Atmosphere: 5
Food: 3
Service: 5
Rita Lawson A
I love Starbucks. My fav place to get coffee either on hot day or cold day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Gerlia Boatright
The girls are always so very sweet out there, and I've yet to get a bad drink from out there... Everytime the girls and i go there our drinks are made perfectly and jaedens drink is just crazy but they always makes it no questions asked.... I'd recommend going to anyone!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Nathaniel Yonts
Starbucks in places like this keep poor people poor.
I am pretty annoyed. Today I went to Middlesboro, KY Starbucks to get a Valentines Frappe. Once again, they didn't have any ice! This is personally the 4th time this has happened and I do not go to Starbucks regularly. This is the 4th time in about a 4 month span. I do not understand why they don't have an ice maker! Or if they do, and it keeps busting, get a different brand machine or something! It really stinks that this continues to happen and it seems, to the customers, nothing is being done to correct the issue once and for all. Other than at LMU, this is the ONLY Starbucks for miles! Fix the issue for petesake!
The young lady who helped me said that the Manager called them this morning saying to not sell frappes for the entire day. ON VALENTINES DAY! So yeah, I looked forward to treating myself on Valentines day with a Starbucks frappe only to get let down.
Get it together guys. I waited about 25 mins on 2 drinks to get made. And there was about 6 people behind the counter...this is exactly why I stopped coming there. They take to long to make drinks and don't even have the nerve to apologize to anyone. And they always seem to have attitudes.
Come in with my mom to get 2 hot chocolate One Americano with a splash of cream and one caramel macchiato they made the hot chocolate right but the Americano was wrong had asked them to remake it. She slammed the cup down on the counter told me to pour the cream in so she doesn’t mess it up. Proceeds to mess up. My caramel macchiato didn’t bother asking her to fix it because she gave me attitude and was being rude. Won’t be doing business there ever again and that’s at Food city Starbucks located in Middlesboro. I normally don’t do this, but that lady was rude for no reason
The lady that took my order got my order wrong twice and even after saying she would remake it, I told her what it was. She still made the wrong thing again. The environment was very hostile and overstimulating. The workers weren’t paying much attention to whose orders were who’s and left many people confused without the right orders. The drinks also did not taste good compared to other times and the food also was very cold and not good either.
Kid-friendliness: they were rude to the younger people and the elderly.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Pineapple Passionfruit Refresher
Gotta love Starbucks. A little pricey bit worth it. I highly recommend Starbucks atmosphere is always nice. Service is always great. And my coffee is always perfect. If you come this way stop by and get you a drink
Atmosphere: 5
Food: 5
Service: 5
Ferry bus
Atmosphere: 2
Food: 3
Service: 3
I have to say, Kelsie has the brightest smile when she makes your coffee! She is so nice and so polite! Wish I could give her a 10 star rating! Thanks again for making my coffee with so much effort and time being.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Pineapple Passionfruit Refresher
Had my seasonal Praline Pecan Latté with warm slice of Banana bread while my husband had a venti Vanilla bean frappé & pumpkin bread.
We absolutely LOVED just hanging out watching Fox news in the comfy leather chairs while we enjoyed our Starbucks at this location.
🎄Tis the season! ⛄
Dietary restrictions: Now offering Non-dairy milks at no additional charge.
Kid-friendliness: It's inside of the Food City Groceries Store & YES there's kid friendly drinks, juices etc 😊
Wheelchair accessibility: ♿ Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Overpriced and overrated!
Atmosphere: 1
Food: 1
Service: 1
Nice place
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Very friendly quick to serve. Can’t comment on the food but coffee was great
Atmosphere: 5
Food: 3
Service: 5
I love Starbucks. My fav place to get coffee either on hot day or cold day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
The girls are always so very sweet out there, and I've yet to get a bad drink from out there... Everytime the girls and i go there our drinks are made perfectly and jaedens drink is just crazy but they always makes it no questions asked.... I'd recommend going to anyone!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Starbucks in places like this keep poor people poor.
Peppermint hot chocolate can you say
Atmosphere: 5
Food: 5
Service: 5
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