Subway
485 N 12th St, Middlesboro
(606) 248-5464
Recent Reviews
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Honestly I’m very upset with subway at the moment. I ordered from them on DoorDash and they left out a Mountain Dew and chips. The food tastes fine but it feels like they don’t value their customers as much as they should when it takes them nearly 40 minutes to make an order and they don’t double check that they’ve given you everything you paid for.
Atmosphere: 1
Food: 1
Service: 1
I will not eat here again 😤 because I made a order online for two sandwiches one was for a footling tuna and the other was for a 6" ultimate BMT sandwich my receipt clearly saids the sandwich and I showed her my order and they did not make another sandwich, very poor customer service and they clearly was in the wrong , you can see the picture below
Service: 1
First visit, and had a great experience. Friendly staff, yummy food, and the restaurant cleanliness was better than average. I was disappointed however that Veterans are not recognized as at other Subways. This path builds consumer loyalty, and the owners should strongly consider adding it. Check it out for yourself and see what you think!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cookies
Last Straw Tonight, Rude employee wearing the number 30 was Arrogant and never took our order, the look of her ruined my appetite anyways, Go somewhere else,
Atmosphere: 1
Food: 1
Service: 1
Foods good but I found glass in my leftover subway cookie this morning after I ate it and it cut the back of my gums a little and I just checked the bag and I saw glass
Atmosphere: 1
Food: 3
Service: 2
Absolutely horrible service. The food isn't so bad if you can get the right employee to make it. I was there last night February 9th 2024 @ 6.30 p.m.. let me just tell you the tall brown haired girl that rang my niece up was the most rude public service employee I think I have ever come in contact. She was actually huffing and rolling her eyes because she was asked to make two separate orders and not add them together at the register. Then when she was asked for mayonnaise packets,that I would have more than happy to pay for, she did the same thing rolling her eyes never said thank u have a nice day never cracked a smile nothing. Just an Absolutely horrible person to have working with the public. She actually a lot worse than I can explain in this review. I left mad and in a bad mood. This is the subway in middlesboro ky off of 12th street just to make sure everyone know which subway I'm talking about.
Atmosphere: 1
Food: 2
Service: 1
Made 2 trips in one my first and my last! Employee was the rudest will never be back. Girl taking orders has no customer service professionalism at all so no the chicks mane but the rudest ever. Food wasn’t that bad I’ve had better at other subways.
Atmosphere: 1
Food: 3
Service: 1
Absolutely horrible service. The food isn't so bad if you can get the right employee to make it. I was there last night February 9th 2024 @ 6.30 p.m.. let me just tell you the tall brown haired girl that rang my niece up was the most rude public service employee I think I have ever come in contact. She was actually huffing and rolling her eyes because she was asked to make two separate orders and not add them together at the register. Then when she was asked for mayonnaise packets,that I would have more than happy to pay for, she did the same thing rolling her eyes never said thank u have a nice day never cracked a smile nothing. Just an Absolutely horrible person to have working with the public. She actually a lot worse than I can explain in this review. I left mad and in a bad mood. This is the subway in middlesboro ky off of 12th street just to make sure everyone know which subway I'm talking about.
Atmosphere: 1
Food: 2
Service: 1
I detected bias and racism towards black people black people beware when you go to Subway on Broadway! Black people do not go to Subway on Broadway! The three employees that are women that happen to be white women that work in the front or bias! ????
Atmosphere: 1
Food: 1
Service: 1
The have a metal barrier hiding meat section. I'm not able to see what they have to choose from l, I don't know if the food is fresh and I can't tell if they are giving the correct proportions. All around this was a terrible idea and I'm not going back untill then undo this change.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place makes me mad on a while different level. Hours 9am-10pm I believe. I usually try and come late around 9 or 9:30 these employees really have the nerve to close 30 mins to an hour before closing time. I tried to go in at 9:30 maybe or earlier, I walk in they’re already cleaning and closing up and say they’re closed… no you’re not but I just left anyways because I will cause a problem if I stay around with that attitude they had so I left said some tatsteful words and that’s it but both times I’ve came here they’ve been “closed” (when they aren’t actually even closed)
Parking: None
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Personal Cheese Pizza
I asked for little amount of manase she immediately started squeezing manase really quick and i had to stop her it was obviously to much and I told them basically that i would go ahead and take it to be nice but it had to much manase they started laughing at me at the corners of their mouth people should start telling them they messed it up food good would be better if they took more care with it
Love going here always have smiles on face and opinion on what tasted good on either sandwich I choose
Atmosphere: 5
Food: 5
Service: 5
They were so kind when my husband dumped my sprite on my lap we tried to clean it up as much as we could. They came out and help us to our rescue and we felt so bad but they made us feel better. Their staff is friendly can be and it’s a very nice place to take your family. I highly recommend the subway in Middlesboro.
Best sub sandwiches ever but the prices are to high
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