Starbucks

1405 N Grand Ave, Newport
(859) 810-3020

Recent Reviews

Michael Lachut

I visit this Starbucks location on my way to work every weekday morning when they are keeping up with a high volume of orders. My coffee is always consistent and the service is personalized. Shame on me that I don’t know the names of these employees (I believe managers) but the gentleman with glasses and the woman with blonde hair always shout “have a great day Michael” no matter where they are in the store. I work in the hospitality industry as a hotel GM and those small touch points go a long way. Kudos to the team at this location!

Atmosphere: 5

Food: 5

Service: 5

Barrett Philpot

Starbucks is always good.

Atmosphere: 5

Food: 5

Service: 5

Catherine Abdon

I go here everyday with my co-worker before work 5 days a week we order the same thing and out of those 5 days we might get what we ordered twice. Our order isn't complicated at all, there's no consistency at this location.

Atmosphere: 4

Food: 3

Service: 3

Beth Fryman

Great people and very friendly.

Kat

I was disappointed they had already ran out of Pistachio before the end of January. I wish they would offer Pistachio options year round.Staff was friendly and helpful. Restaurant and restrooms are clean. This location is popular for Mobil pickup as well as dine in. 4 dedicated Mobil pickup parking areas.Drive through not available here.Parking: Parking lot in front of restaurant. Some additional spaces available on side of building. 4 mobile pickup spots right up by the door.

Atmosphere: 5

Food: 4

Service: 5

David Grubbs

Kid-friendliness: The barista was very friendly and sociable. Easy to have a conversation with.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème

Robin Smith

Awesome

Atmosphere: 5

Food: 5

Service: 5

Jim

I came here for a coffee date in 2019 that turned into one of the greatest relationships of my life, I came back again recently with this same special person on our anniversary.We spent 3 hours in a quiet enjoyable atmosphere simply enjoying each other's company.We were never bothered or rushed, and there was plenty of seating to ensure that no one was denied a seat.I ordered a hot chocolate with heavy cream and a hint of peppermint for that nice seasonal flavor and they delivered a perfectly balanced drink.All in all, I will be back, as I am every week, for as long as they continue their incredible customer service.

Atmosphere: 5

Food: 5

Service: 5

k rumker

Got my first ever almost cold cup of coffee from Starbucks it was just a plain black coffee. I would of went back but was already on the highway. The drink my wife ordered was the normal very hot beverage you would normally get.

Atmosphere: 4

Food: 2

Service: 5

Don D.

Waited 20 minutes for a mobile order that was never made and they were rude when I brought it ti their attention

Jeannette Derrick

These employees are great. They greet everyone ❤️

Atmosphere: 5

Service: 5

Kayla Dawson

I love all of you so much especially the theys and the gays ??

Atmosphere: 5

Food: 5

Service: 5

Gustin Cleary

This is a cute Starbucks with standard quality drinks.The barista talked me into trying a new drink style doing a flat white with blonde espresso which has become s new favorite.Extra stars for quality, kind, attentive staff and attentions to detail.

Atmosphere: 5

Food: 5

Service: 5

Karen Castle

When a drink comes with a topping on it and you order extra on the mobile app they add absolutely no topping, when a drink doesn't come with a topping and you pay 50 cents extra to get a topping on it they don't put any topping on it. They don't read the tickets to see if any drink is customized and this happens about 7 out of 10 times so it's not a one time thing. The coffees aren't cheap to begin with, but you are paying to have your drink correct and the staff and managment at this location do not care. I've called corporate to let them know about the continual sub par service and it only got better for like 2 weeks. I was there yesterday and yet again they didn't read the ticket and put no topping on my drink that I paid extra to have on it.

Service: 2

Virginia B.

Fabulous latte but kinda sad to see that place so empty every time I go. Evidently everyone just uses the app now and does pick up.

Atmosphere: 3

Service: 5

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