Great food and friendly staff! I had the western melt and the tots with the sauce on them. They were 10/10! đ
Emily Heath
Cashier was literally on the phone while we waited in line, then just stared at us waiting for us to order. We left.
Atmosphere: 1
Service: 1
Z
Very clean for such a busy area, pat was unbelievable with everything from order taking to making peoples day, before us pat made a little girls day by just letting her joke with him, then did the same with my daughter, my 9 year old just said âthe nicer restaurant donât have people nice like himâ yall need to further look into this man and give him the recognition he deserves
Atmosphere: 5
Food: 5
Service: 5
G Doloroso
We had such a great experience here! From the moment we walked in, the staff was warm and welcoming. Joyce went above and beyond to make sure everything was perfect â she gave us great recommendations, checked in often, and made us feel right at home.
The food was amazing. The chef even came out personally to greet us and offered a sample dish, which was a really nice surprise and showed how much pride they take in their work.
Highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
Nema Etebar
My visit to Tom and Chee was fantastic, and it was made even better by the incredible service from Joyce. She didn't just serve us; her warm and welcoming presence made us feel completely at home. Her friendly demeanor and genuine care truly set her apart. Joyce is a gem and a huge reason we'll be back!
Atmosphere: 5
Food: 5
Service: 5
Daniel Vogt
Group went to the restroom before ordering. Shortly after I ordered we were asked to leave for allegedly threatening the manager despite claims from the manager that we ignored her yet still threatened her. Horrible behavior from all staff members.
Atmosphere: 1
Service: 1
Floyd Carson
The food was great and prepared to order. We love coming to Tom and Chee in Newport. The Ohio River views offer a great outside area to walk after eating too!
Atmosphere: 5
Food: 5
Service: 5
Andrew Howard
Very good food.
Atmosphere: 5
Food: 5
Service: 5
Alyssa
Everything was delicious, down to the kids grilled cheese! The half salad and half sandwich was filling! I got the Caesar salad with a ham and pepper jack sandwich with peppers, onions and it was sooo good! Had pesto for the side but it didnât need it! It was flavorful without it!
An absolute must visit anytime youâre in Newport, Kentucky⊠customizable grilled cheeses with soups to dip inâŠ
Atmosphere: 3
Food: 5
Service: 5
Jenna Reacher
Fire the woman working here!! With the bleach RED hair. She is SO disrespectful towards the customers. Such a smart Alec. She has NO warmth or welcoming just aggressive abrasive attitude. I would NOT want this woman working with my customers! I promise you she is killing this business. And I see a few people in the time I was waiting for my food walk out⊠Food is always exceptional!!
Holly Lanham
Took a very long time to get waited on. Even longer to get the food. E The employees were very rude! The whole restaurant was dirty and the bathrooms were disgusting!
Atmosphere: 1
Food: 1
Service: 1
Katie Rychener
We visited the restaurant today for the first time. We had a really great experience. The manager was great about communicating with us. Another employee was very attentive to our family of 6 (3 adults, 3 children). Our salads were really excellent. 5 stars. âïž Thank you for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Eva -
Great sandwiches. Convenient to the Aquarium. and reasonably priced.
Great food and friendly staff! I had the western melt and the tots with the sauce on them. They were 10/10! đ
Cashier was literally on the phone while we waited in line, then just stared at us waiting for us to order. We left.
Atmosphere: 1
Service: 1
Very clean for such a busy area, pat was unbelievable with everything from order taking to making peoples day, before us pat made a little girls day by just letting her joke with him, then did the same with my daughter, my 9 year old just said âthe nicer restaurant donât have people nice like himâ yall need to further look into this man and give him the recognition he deserves
Atmosphere: 5
Food: 5
Service: 5
We had such a great experience here! From the moment we walked in, the staff was warm and welcoming. Joyce went above and beyond to make sure everything was perfect â she gave us great recommendations, checked in often, and made us feel right at home.
The food was amazing. The chef even came out personally to greet us and offered a sample dish, which was a really nice surprise and showed how much pride they take in their work.
Highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
My visit to Tom and Chee was fantastic, and it was made even better by the incredible service from Joyce. She didn't just serve us; her warm and welcoming presence made us feel completely at home. Her friendly demeanor and genuine care truly set her apart. Joyce is a gem and a huge reason we'll be back!
Atmosphere: 5
Food: 5
Service: 5
Group went to the restroom before ordering. Shortly after I ordered we were asked to leave for allegedly threatening the manager despite claims from the manager that we ignored her yet still threatened her. Horrible behavior from all staff members.
Atmosphere: 1
Service: 1
The food was great and prepared to order. We love coming to Tom and Chee in Newport. The Ohio River views offer a great outside area to walk after eating too!
Atmosphere: 5
Food: 5
Service: 5
Very good food.
Atmosphere: 5
Food: 5
Service: 5
Everything was delicious, down to the kids grilled cheese! The half salad and half sandwich was filling! I got the Caesar salad with a ham and pepper jack sandwich with peppers, onions and it was sooo good! Had pesto for the side but it didnât need it! It was flavorful without it!
Atmosphere: 5
Food: 5
Service: 5
Grilled cheese dougnuts are next level!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
An absolute must visit anytime youâre in Newport, Kentucky⊠customizable grilled cheeses with soups to dip inâŠ
Atmosphere: 3
Food: 5
Service: 5
Fire the woman working here!! With the bleach RED hair. She is SO disrespectful towards the customers. Such a smart Alec. She has NO warmth or welcoming just aggressive abrasive attitude. I would NOT want this woman working with my customers! I promise you she is killing this business. And I see a few people in the time I was waiting for my food walk out⊠Food is always exceptional!!
Took a very long time to get waited on. Even longer to get the food. E
The employees were very rude! The whole restaurant was dirty and the bathrooms were disgusting!
Atmosphere: 1
Food: 1
Service: 1
We visited the restaurant today for the first time. We had a really great experience. The manager was great about communicating with us. Another employee was very attentive to our family of 6 (3 adults, 3 children). Our salads were really excellent. 5 stars. âïž Thank you for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches. Convenient to the Aquarium. and reasonably priced.
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