Tropical Smoothie Café – Misleading Pricing and Disappointing Experience
After my gym session, I decided to stop by Tropical Smoothie Café for a quick protein shake. I saw an ad on the window for the Peanut Butter Paradise smoothie, which caught my attention. The price on the sign was around $7.59, which seemed reasonable.
When I walked in, I told the employee I wanted that smoothie—but with a couple of small changes: remove the yogurt, add strawberries, and include one scoop of protein. That’s it. No other modifications.
To my surprise, when I got to the register, the total came out to almost $12.
I understand that substitutions can affect pricing, but nearly doubling the cost for minor changes is unreasonable. What’s more frustrating is that the employee didn’t explain the extra charges or offer any clarification—they just rang it up. It felt misleading, especially when I specifically ordered based on the ad in the window.
I won’t be coming back. There’s a nearby spot right next to the gym that offers great protein shakes for half the price. I wish this business the best of luck, but for me, it’s just not worth paying almost $12 for a basic smoothie—especially not after every workout.
Allah Amor
Fast, Friendly, and clean!
Atmosphere: 5
Food: 5
Service: 5
Rachel T
The Staff was super friendly and the food was delicious. We ordered breakfast and smoothies and everything was wonderful. The food was hot and tasty and the smoothies were delicious! it was a great way to start our day! The staff was on top of things and made everything just right!
Atmosphere: 5
Food: 5
Service: 5
TRE
Be better than smoothie king
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie
Kyle Newman
Great Service and my smoothie was fantastic: Natalie did a great job Thank you!
Kylie
I’ve loved every single smoothie I’ve ordered from here! The service is so quick and Natalie was very friendly! She gave a lot of good suggestions off the menu! Definitely recommend!!
Nadia Newman
Natalie is amazing! Every time I come to Tropical Smoothie, she’s always so friendly and welcoming. The service is fast, and my order is always perfect. It’s always a great experience thanks to her!
Ta'Tiana Warner
EVERY time Natalie makes my drink it taste funny. I’m going to just start going to a different Tropical Smoothie Cafe if I see her. She’s nice, but she does a horrible job every time!
Amy Antonio
Ten stars!!!! Such a good smoothie and food shop!!!! Definitely really good 👍
Sherry See
The chai oatmeal pudding is phenomenal. The store is in a good location with plenty of free parking. The store is clean and well maintained. Friendly staff and Great service. Definitely recommend!
I’m absolutely addicted to the açaí bowls at Tropical Smoothie Cafe—they are hands down the best! The fresh ingredients and perfect balance of flavors keep me coming back for more. On top of that, the staff is always so friendly and kind, which makes every visit even better. Whether I’m grabbing a quick snack or a smoothie, the service is consistently incredible. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Mina Shen
Great food, friendly staff, and lots of deals online
Atmosphere: 5
Food: 5
Service: 5
Natalie Newman
I recently visited this Tropical Smoothie Cafe location and had an amazing experience! The atmosphere was vibrant, welcoming, and clean! Their menu offers such a wide variety of smoothies and food options, with many healthy option! I tried the Bahama Mama smoothie and it was absolutely delicious, bursting with tropical flavors. I also got the chicken bacon ranch, my favorite food item which is always prepared the same every time! They are so consistent! The staff was friendly and efficient, ensuring that my order was prepared quickly. Overall, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
aimee badinger
Food quality control subpar. Made my entire kitchen smell of burnt food. Inedible to say the least. Do better.
Tropical Smoothie Café – Misleading Pricing and Disappointing Experience
After my gym session, I decided to stop by Tropical Smoothie Café for a quick protein shake. I saw an ad on the window for the Peanut Butter Paradise smoothie, which caught my attention. The price on the sign was around $7.59, which seemed reasonable.
When I walked in, I told the employee I wanted that smoothie—but with a couple of small changes: remove the yogurt, add strawberries, and include one scoop of protein. That’s it. No other modifications.
To my surprise, when I got to the register, the total came out to almost $12.
I understand that substitutions can affect pricing, but nearly doubling the cost for minor changes is unreasonable. What’s more frustrating is that the employee didn’t explain the extra charges or offer any clarification—they just rang it up. It felt misleading, especially when I specifically ordered based on the ad in the window.
I won’t be coming back. There’s a nearby spot right next to the gym that offers great protein shakes for half the price. I wish this business the best of luck, but for me, it’s just not worth paying almost $12 for a basic smoothie—especially not after every workout.
Fast, Friendly, and clean!
Atmosphere: 5
Food: 5
Service: 5
The Staff was super friendly and the food was delicious. We ordered breakfast and smoothies and everything was wonderful. The food was hot and tasty and the smoothies were delicious! it was a great way to start our day! The staff was on top of things and made everything just right!
Atmosphere: 5
Food: 5
Service: 5
Be better than smoothie king
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie
Great Service and my smoothie was fantastic: Natalie did a great job Thank you!
I’ve loved every single smoothie I’ve ordered from here! The service is so quick and Natalie was very friendly! She gave a lot of good suggestions off the menu! Definitely recommend!!
Natalie is amazing! Every time I come to Tropical Smoothie, she’s always so friendly and welcoming. The service is fast, and my order is always perfect. It’s always a great experience thanks to her!
EVERY time Natalie makes my drink it taste funny. I’m going to just start going to a different Tropical Smoothie Cafe if I see her. She’s nice, but she does a horrible job every time!
Ten stars!!!! Such a good smoothie and food shop!!!! Definitely really good 👍
The chai oatmeal pudding is phenomenal. The store is in a good location with plenty of free parking. The store is clean and well maintained. Friendly staff and Great service. Definitely recommend!
Restaurantji Recommends
Wonderful service and great Smoothie Bowls!
I’m absolutely addicted to the açaí bowls at Tropical Smoothie Cafe—they are hands down the best! The fresh ingredients and perfect balance of flavors keep me coming back for more. On top of that, the staff is always so friendly and kind, which makes every visit even better. Whether I’m grabbing a quick snack or a smoothie, the service is consistently incredible. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great food, friendly staff, and lots of deals online
Atmosphere: 5
Food: 5
Service: 5
I recently visited this Tropical Smoothie Cafe location and had an amazing experience! The atmosphere was vibrant, welcoming, and clean! Their menu offers such a wide variety of smoothies and food options, with many healthy option! I tried the Bahama Mama smoothie and it was absolutely delicious, bursting with tropical flavors. I also got the chicken bacon ranch, my favorite food item which is always prepared the same every time! They are so consistent! The staff was friendly and efficient, ensuring that my order was prepared quickly. Overall, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Food quality control subpar. Made my entire kitchen smell of burnt food. Inedible to say the least. Do better.
Atmosphere: 1
Food: 1
Service: 1
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