Cold Stone Creamery

451 Jordan Dr Ste C, Paducah
(270) 443-1117

Recent Reviews

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Kevin McAllister Sr

My first time back after awhile purely because I was too lazy but decided to treat myself last night and glad I went will be back there today as soon as they open

lea clendenin

Isabella and Gabrielle went above and beyond to make sure my nephew with food allergiescould safely have some ice cream. Thank you so much!!!

Beth McLane

Fantastic service! I have a child with food allergies and they helped me find a safe flavor and toppings for him. They were so attentive and helpful. Nicest young people I’ve met in a long time! Thank you, Gabrielle and Isabella! We will definitely be visiting again.

Fatima Sanchez

The place is nice, it's a shame the employees are a bit rude. We ordered the exact same thing and received something different.

Kelly Marie

I guess this place has changed since I first went to a Stone Cold Creamery in Houston in the 2010s. The portions used to be huge and you’d get a waffle cone by default. Now, you’re going to pay nearly $10 for the tiniest serving size in a cup.

Kyle Wise

Love the ice cream and the owners are good people here as well. Would highly recommend!

JeffreyMiller100

**DONT WASTE YOUR MONEY HERE!!!!** Rude manager fired an employee for not being able to come in and cussed out a MINOR over the phone. Employees are notoriously racist and discriminatory. Hostile environment and terrible service, do NOT waste your money here.

charles okolie

Here is my best ice cream.

Monyet

Good icecream and many options for toppings. The staff looked cute and mouth watering.

Bryan Earley

Amazing ice cream of any flavors here, be sure to go eat here whe in Paducah

Atmosphere: 5

Food: 5

Service: 5

Beeker vDubs

Great place to get some ice cream ...the pumpkin volcano waffle cone was straight amazing

Atmosphere: 5

Food: 5

Service: 5

Jameson York

Love this place. Wife and I love stopping here when we are headed home. Many flavors and options to choose from.

Atmosphere: 5

Food: 5

Service: 5

South

Staff were helpful and friendly. Store and bathrooms were clean. Disappointed with the ice cream. My wife’s Oreo was too soft for a cone and had more of the cream vs. cookie. I had the chocolate and it was okay.

Atmosphere: 4

Food: 3

Service: 5

Elizabeth Gray

We came at 8:15 on a Sunday night. The 2 girls manning the front were amazing. They were working as hard and as fast as they could while more and more people kept pouring in. There was a third girl who was working and she had been told to go home by the manager while the place had a line out the door. The two up front were exhausted and overwhelmed. When I asked where their manager was I, was told she was on vacation but made the call to cut staff when they were so clearly overwhelmed and doing the best they could. They ran out of several items and when I tried to pay with cash, the drawer popped and there was no change because the safe was broke. It’s a holiday weekend. I used to run/manage this place under the previous owners and I’m so sad to see that the care of the workers, the ones that make this place run when its owners and managers are off lack the consideration that on Labor Day weekend, when it’s hot and people will want a cold treat, the place is left with a skeleton crew and cutting staff seemed to be a great idea. That’s not fair. They were wonderful and they were struggling. And kept going. Rethink your managing skills some.

Atmosphere: 2

Food: 5

Service: 5

Richard Lentz

This is to the prior post of Briona Harris. As the owner , i'm sorry if you felt disrespected , but you and you friend were greeted when you came into our store. You and your friend were not at the counter to be waited on , you were at the back of the lobby looking at menu options while laughing and having a good time. The other lady was ready with her order , so we took her order. Then one of you went to the restroom , then left without ordering anything. Sorry for the misunderstanding , but just felt we needed to add our side. Thank you.

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