Firehouse Subs West Park Plaza

Always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero Sub

Food was amazing gotta try the brisket

Atmosphere: 5

Food: 5

Service: 5

Best place in Paducah to get a sub

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer, Club on a Sub, Firehouse Hero Sub, Prime Rib Steak Sub, Firehouse Steak \u0026 Cheese

Dietary restrictions: Ask

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Italian

It’s like people don’t listen. Asked for double pickles and made sure they heard me and still got no pickles. Not even worth going back inside cause I’ll just go someplace else now.

Atmosphere: 1

Food: 1

Service: 1

Thanksgiving sub was cold

Atmosphere: 3

Food: 1

Service: 2

No one was in the restaurant at 7:10pm when we came in. We stood at the counter while the three workers stared at a package of bulk bread. After a couple minutes, one worker walked out with trash. The other two stood there staring at the bread. Both turned around and looked at us in front of the order spot/register. After four minutes without either worker taking 4-5 steps over to take our order, we left.

I honestly recommend to all looking for a good meal!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: New York Steamer

The best subs hands down.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer

I watched them kick out a first responder to fix a TV. Disgusting. The people your business Is literally for, you disrespected. Never again will I give a dollar or set foot in. Good job.

Atmosphere: 1

Food: 1

Service: 1

Just ordered L sandwich a steak and cheese no vegetables and I’ll waited for 30 minutes ?

Atmosphere: 3

Food: 4

Service: 2

We bought 5 subs and 2 bags of chips. 3 subs were made wrong. I understand mistakes are made but i have tried calling in to talk to manager and no one answers the phone. Last visit prior to this one i was told by associate they do not answer calls after 8pm.

I really love Firehouse subs, but today I ordered online and when I went to pickup my order I was not acknowledged and was completely ignored when I came in. My order was sitting on the counter so I took it and left. I ordered 3 sandwiches and one of them was not the right sandwich that I ordered and was smothered in Mayonnaise and it wasn’t supposed to have it on it. The Firehouse hero didn’t have roast beef on it and had very little meat. I was very disappointed to say the least.

Atmosphere: 4

Food: 2

Service: 1

Great customer service and delish food.

Atmosphere: 5

Food: 5

Service: 5

I love the subs here, best in town but when I pick up and drive 15min across town, I expect to get my pickle, that I clearly checked when ordering on-line. Maybe 1 out of 5 orders they may get it right. I check my orders when I pick up but my wife usually grabs it on the way home and has the kids, so it’s the last thing on her mind. Sandwiches are great but the kids working there aren’t that friendly and seem to not know what a pickle is.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: New York Steamer, Firehouse Meatball Hot Specialty Sub Pairs