Los Amigos Mexican Restaurant
5135 Hinkleville Rd, Paducah
(270) 575-3285
Recent Reviews
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Wonderful food and service at this restaurant! I had a good size take out order for my daughter’s first birthday party and the owner and his team put together an amazing package for the party and it was a huge hit! When dining in the service has always been top notch as well! Can’t recommend this place enough!
Atmosphere: 5
Food: 5
Service: 5
Food was mediocre, service was about the same , atmosphere there was none basically, come in sit down order and done ! Bathrooms were not the cleanest and cost was fairly expensive for what we had compared to other local Mexican restaurants. 7/10 rating
Atmosphere: 3
Food: 3
Service: 4
Best Mexican food in Paducah
Customer service was great an the food was absolutely delicious!!
Atmosphere: 5
Food: 5
Service: 5
Food, service great. Tasty food!!! They are stared on my map, so I will return. No hesitation.
Atmosphere: 5
Food: 5
Service: 5
Just had one of the worst experiences I’ve ever had at this store, me and my boyfriend had sat down to eat a late lunch, we had my niece with us so we decided Mexican was easy, fast and would be ok for all of us, you know since it’s a family restaurant. We sit for 10 minutes before we even get our drink orders taken, another 15 mins before we get an update on our food. ALL WHILE the table next to us was blaring sexually explicit music off of their phone. We turned on YouTube and had my niece put her AirPods in, both of them by the way, so finally my boyfriend spoke up and politely asked her to turn off the music blaring about sex and in the club and thinking about making love and all this other nasty nasty stuff. Right after we get our food we noticed not only have we waited 30+ mins in an almost completely empty restaurant, to get our food, but his order is wrong! The waitress who kept coming to the table who was blaring music and had kids running around the restaurant, we had noticed it was her family of some sorts. As soon as we said something about the music one of the kids from the other table THREW PAPER at my niece. Finally I was done, asked the server to take his food off the bill and get us boxes so we could just leave. Now mind you nothing was said about the music by an employee or manager to the lady blaring music and letting her children run wild. Not to mention the server was giving the table we had issues with free meals, continued to ask them if they wanted anything and she could “hook” them up. Oh and on top of that, the server we dealt with told us THE KITCHEN WORKERS WERE LEARNING HOW TO COOK? Excuse me? Like I said one of the worst experiences I’ve ever had in this restaurant and me and my friends and family frequent this restaurant but we will definitely NOT be back.
Atmosphere: 1
Food: 1
Service: 1
I have eaten here several times before but this time it was horrible. Ordered mixed fajitas they came to the table looking like the meat was steamed and had no seasoning.
Atmosphere: 5
Food: 1
Service: 5
I wish I took a picture of the food. I took my friend out for her birthday. We both ordered mixed fajitas and they were terrible. Under cooked. No seasoning. Very disappointed. Will not be back.
Atmosphere: 3
Food: 1
Service: 3
Never disappoints. They're now offering agüachile!
Atmosphere: 5
Food: 5
Service: 5
Can’t say enough good things about this place. I’m here at least once a month because the food is so good and everyone is so friendly. I’ve yet to have a bad experience. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Poor experience at this restaurant! Food was incorrect not once, twice, but three times. I ended up telling them to just keep my order and didn’t have a meal. When I told the manager what happened and that we wouldn’t be back she responded with “okay”.
Atmosphere: 1
Food: 1
Service: 1
This restaurant should not be considered a Mexican restaurant. Food is very bland, atmosphere is very Americanized. My rice was served in a bowl like I was at an Asian Cuisine or pasta house.
Atmosphere: 1
Food: 1
Service: 1
We have been coming to the restaurant for YEARS!!!! We drove over 45 minutes to come and eat at the establishment, we were super excited to dine with you all tonight. However, when we entered the restaurant and told the host how many were in our party, and that we wanted a booth (which has never been a problem before, the lady running the cash register (not the host) rudely interupted the host to inform us that there is a new policy that no more than 4 in a booth (Our party consisted of me and my husband 2 older children and two very small children, again this has never been an issue before). Her attitude and customer service was completely subpar, she has zero business being in the front of the house with such a lousy and rude disposition, she cost your company easily $200 dollars in sales today because she wouldn't accommodate a family who required a booth with 2 small children (like seriously I don't think 2 small kids take up that much room and it hardly compares to the 9 people she claimed were crammed into a booth(also speaking bad about past customers in front of the whole restaurant is not a good look). We always loved this place because it felt very family orientated and friendly...We did not feel welcome at all today!!!! We probably won't be back for a long time if at all and that is such a shame because we always loved the warmth and heart of this restaurant so much, it is what made you all stand out as a business in an area with so many options. I really hope that additional training is given to the front of house staff, we could totally see how uncomfortable it made the gentleman who was a host to have this woman interrupt him so rudely, it's clearly a conflict to have your cashier interfering and interjecting herself in a position she's not working. Perhaps you should post this new policy on the door so that no one has to deal with this employee ever again. Maybe her talents are better served in the back of the house and that would be more appropriate for someone with such a lack of people skills. It's a shame to see out front acting like that when we know this is not what this establishment stands for. Bring back the Los Amigos with heart!
It's been a while but it was good
Got hustled here again. They have increased menu prices without changing the menu. That's fine, tariffs suck. But, the cashier has a nasty attitude about telling you about the posted sign. I was not told that the upcharge for getting a kids meal had also gone up and that there's a fee for using a card. She told me it says there's a fee on the receipt. It's 2025, I need to know before I order. Granted it's small, but what would have been $9 on menu prices turned into $19 and she was still snippy about the credit card fee and the kids meal fee. Why did it go up too? Ask about prices before you order.
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