McDonald's
3955 Hinkleville Rd, Paducah
(270) 444-2044
Recent Reviews
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Miss robins deserves a raise. 12-28-25 she mixes professionalism.
With some of the sweetest customer service i've ever seen.
Atmosphere: 5
Food: 4
Service: 5
I ordered a 10-piece chicken McNugget meal and then use 6,000 points for another 10-piece McNugget I did not get the second one every time I go here something is missing I didn't even get a straw as usual do not go here
First they had no idea where any order went and tried to hand us like 3 different orders walking around clueless and my fries were cold well one order the other order wasn't done and for some reason stacking a sandwich is so difficult I shouldn't have to take my sandwich apart and put it back together to eat it it's unacceptable service so I will add this one to the list of McDonald's I won't be going back to
Atmosphere: 1
Food: 2
Service: 1
Nice place but don’t eat there always ..
It will kill u ..
Atmosphere: 5
Service: 5
Be careful putting in a breakfast mobile order after 10:00. Arrived well before 10:30 waited in line for more than 10 minutes and was told it's too late. I already paid and talked to the window before 10:30.
Atmosphere: 1
Service: 1
I seriously love coming to this McDonald’s. If I’m by myself or with my husband or granddaughters, the cashier and other workers are so nice to us.
Atmosphere: 5
Food: 4
Service: 5
Waited about ten minutes after ordering on kiosk. Saw mcmuffin being made...lady carried it around in her hand while talking on the phone. Was barely warm by the time I got it. I told her I had been there for over ten minutes. She said she had also...not sure what that meant. There seemed to be a lot of employees although e eryone was very slow pace and not much was getting done. Had to be very poorly managed.
Atmosphere: 1
Food: 2
Service: 1
Always mess my food up but they always make it right somehow
Slow, messed up an order. Ordered two daily double meals, they forgot the McDoubles.
Atmosphere: 1
Food: 2
Service: 1
Doordasher here trying to pick up an order, was denied entry to the lobby at last minute, and was forced to be in a line for over 20 minutes with not that many people even in the line! I hope corporate sees this message and fixes this for any future people, also worry for my customer because of all of the bad reviews here...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered on the app 10 minutes in advance of arrival, no one behind me in the drive thru and I was asked to go to a parking place and it was 10 more minutes waiting on 3 happy meals, nothing special, no changes to the normal order. 2 different employees came with bags and asked me what I ordered and went to the next car. Why order on the app? Why would I think my order would get to me quicker if I ordered in advance of my arrival... Not fast food (I was not the only car to be asked to pull up, or go park
Atmosphere: 1
Food: 5
Service: 1
Had the best experience this morning at 05:30 am. Great customer service, super outgoing, friendly bubbly and helpful. I'm from Kansas, but next time I'm here I'll go again. Would like to give 10 atars
Atmosphere: 5
Food: 5
Service: 5
Walked in a there was no line. Waited nearly 5 minutes to be acknowledged. Placed my order, was handed a cup and went to get my drink. Napkins were everywhere, there was no ketchup in the dispenser. The entire section was a mess of spilled drinks, melted ice. Then a young kid comes up and places his shoes on the counter. I go to counter and inform the staff.
After a 13 minute wait my warm food arrived. I look over and counter was still a mess. After eating I went and reported this to manager and looked back in the kitchen and it was in the same condition as the counter.
This is a nice restaurant, but the management needs to find other employment opportunities. They clearly don’t know how to manage.
Atmosphere: 1
Food: 3
Service: 1
Terrible service. Waited 15 minutes for a daily double meal.
Atmosphere: 3
Food: 3
Service: 1
It was a lot better this last time everyone's order was correct & hot still does need some cleaning & short staffed. We enjoyed our food thank you
Atmosphere: 5
Food: 5
Service: 5
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