Dirtiest Panera we’ve ever been to. Garbage cans overflowing outside, bathrooms not clean. Management should be on top of this all throughout the day. Poorly maintained
Atmosphere: 1
Food: 3
Service: 2
Tonatiuh Catalá
Excellent service, kind and caring staff in Paducah. I love it !
Atmosphere: 5
Food: 5
Service: 5
abel munguia
The bread is snow fresh sometimes it's maybe for 3 days old the people is no gentleman and don't help with nothing at all the place is not clean bathroom is not clean
Atmosphere: 1
Food: 3
Service: 1
Tamara
Not very clean. Restrooms are not serviced and the ceiling vents near the kitchen area are full of dirt. Needs a deep clean!
Atmosphere: 2
Food: 4
Service: 4
George Gibson III
The light for the sign was out when we arrived. There were not many people around during the dinner hour. We ordered our food and started looking around. The floor was sticky. The beverage station needed cleaning months ago…food and scraps on the dining room floor….I peeked into the food prep area. Yikes. Exit stage one. We left without eating, danger Will Robinson. I didn’t go into the washroom, nightmares not needed. Visit summary: DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
James Sellers
Do not come to this Panera if you are limited on time. Slowest I've ever been to and I've been to several locations in different states Over 25 minutes in the drive thru. Very unprofessional taking order. Will not come back
Atmosphere: 1
Food: 1
Service: 1
Erica Jacobs
Love their squash soup even though their prices are slightly high was very sad to see that our local Paducah Panera is not participating in Veterans Day this year
Scott Allen
Dirty restroom.
Atmosphere: 1
Food: 4
Service: 3
Vi Forever
Our Panera here in Paducah has gone WAY down hill. I decided to eat here on my lunch break, and had to wait in an empty line for 37 minutes before they would take my order. I have a 30 minute lunch break guys. AND I ordered ahead!
Atmosphere: 2
Food: 5
Service: 2
Abraham Anderson
This is the worst Panera I've ever been to. It was 20 minutes after the order was placed before we got the food, even though the restaurant was mostly emptied.
Panera Bread continues to be one of my go-to spots for a quick yet fresh meal, and my recent visit was a good experience overall. The restaurant itself was clean, bright, and inviting, with plenty of comfortable seating and a relaxing atmosphere. The ordering process was easy, and the staff behind the counter were both friendly and attentive, offering helpful suggestions and making sure my order was accurate.
The menu is always impressive with its range of soups, salads, sandwiches, and bakery items. I especially enjoyed the pick-two option, which allowed me to try both the broccoli cheddar soup and a turkey sandwich. Both were flavorful and felt freshly made. Their bread and pastries are consistently a highlight — soft, warm, and delicious.
That said, there were a few areas for improvement. The wait time for food was a bit longer than expected for a casual café, and a couple of tables in the dining area hadn’t been cleared quickly, which took away slightly from the otherwise clean environment. Additionally, some menu items, while tasty, can feel a bit pricey compared to similar restaurants.
Overall, Panera offers fresh food, a welcoming space, and attentive service, making it a solid 4-star choice.
Tori Foden
There were only a few people working but they were sooo fast. we were early for our pick up order and they had it ready to go for us anyway. they were super friendly and welcoming and the food was the best I've had from panera in a while!! we had a couple modifications because of a vegan and kids in our group, but they had everything perfect
Atmosphere: 5
Food: 5
Service: 5
Ginger Mills Alvarez
Always friendly to me and never had bad food there.
Atmosphere: 5
Food: 5
Service: 5
1337blackone
one of the nicer chain restaurants. worth a try if you haven't yet and the service at this location has always been good
Atmosphere: 5
Food: 5
Service: 5
Addison Herrick
Stopped here during a roadtrip around 8pm, out of the 4-5 workers 3 of them made eye contact with us waiting to order and not one of them came up serviced us in the 15 minutes we waited. They instead started mopping the floor an hour before close. We had to order online then wait for another 20-30 minutes in a very non busy Panera for our food. Overall very rude customer service, would not recommend.
Dirtiest Panera we’ve ever been to. Garbage cans overflowing outside, bathrooms not clean. Management should be on top of this all throughout the day. Poorly maintained
Atmosphere: 1
Food: 3
Service: 2
Excellent service, kind and caring staff in Paducah. I love it !
Atmosphere: 5
Food: 5
Service: 5
The bread is snow fresh sometimes it's maybe for 3 days old the people is no gentleman and don't help with nothing at all the place is not clean bathroom is not clean
Atmosphere: 1
Food: 3
Service: 1
Not very clean. Restrooms are not serviced and the ceiling vents near the kitchen area are full of dirt. Needs a deep clean!
Atmosphere: 2
Food: 4
Service: 4
The light for the sign was out when we arrived. There were not many people around during the dinner hour. We ordered our food and started looking around. The floor was sticky. The beverage station needed cleaning months ago…food and scraps on the dining room floor….I peeked into the food prep area. Yikes. Exit stage one. We left without eating, danger Will Robinson. I didn’t go into the washroom, nightmares not needed. Visit summary: DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
Do not come to this Panera if you are limited on time. Slowest I've ever been to and I've been to several locations in different states Over 25 minutes in the drive thru. Very unprofessional taking order. Will not come back
Atmosphere: 1
Food: 1
Service: 1
Love their squash soup even though their prices are slightly high was very sad to see that our local Paducah Panera is not participating in Veterans Day this year
Dirty restroom.
Atmosphere: 1
Food: 4
Service: 3
Our Panera here in Paducah has gone WAY down hill. I decided to eat here on my lunch break, and had to wait in an empty line for 37 minutes before they would take my order. I have a 30 minute lunch break guys. AND I ordered ahead!
Atmosphere: 2
Food: 5
Service: 2
This is the worst Panera I've ever been to. It was 20 minutes after the order was placed before we got the food, even though the restaurant was mostly emptied.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Panera Bread continues to be one of my go-to spots for a quick yet fresh meal, and my recent visit was a good experience overall. The restaurant itself was clean, bright, and inviting, with plenty of comfortable seating and a relaxing atmosphere. The ordering process was easy, and the staff behind the counter were both friendly and attentive, offering helpful suggestions and making sure my order was accurate.
The menu is always impressive with its range of soups, salads, sandwiches, and bakery items. I especially enjoyed the pick-two option, which allowed me to try both the broccoli cheddar soup and a turkey sandwich. Both were flavorful and felt freshly made. Their bread and pastries are consistently a highlight — soft, warm, and delicious.
That said, there were a few areas for improvement. The wait time for food was a bit longer than expected for a casual café, and a couple of tables in the dining area hadn’t been cleared quickly, which took away slightly from the otherwise clean environment. Additionally, some menu items, while tasty, can feel a bit pricey compared to similar restaurants.
Overall, Panera offers fresh food, a welcoming space, and attentive service, making it a solid 4-star choice.
There were only a few people working but they were sooo fast. we were early for our pick up order and they had it ready to go for us anyway. they were super friendly and welcoming and the food was the best I've had from panera in a while!! we had a couple modifications because of a vegan and kids in our group, but they had everything perfect
Atmosphere: 5
Food: 5
Service: 5
Always friendly to me and never had bad food there.
Atmosphere: 5
Food: 5
Service: 5
one of the nicer chain restaurants. worth a try if you haven't yet and the service at this location has always been good
Atmosphere: 5
Food: 5
Service: 5
Stopped here during a roadtrip around 8pm, out of the 4-5 workers 3 of them made eye contact with us waiting to order and not one of them came up serviced us in the 15 minutes we waited. They instead started mopping the floor an hour before close. We had to order online then wait for another 20-30 minutes in a very non busy Panera for our food. Overall very rude customer service, would not recommend.
Atmosphere: 1
Service: 1
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