Subway
5353 Cairo Rd I 24, Exit 3, Paducah
(270) 442-5863
Recent Reviews
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Staff didn’t show up…. Irresponsible
Have been waiting for the staff more than 10min…
This has always been my FAVORITE subway to go to, when i used to live in Metropolis IL i would drive over there because i love this subway. but the other night i went in after being in the hospital for 6 hours, and it was 3 hours before this subway closes… they had NO veggies. and also charged me for a whole sandwich when they didn’t even have veggies😭😭 me and my boyfriend were just a bit disappointed since it is a little bit out of the way from where we live.
Hey subway, you should turn your door dash ordering off when you are closed.
New guy working in there named Chris. Dude did great. Especially since it's his 2nd day and tge manager left him by himself. Food was prepared right and fresh. Good job Chris.
Atmosphere: 5
Food: 5
Service: 5
Hey! This place is completely closed down and emptied out! Our hotel sent us here, yet the store inside said they’d been closed for “a long time “!
Atmosphere: 1
Service: 1
The young blonde making the sandwich seemed like she hated her job, almost like it was an inconvenience to be there. Menu was outdated and half of the items weren’t listed. Out sandwiches were burnt to a crisp.
Atmosphere: 1
Food: 1
Service: 1
The employee was very rude and very unprofessional as he talked down to me in front of other customers about I didn't need that much on a sandwich this is exit 3 Paducah Kentucky
Kid-friendliness: Ricky the guy making the sandwiches was upset because he said he couldn't fold them there was too much food other employees time before have never had a problem he dropped one sandwich on the floor and then got mad in front of other customers that I shouldn't have to be doing this this much food on these sandwiches and all it was was double meatball sub
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Meatball Marinara, Italian B M T
I waited for 15 for the dude washing dishes to finish his dishes before he helped me. I then asked for a #43 a chicken salad wrap and they didn’t know how to make the “new” wraps with the flatbread they just kept insisting that they had no wraps even though their menu boards literally say wraps on it with a picture of the chicken salad wrap these wraps have been out for more then a year who ever manages this store need to do a lot more training
Atmosphere: 3
Food: 2
Service: 1
Subway employees were nice and helpful. Had to go buy cigarettes on the other side. He was nice. No bad service wasn't to busy so I was in and out.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
This owner when I first moved here a couple years ago, didn’t accept coupons. Then later , he accepted them. Now, again he does not… he has a Subway franchise , he should accept the coupons! Also I was in there a couple weeks ago( that’s when I found out about the coupons) and this one young girl didn’t seem like she even wanted to be working…. Sad part of all this ….. the food is good….
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Italian B M T
Ordered dippers since we just wanted a quick snack, and they said they don't provide dipping sauce and that it cost extra. Didn't make sense to me since that's the advertisement it comes with a sauce, but we were charged $1.40 extra for the only sauce.
They also wouldn't make the dipper to order, they didn't allow any customization to be done whatsoever. It's not like they are pre-made items, they literally make them there alongside the sandwiches, and said they could add a few veggies, but not extra meat even though I was willing to pay extra for that.
Won't be ordering from subway anytime, especially because they don't honor in app purchases before 4pm, just like in Illinois.
Not surprised
Atmosphere: 4
Food: 3
Service: 2
The lady came out from the back. There was a machine cutting meat on it's own. She picked up the meat never changed her gloves. I can't imagine what she was doing in the back. Before she came out. She then got my bread. Still gloves where never changed. Also the bread was hard now I'm a Truck Driver Subway is one of my stops. It's hard for me to trun around. I'm Disappointed . The bad part about this. It was a manager Stephanie
Atmosphere: 1
Food: 1
Service: 1
A Rising Star at Subway
I had the pleasure of being served by a young employee named Titus at the local Subway recently, and I was truly impressed. His customer service skills were exceptional. He was polite, friendly, and efficient. He listened attentively to my order, made helpful suggestions, and prepared my sandwich with care.
What truly stood out was his positive attitude and eagerness to learn. His enthusiasm was contagious, and it made the entire experience enjoyable. It's clear that Titus has a bright future ahead of him. I believe he has the potential to excel in any field he chooses.
Atmosphere: 5
Food: 5
Service: 5
They nailed it! Absolutely perfect sandwich. I know I ask for unusually specific stuff, and they didn't bat an eye when I asked for my bacon microwaved separately. As a former general manager of a competitor sandwich shop, literally perfect.
Bread 10/10
Vegetables 10/10 everything fresh and crispy.
Everything was great! I'll be coming back for more of this!
Atmosphere: 5
Food: 5
Service: 5
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